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- Tasks: Join our team to keep the shop stocked and assist customers during the festive rush.
- Company: Lush, a family-run, employee-owned brand known for its ethical practices and innovative products.
- Benefits: Enjoy 50% off products, holiday allowance, and flexible working hours.
- Why this job: Be part of a positive team that values kindness and exceptional customer service.
- Qualifications: Passion for customer service and teamwork; must be available on key days.
- Other info: Competitive pay at £12.60/hour with opportunities for bonuses and growth.
Lush Carlisle: Stock Assistant (Seasonal)
Application Deadline: 30 October 2025
Department: Retail
Employment Type: Seasonal – Part Time
Location: Carlisle
Compensation: £12.60 / hour
Description
Diversity matters We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you!
Who we are You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. The Living Wage Foundation’s statement \’a hard day\’s work deserves a fair day\’s pay\’ is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts – whether that’s an ingredient in a product, or the minerals in a smartphone.
The role In this role, you’ll be part of a hardworking team who is responsible for keeping our shop well stocked and replenished through the busy festive period. Whilst on shop floor you will be welcoming customers and providing help if needed. You’ll will be helping to keep our back of house logistics running smoothly by accepting deliveries, transporting stock from the stock room to the shop floor and keeping the standards of the store as high as possible. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well-supported through training and development to grow your skills.
Key Information Hours available: 12-16 hours a week. Availability: Candidates must have Tuesday, Friday, Saturday and Sunday full day availability (Full day is 9am-6pm).
Application Deadline: 30/10/25
Trial Shifts and Interviews: Week Commencing 27/10/25
Training: On the Job as you go!
Start Date: 3/11/25
Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.
Key Responsibilities
- Accepting Deliveries in our external stock room and putting the new stock away in the correct place
- Replenishing the shop floor to make sure we never have stock missing or gaps in the displays
- Staying on top of the back of house areas so that the staff areas remain clean and safe
- Organising online Click and Collect orders as they come in
- Moving stock between the stock room and the shop floor. This job entails a high amount of manual handling where the individual will be on their feet for long periods of time
Skills and Experience
Customer Experience Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer\’s day unforgettable. As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.
Teamwork Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.
Communication Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team\’s success on the shop floor.
Benefits
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Profit-based bonus
- Pension scheme
- Paid day off for your birthday
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- 6 months of full pay for parental leave (primary caregiver must qualify for SMP)*
- Flexible working
- Tailored gender affirming care*
*qualifying period/hours required We believe that your information is yours and that it is Lush\’s responsibility to process your personal information in a secure, fair and accurate manner. Every individual processed by LUSH has certain rights over their data, which are detailed in our Privacy Notice here.
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Lush Carlisle: Stock Assistant (Seasonal) employer: Lush Limited
Contact Detail:
Lush Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lush Carlisle: Stock Assistant (Seasonal)
✨Tip Number 1
Get to know Lush! Before your interview, dive into their values and mission. Show us that you’re not just another candidate but someone who genuinely resonates with our commitment to kindness and sustainability.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions and think about how your experiences align with the role. We want to hear your stories about teamwork and customer service!
✨Tip Number 3
Dress the part! While we love creativity, make sure you look presentable and ready to represent Lush. A little effort goes a long way in making a great first impression.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows us that you’re enthusiastic about the opportunity and appreciate our time.
We think you need these skills to ace Lush Carlisle: Stock Assistant (Seasonal)
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, let us know how much you love delivering exceptional customer experiences. Share any past experiences where you went above and beyond to make someone's day better!
Highlight Teamwork Skills: We’re all about teamwork here at Lush! Make sure to mention any experiences where you’ve worked closely with others to achieve a common goal. We want to see how you can contribute to our positive work environment.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate honesty and clarity, so don’t be afraid to show your personality while keeping it professional!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Lush Limited
✨Know the Brand
Before your interview, take some time to really understand Lush's values and mission. They pride themselves on being a force for good, so be ready to discuss how you align with their commitment to sustainability and ethical practices.
✨Show Your Customer Service Skills
As a Stock Assistant, you'll be interacting with customers, so highlight any previous experience in customer service. Share specific examples of how you've gone above and beyond to create memorable experiences for customers.
✨Teamwork is Key
Lush values teamwork, so be prepared to talk about how you work well with others. Think of examples where you've collaborated with colleagues to achieve a common goal or overcome challenges together.
✨Ask Questions
At the end of your interview, don’t forget to ask questions! This shows your interest in the role and the company. You might ask about training opportunities or how the team celebrates successes during the busy festive period.