At a Glance
- Tasks: Welcome customers and create a fun shopping experience while driving sales.
- Company: Join a pioneering, employee-owned cosmetics brand that values diversity and sustainability.
- Benefits: Enjoy 50% off products, holiday allowance, and flexible working hours.
- Other info: Great opportunities for training and personal development in a supportive environment.
- Why this job: Be the face of a brand that puts people and the planet first.
- Qualifications: Passion for customer service and teamwork is essential.
The predicted salary is between 13.45 - 13.45 £ per hour.
Application Deadline: 19 August 2026
Department: Retail
Employment Type: Seasonal - Part Time
Location: Stirling
Reporting To: Store Manager
Compensation: £13.45 / hour
Diversity matters. We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
Who we are: You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee‑owned, family‑run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what’s inside that counts - whether that’s an ingredient in a product, or the minerals in a smartphone.
The role: In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in‑store events that keep customers coming back. You'll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well‑supported through training and development to grow your skills.
Key Information:
- Hours available: Various seasonal contracts to help us through the busiest time of the year. Please include your full availability.
- Application Deadline: 19th August 2026
- Interview Date: Likely to be evening of Wednesday 26th August 2026
- Start Date: Start dates available in September and October 2026
Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change.
Key Responsibilities:
- Greet customers warmly and create a welcoming store environment.
- Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
- Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
- Assist in hosting in‑store events, providing a memorable and inclusive experience for customers.
- Maintain a clean, tidy, and visually appealing shop floor.
- Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
- Manage stock levels efficiently, ensuring shelves are well‑stocked and ready for our customers to shop from.
- Actively control store costs, such as product waste, to help meet the shop’s budget.
- Participate in ongoing training and development to enhance product knowledge and customer service skills.
- Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
- Work on in‑store and external events to leave lasting impressions on customers.
Skills and Experience:
- Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5‑star experiences.
- Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth.
- Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store.
Benefits:
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Profit‑based bonus
- Complimentary spa treatment*
- Pension scheme
- Paid day off for your birthday
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
- Financial childcare support on return to work*
- Flexible working
- Tailored gender affirming care*
*qualifying period/hours required
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Seasonal Sales Assistant in Stirling employer: Lush Cosmetics
Lush is an exceptional employer that prioritises its people and the planet, offering a vibrant work culture in Poole where creativity and collaboration thrive. As a part-time Forecasting Operations Coordinator, you'll enjoy generous benefits including 25 days of holiday, enhanced parental leave, and a 50% discount on products, all while contributing to a company that champions ethical practices and employee ownership. With a commitment to personal growth and a supportive environment, Lush is dedicated to fostering a workplace where every voice is celebrated and valued.
