At a Glance
- Tasks: Welcome customers, create fun shopping experiences, and host engaging in-store events.
- Company: Join a vibrant team at a leading ethical beauty brand.
- Benefits: Enjoy 50% off products, bonuses, and a paid day off for your birthday.
- Other info: Flexible shifts and opportunities for personal growth in a supportive environment.
- Why this job: Be the face of the store and make lasting memories for customers.
- Qualifications: Passion for customer service and teamwork skills are essential.
The predicted salary is between 16780 - 16780 £ per year.
Job based in Swansea, permanent part-time, 12 hours per week (must include 3 weekdays and 1 weekend day) and an hourly wage of £13.45.
Key Information
- 12 hours per week – must include 3 weekdays & 1 weekend day.
Description
In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You'll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well-supported through training and development to grow your skills.
Key Responsibilities
- Greet customers warmly and create a welcoming store environment.
- Engage with customers to understand their needs, provide personalised recommendations, and offer product demonstrations.
- Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
- Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
- Maintain a clean, tidy, and visually appealing shop floor.
- Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
- Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
- Actively control store costs, such as product waste, to help meet the shop’s budget.
- Participate in ongoing training and development to enhance product knowledge and customer service skills.
- Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
- Work on in-store and external events to leave lasting impressions on customers.
Skills and Experience
- Customer Experience: Passion for delivering exceptional customer service and creating memorable 5-star experiences.
- Teamwork: Ability to collaborate positively with colleagues and support team goals.
- Communication: Strong communication skills to keep information circulating smoothly and foster respectful interactions.
Benefits
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Profit-based bonus
- Complimentary spa treatment
- Pension scheme
- Paid day off for your birthday
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
- Enhanced paternity leave
- Access to employee-led Community Networks, including Disability and Chronic Illness, Family Support, Global Majority (Race and Ethnicity), LGBTQIA+, Menopause and Neurodiversity communities.
Sales Assistant & Party Host in London employer: Lush Limited
Contact Detail:
Lush Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant & Party Host in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see how they engage with customers. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating memorable experiences, think of examples from your past where you've gone above and beyond for a customer. Be ready to share these stories during your interview.
✨Tip Number 3
Show off your teamwork spirit! This job requires collaboration, so be prepared to discuss how you've worked well with others in previous roles. Highlight any successful projects or events you've been part of to demonstrate your ability to contribute positively.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you note to express your appreciation for the opportunity. It’s a great way to keep yourself on their radar and show that you’re enthusiastic about the position.
We think you need these skills to ace Sales Assistant & Party Host in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can bring a fun vibe to our store.
Tailor Your Experience: Make sure to highlight any relevant experience you have in customer service or teamwork. We love seeing how your past roles have prepared you to create those memorable shopping experiences we value so much!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see why you’d be a great fit for the Sales Assistant & Party Host role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with us.
How to prepare for a job interview at Lush Limited
✨Know Your Products
Before the interview, make sure you’re familiar with the products sold in the store. Research their features and benefits so you can confidently discuss them. This will show your passion for delivering exceptional customer service and help you stand out as a knowledgeable candidate.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to create memorable experiences. This will demonstrate your commitment to delivering 5-star service, which is crucial for this role.
✨Teamwork Matters
Be ready to talk about your experience working in teams. Highlight how you’ve collaborated with colleagues to achieve goals or improve customer experiences. This will show that you understand the importance of teamwork in driving sales and creating a positive store environment.
✨Engage with Enthusiasm
During the interview, let your personality shine through! Show enthusiasm for the role and the company. Engage with the interviewer by asking questions about the team culture and in-store events. This will reflect your eagerness to contribute positively to the store's atmosphere.