At a Glance
- Tasks: Deliver exceptional customer service and showcase our amazing products with enthusiasm.
- Company: Join a family-run, ethical brand known for its innovative cosmetics and commitment to sustainability.
- Benefits: Enjoy 50% off products, holiday allowance, and flexible working hours.
- Other info: Flexible shifts available; perfect for students looking to earn while gaining experience.
- Why this job: Be part of a team that creates unforgettable shopping experiences and promotes kindness.
- Qualifications: Passion for customer service and teamwork; great communication skills are a must.
The predicted salary is between 13.45 - 13.45 £ per hour.
Application Deadline: 20 September 2026
Department: Retail
Employment Type: Temporary
Location: Maidstone
Compensation: GBP 13.45 / hour
Diversity matters
We are building a brand that represents the people of the world. It's what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you!
Please refrain from using AI in your application. We are not judging your grammar in any way. We want to hear from your authentic self. If AI is detected your application may automatically be rejected.
Who we are
You might know us as the inventors of the bath bomb, but there's more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. The Living Wage Foundation's statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what's inside that counts - whether that's an ingredient in a product, or the minerals in a smartphone.
The role
Sales Assistants are the heartbeat of our business, consistently delivering outstanding customer service year-round. We're seeking individuals who are not just passionate and motivated but also enthusiastic about showcasing our beautiful products. As an excellent team player, you'll actively engage in giving and receiving feedback, contributing to the growth of our collective skills. You'll go beyond the basics by asking insightful questions to understand each customer's needs, and showcasing our products through captivating demonstrations. Support their purchasing decisions by confirming interest through thoughtful questions and securing sales. Your role includes offering shop tours with intelligent link sales, crafting personalized routines, and providing pampering sit-down consultations, including decadent hand and arm massages as part of your daily routine. Through in-depth training on our products and ingredients, you'll become a Lush Ambassador, embodying our ethics and values to our customers. Your crucial role will help create the ultimate experience for our guests, ensuring we offer the best service on the high street!
Key Information
- Days Available: We need you to be quite flexible and offer an option of at least three days that you would be available to work - including weekdays and weekends.
- Hours available: Contracts from: 4 - 6 hours per week (max overtime is 20hrs per week in late November - End of December)
- Application Deadline: 20/09/26
- Recruitment Eve Date: Week commencing 21/09/26 (exact date tbc)
- Trail Shifts: TBC
- Start Date: TBC until 31/12/26 (All dates subject to change)
Key Responsibilities
- You must have at least 4 days available as flexibility to work around current shifts and upcoming seasonal expectations is essential.
- Make our customers feel like VIPs with your confident, friendly and helpful approach, ensuring they leave with smiles and a great impression of your shop.
- Become a pro on our products, helping customers make perfect choices, and sharing your great knowledge on what makes each product right for them.
- Team up with your colleagues to hit store goals, keep the shop floor fun, and deliver top-notch service together.
- Get creative with displays and keep our store looking fabulous, using this as a way to help our customers find the right products while they're shopping.
- Help keep our inventory in check by restocking shelves, making sure everything is in its place, and ensuring our products are always ready for their close-up.
- Keep our store sparkling clean and inviting, creating a space that adds to our customers' shopping joy.
- Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience.
- Be the go-to for customer questions, resolve issues, and make sure our customers are genuinely cared for.
- Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.
Skills and Experience
- Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences. Our stores are designed to be havens of kindness, aiming to make every customer's day unforgettable.
- Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth.
- Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful.
Benefits
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Profit-based bonus
- Complimentary spa treatment*
- Pension scheme
- Paid day off for your birthday
- Cycle to work scheme*
- Discounted rail and bus season tickets*
- Employee assistance programme
- 6 months' full pay for parental leave (primary caregiver)*
- Financial childcare support on return to work*
- Flexible working
*qualifying period & hours required
Seasonal Temporary Sales Assistant 2026 in Maidstone employer: Lush Handmade Cosmetics
Lush is an exceptional employer that fosters a vibrant and inclusive work culture, where Sales Ambassadors are empowered to create memorable customer experiences while promoting ethical values. Located in Masonville Place, employees benefit from flexible hours, ongoing development opportunities, and a strong commitment to diversity, equity, inclusion, and belonging. Join us in making a positive impact on the world, one product at a time!
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Temporary Sales Assistant 2026 in Maidstone
✨Get Your Foot in the Door Early
In retail, many temporary roles pop up during peak seasons, like Christmas or summer sales. Keep an eye on the calendars for these spikes and start scouting for opportunities a bit in advance. We can even help you stay sharp on your search!
✨Utilise Local Connections
Visit local shops in person and chat with managers about potential temporary openings. Many retail positions are filled by word-of-mouth, so don’t underestimate the power of a good conversation while you grab a coffee or do your weekly shopping!
✨Show Off Your Availability
Retail managers love flexibility! Make sure to highlight your availability in a casual chat or when you apply through our website. The more open you are to work varied shifts, the more likely they are to bring you on board—especially for temporary gigs!
✨Be Ready for On-the-Spot Interviews
When you walk into a shop, be prepared for the possibility of an on-the-spot interview. Dress comfortably but smartly, have a few key points about your experience ready, and be enthusiastic. Remember, it’s all about making that positive first impression!
We think you need these skills to ace Seasonal Temporary Sales Assistant 2026 in Maidstone
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any relevant experience you've got, whether it’s casual jobs or volunteer work. Employers want to see that you can interact well with customers, so think about any instances where you've gone the extra mile to help someone out.
Flexibility Is Your Best Friend:Since this is a temporary position, you should emphasise your flexibility in your application. Mention your availability clearly in your cover letter and CV—employers love knowing they can rely on you to work varied hours, especially during busy periods!
Keep It Short and Sweet:For temporary roles, we don’t need an essay! Keep your CV and cover letter concise, focusing on the most relevant experiences and skills. Highlight any specific retail achievements, like sales targets met or product knowledge that demonstrates your eagerness to dive straight in.
Tailor Your Application to Lush Handmade Cosmetics:Don’t forget to personalise your application for Lush Handmade Cosmetics! Take a look at their values and product range, and if you’ve had previous experience with similar brands, mention that. It shows you’re genuinely interested in the role and have a good understanding of what they do.
How to prepare for a job interview at Lush Handmade Cosmetics
✨Show Off Your Customer Service Skills
In retail, it's all about customer interaction, so be ready to share examples of how you've handled tough customer situations. We recommend thinking through a couple of scenarios before the interview where you went above and beyond to help a customer, as these can really make you stand out.
✨Brush Up on Product Knowledge
Temporary roles often have a steep learning curve because you'll need to pick up product knowledge fast. Take some time to familiarise yourself with the main products or services that Lush Handmade Cosmetics offers, and if possible, try to understand their current promotions. It’ll give you the edge to engage customers effectively.
✨Flexibility is Key
Being in a temporary retail role means you may need to adapt quickly to different tasks or shifts. Be prepared to highlight your flexibility and willingness to take on varied responsibilities during the interview. Think of examples where you've had to juggle multiple tasks at once – that’ll show you're a great fit for the dynamic retail environment.
✨Demonstrate Team Spirit
Since retail roles often require collaboration, be ready to showcase your teamwork skills. Share experiences where you worked well with colleagues, especially in fast-paced situations. This will underline your ability to slot into the team at Lush Handmade Cosmetics and contribute positively during your temporary stint.
