Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Analyse and document business requirements for exciting e-commerce projects.
- Company: Join a pioneering, employee-owned cosmetics company committed to positive change.
- Benefits: Enjoy a competitive salary, 25 days holiday, and hybrid working options.
- Why this job: Make a real impact in the digital tech space while growing your career.
- Qualifications: Analytical skills and experience in a technical development environment preferred.
- Other info: Diverse and inclusive workplace with opportunities for personal and professional growth.
The predicted salary is between 32500 - 45000 £ per year.
Application Deadline: 13 April 2026
Department: Digital
Employment Type: Fixed Term - Full Time
Location: London - Head Office
Compensation: £32,500 - £45,000 / year
Description:
Contract: Full-time, 12-month fixed-term contract
Location: London (Hybrid – 3 days per week in-office)
Salary: £32,500 - £45,000
Diversity matters: We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
The role: We’re looking for a Business Analyst. This role is an exciting opportunity to use your analytical skills and experience to make a difference in the vast international digital tech products space. Initially, this role will focus on our e‑commerce projects, including Website and Checkout rebuilds, Order management across the business, and engagement with our fulfilment centres, logistics, and warehouse functions. Experience in these areas would be ideal, but transferable knowledge is also welcome.
Summary: Gather, validate and document business requirements using various methods from shop visits to document analysis. You will be responsible for ensuring your work documents are sufficiently detailed, traceable, and kept up‑to‑date. From this, you will create and manage functional specifications and communicate them effectively to identify and validate appropriate solutions and business direction that align with goals.
Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.
Key Responsibilities:
- Create, manage and maintain detailed tickets of work for our development team
- Work with key stakeholders across the business to determine the requirements needed for new changes in areas of legal, financial, technical and operational processes
- Capture, analyse and document requirements, then support the communication and delivery with relevant stakeholders
- Assess how new features and new products will impact the business architecture (across tech, business processing, business intelligence & data/IT modelling)
- Analyse, create, and communicate a compelling business strategy. Perform cost‑benefit analysis, including associated risks
- Understand business change needs for local and global systems, including software & hardware
- Identify efficiency actions across our Digital products to identify where we can utilise resources and systems already available in our product base
- Work closely with Producers and Programme Managers to help identify risks and manage timelines.
Skills, Knowledge and Expertise:
- Experience defining solutions within a technical development environment
- Excellent verbal and written communication skills and the ability to interact professionally with engineers, international support teams, and subject matter experts
- Experience liaising and managing internal and external stakeholders
- A highly organised, logical, and solutions‑focused approach to the work, with the ability to work to deadlines and prioritise competing activities
- Able to work efficiently and effectively with a geographically‑dispersed department and organisation, hosting and participating in online calls/meetings.
Don’t worry if you don’t tick all the boxes or have experience across all those responsibilities. As we said, we want you to bring your unique perspective to the role, and as such, a passion for what you do, a determined attitude and an ambition to grow the business are just as important as your experience.
Benefits: 25 days holiday plus
Digital Business Analyst in London employer: Lush Limited
Contact Detail:
Lush Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Business Analyst in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. This will help you stand out and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain your skills and experiences clearly and confidently. Tailor your responses to highlight how you can contribute to their digital projects and overall goals.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our awesome team at Lush.
We think you need these skills to ace Digital Business Analyst in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Digital Business Analyst role. Highlight any relevant projects or achievements that showcase your analytical prowess and understanding of e-commerce.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your unique perspective can contribute to our team. Be genuine and let your personality come through.
Showcase Your Communication Skills: Since this role involves liaising with various stakeholders, it's crucial to demonstrate your excellent verbal and written communication skills. Use clear and concise language in your application to reflect this.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about our company culture while you’re at it!
How to prepare for a job interview at Lush Limited
✨Know Your Stuff
Before the interview, dive deep into the company’s digital products and recent projects. Familiarise yourself with their e-commerce strategies and any recent changes they've made. This will not only show your interest but also help you speak confidently about how your skills can contribute.
✨Prepare Your Questions
Interviews are a two-way street! Prepare insightful questions about the role, team dynamics, and future projects. This demonstrates your enthusiasm and helps you gauge if the company is the right fit for you.
✨Showcase Your Analytical Skills
Be ready to discuss specific examples of how you've gathered and documented business requirements in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easier for the interviewer to see your problem-solving abilities in action.
✨Communicate Clearly
As a Digital Business Analyst, clear communication is key. Practice articulating your thoughts on technical concepts in a way that non-technical stakeholders can understand. This will highlight your ability to bridge the gap between tech teams and business needs.