At a Glance
- Tasks: Lead a dynamic salon team and ensure smooth daily operations.
- Company: Join HairLab, a vibrant and ethical salon environment.
- Benefits: Enjoy 50% off products, flexible working, and generous holiday allowance.
- Other info: Be part of an employee-owned company with great career growth opportunities.
- Why this job: Make a real impact while inspiring a passionate team in the beauty industry.
- Qualifications: Proven leadership skills and a passion for exceptional customer service.
The predicted salary is between 28000 - 30000 £ per year.
Application Deadline: 30 June 2026
Department: Hairlab
Employment Type: Permanent - Full Time
Location: Poole
Compensation: £33,500 / year
Contract hours: 40 hours per week
Responsibilities
- Lead by Example: Management should actively participate in sales activities and demonstrate a commitment to revenue generation through services or products.
- Oversee the daily operations of the salon, ensuring smooth and efficient workflow.
- Lead, manage, and inspire a team of stylists and other salon staff.
- Provide ongoing training and development opportunities for the team.
- Manage client appointments and bookings.
- Handle client enquiries and complaints in a professional and timely manner.
- Maintain the salon's high standards of cleanliness and hygiene.
- Manage inventory and stock levels of hair care products.
- Implement marketing and promotional strategies to attract and retain clients.
- Ensure compliance with all health and safety regulations.
- Monitor and analyse salon performance, including sales and customer satisfaction.
Skills, Knowledge and Expertise
- Proven leadership and management skills with the ability to inspire and motivate a team.
- Strong business acumen with experience in financial management, including budgeting and forecasting.
- Excellent communication and interpersonal skills to build strong relationships with clients and team members.
- A passion for providing exceptional customer service and creating a welcoming salon environment.
- In-depth knowledge of hair care products.
- Ability to handle multiple tasks and prioritise effectively in a fast-paced environment.
Benefits
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Discretionary and profit-based bonus
- Pension scheme
- Paid day off for your birthday
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- 6 months’ full pay for parental leave (primary caregiver)
- Financial childcare support on return to work
- Flexible working
- We’re 10% Employee Owned – all colleagues play a role in protecting our ethics, independence, contributing ideas for the future and sharing in the rewards of success when the company is doing well.
HairLab- Salon Manager in Poole employer: Lush Cosmetics
At HairLab, we pride ourselves on being an exceptional employer, offering a vibrant work culture in Poole that fosters creativity and collaboration. Our commitment to employee growth is evident through ongoing training opportunities and a generous benefits package, including a 50% discount on Lush products, flexible working arrangements, and a profit-based bonus scheme. Join us to be part of a team where your contributions are valued, and you can truly make a difference in the lives of our clients and colleagues alike.
