Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Perform immersive spa treatments and create magical experiences for clients.
- Company: Join LUSH, a brand dedicated to fresh, ethical products and well-being.
- Benefits: Enjoy generous discounts, training opportunities, and a supportive work environment.
- Other info: Flexible shifts, ongoing training, and a focus on therapist well-being.
- Why this job: Be part of a vibrant team in the heart of Covent Garden, making a real difference.
- Qualifications: NVQ Level 3 in Beauty Therapy or equivalent, with experience in body massages.
The predicted salary is between 31 - 33 £ per hour.
Department: Spa
Employment Type: Permanent - Full Time
Location: Covent Garden
Compensation: £15.10 - £16.10 / hour
Full time positions available. Weekend availability required.
Who we are
At LUSH cosmetics, we believe in making effective products from fresh, organic fruit and vegetables, the finest essential oils and safe synthetics. We aim to leave the world Lusher than we found it; and at the LUSH SPA, we’re passionate about improving your sense of well‑being, so you can feel your best self. We believe our spa treatments are more than skin deep; they’re a vital self‑care ingredient.
Our warm inviting spas are an oasis of calm, allowing time and space away from a busy world to relax and rejuvenate. Each Lush Spa treatment is an immersive experience, inviting you to enjoy the unexpected. Using a multi‑sensory holistic approach, including soothing touch, visual displays, beautiful fragrances, and bespoke, crafted music made by Lush Fresh Handmade Sound, each treatment has a transformative effect, bringing you back into a state of peace and balance.
August 2024 marked Lush’s return to Covent Garden, the shopping and entertainment epicentre of London’s West End. Covent Garden never misses the opportunity to put on a show, it’s time for you to take centre stage and join the Lush Spa! With 44 million visitors per year, who flock to Covent Garden for its world class shopping, dining and entertainment; this is the perfect stage and place for a Lush Spa.
Who are we looking for?
The Lush Spa allows us to showcase LUSH’s values, ethos and products in a truly amazing way. There is no better treat for us as a company than to be able to spend an hour or so with a client whilst using and demonstrating our products on their skin, creating the ‘ultimate demo’ for our products. The level of training provided to our Spa Therapists along with the uniqueness of the treatments and the comfort of the environment create truly beautiful experiences to all our clients!
We are looking for enthusiastic Spa Therapists with a passion for performing immersive experiences.
Good to know
Start date & Onboarding
The successful candidate will complete at least 10 days of onboarding at their assigned spa location. The onboarding period will allow them to learn about the brand, meet their colleagues, and begin training.
Training
Upon completion of the onboarding period, you will attend a 6-week training course at the Lush Spa Training Center in Poole, Dorset. This training period will run Monday through Friday and you will learn our core treatments. Travel expenses to and from Poole will be covered by LUSH. Additionally, accommodations in Poole will be provided for the duration of your stay. Training dates will be discussed during the phone interview.
Diversity matters
We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you!
Responsibilities
- Performing Lush Spa Treatments following set routines and standards
- Representing the Lush Spa on the shop floor and across the business
- Looking after clients' experiences, making sure their journey runs smoothly
- Supporting the day-to-day running of the spa
- Booking and upselling treatments using our booking system
- Maintaining high standards in the spa (cleanliness, presentation, hygiene…)
- Being responsible for your own wellbeing using the available tools that are provided
- Keeping product & treatment knowledge up to date
- Supporting stock control
Required Skills & Experience
- An NVQ Level 3 qualification in Beauty Therapy or equivalent in Holistic Therapy, which includes full-body massage.
- At least 1 year of practical work experience within a similar role and location performing body massages and facials.
- Passionate about delivering excellent customer service and treatments.
- Passionate about representing the LUSH brand, ethics and products both on the shop floor and in the Spa.
Benefits
What’s in it for you?
We believe in investing in our Therapists. Bespoke in‑house training will be provided and supported by your Spa Manager, where you’ll learn and receive certification of Lush’s accredited treatments. Becoming a LUSH Spa Therapist provides you with the opportunity to create a magical career whilst being trained to the highest level, allowing you to further develop core massage skills through our innovative treatments. At Lush we understand Therapist’s time and dedication to their client is a vital part of the role, therefore we support a maximum of 5.5 hours of massage per day, allowing you time to enjoy and perform at your best.
Employee Benefits
- Fantastic in‑house learning and development opportunities including all Lush Spa treatments, products and brand training (paid at your hourly rate)
- Generous staff discount (50% on products and spa treatments, 10% on HairLab & Book a Bath experiences)
- Enjoy 2 complimentary products of your choice per month
- Available free handcare and mouthcare products during shifts for Spa Therapists
- Team bonus scheme based on the overall sales of the store and spa
- Pension scheme
- Birthday Day Off
- 28 day holiday allowance (calculated on a pro‑rata basis)
- Supportive parental leave scheme - 6 months of full pay (primary caregiver)
- Financial childcare support on return to work (depending on contracted hours)
- Cycle to work scheme
- Free Spa Therapist tunic
- Employee assistance programme provided by Health Assured
- Access to an online learning community
- Therapist wellbeing initiatives (inc. Injury Prevention training, Alexander Technique workshops, rooms designed considering the Health & Safety of our Therapists, electric couches for therapist comfort)
- Enjoy 4 complimentary spa treatments of your choice per year (to book every quarter)
- Flexible rolling rotas - Shift patterns will vary from morning and afternoon/evening shifts (including weekends)
Massage Therapist, Central London, Covent Garden employer: Lush Limited
Contact Detail:
Lush Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Massage Therapist, Central London, Covent Garden
✨Tip Number 1
Get to know the LUSH brand inside out! Familiarise yourself with their products and ethos. This will not only help you stand out during interviews but also show your genuine passion for what they do.
✨Tip Number 2
Network like a pro! Connect with current or former LUSH employees on LinkedIn. They can provide insider tips and might even refer you, which can give you a leg up in the hiring process.
✨Tip Number 3
Practice your interview skills! Role-play common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll have access to all the latest job openings and updates directly from LUSH.
We think you need these skills to ace Massage Therapist, Central London, Covent Garden
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you love delivering immersive experiences and representing the LUSH brand.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in body massages and facials. We’re looking for someone who can bring their skills to our unique spa environment, so don’t hold back!
Be Authentic: We value diversity and authenticity, so be yourself in your application. Share your personal journey and what makes you a great fit for the LUSH Spa team.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to see your application and get you on board with our amazing team!
How to prepare for a job interview at Lush Limited
✨Know Your Stuff
Before the interview, make sure you’re well-versed in LUSH’s values and products. Familiarise yourself with their spa treatments and how they incorporate holistic approaches. This will show your passion for the brand and help you connect with the interviewers.
✨Showcase Your Skills
Be ready to discuss your practical experience in massage therapy. Bring examples of how you've created immersive experiences for clients in the past. If possible, prepare to demonstrate your techniques or describe a memorable treatment you provided.
✨Emphasise Customer Care
LUSH is all about excellent customer service. Share specific instances where you went above and beyond for a client. Highlight your ability to create a welcoming atmosphere and ensure a smooth journey for clients during their spa experience.
✨Ask Thoughtful Questions
Prepare some insightful questions about the role and the spa environment. This could include inquiries about the training process or how the team collaborates to enhance client experiences. It shows your genuine interest in the position and helps you gauge if it’s the right fit for you.