At a Glance
- Tasks: Welcome customers, provide product demos, and host fun in-store events.
- Company: Join a family-run, employee-owned brand known for its ethical practices.
- Benefits: Enjoy 50% off products, holiday allowance, and flexible working hours.
- Other info: Potential for permanent position based on performance after the seasonal role.
- Why this job: Be the face of a brand that values kindness and creativity in retail.
- Qualifications: Passion for customer service and teamwork is essential.
Application Deadline: 15 August 2026
Department: Retail
Employment Type: Seasonal - Part Time
Location: Belfast
Compensation: £13.45 / hour
Description
Diversity matters. We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.
Who we are: You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. The Living Wage Foundation’s statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing.
The role
In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalized recommendations, perform product demonstrations and on skin demos as well as hosting parties and bath bomb workshops. Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well-supported through training and development to grow your skills.
The Contract:
This is a temporary contract, however there will be an opportunity to become a permanent staff member in January based on performance and business needs.
Hours available: 12-24 hour contracts available, with overtime opportunities.
Please note: We may close this vacancy early if we receive an overwhelming response.
Key Responsibilities
- Greet customers warmly and create a welcoming store environment.
- Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
- Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
- Give customers the 5 star customer experience they're used to with our on skin demos and create a pampering experience.
- Assist in hosting external and in-store events and parties providing a memorable and inclusive experience for customers.
- Maintain a clean, tidy, and visually appealing shop floor.
- Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
- Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
- Actively control store costs, such as product waste, to help meet the shop’s budget.
- Participate in ongoing training and development to enhance product knowledge and customer service skills.
- Collaborate with the team to foster an inclusive, respectful working environment for all.
Skills, Knowledge and Expertise
- Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences.
- Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth.
- Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store.
Benefits
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Profit-based bonus
- Complimentary spa treatment*
- Pension scheme
- Paid day off for your birthday
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
- Financial childcare support on return to work*
- Flexible working
- Tailored gender affirming care*
*qualifying period/hours required
We believe that your information is yours and that it is Lush's responsibility to process your personal information in a secure, fair and accurate manner.
Seasonal Sales and Party Assistant employer: Lush Cosmetics
Lush is an exceptional employer that prioritises its people and the planet, offering a vibrant work culture in Poole where creativity and collaboration thrive. As a part-time Forecasting Operations Coordinator, you'll enjoy generous benefits including 25 days of holiday, enhanced parental leave, and a 50% discount on products, all while contributing to a company that champions ethical practices and employee ownership. With a commitment to personal growth and a supportive environment, Lush is dedicated to fostering a workplace where every voice is celebrated and valued.
