At a Glance
- Tasks: Deliver exceptional customer service and manage bookings for therapists.
- Company: Lush Covent Garden, a vibrant and ethically-minded store.
- Benefits: Flexible hours, part-time work, and a fun team environment.
- Other info: Opportunity to work in a dynamic spa environment with great team spirit.
- Why this job: Join a 5-star service team and enhance guest experiences.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 11.7 - 14.3 £ per hour.
Lush Covent Garden is hiring a part-time Store and Spa Receptionist to join our Spa department in Covent Garden.
The role focuses on delivering exceptional customer service, managing bookings for therapists, and supporting daily spa operations while working flexible hours, including weekends.
You will handle phone, email and in-person inquiries, assist with event bookings and spa parties, and contribute to a high-quality guest experience in a vibrant, ethically-minded store environment.
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Spa Receptionist — Flexible Hours & 5-Star Service in City of Westminster employer: Lush Cosmetics
Lush is an exceptional employer that prioritises its people and the planet, offering a vibrant work culture in Poole where creativity and collaboration thrive. As a part-time Forecasting Operations Coordinator, you'll enjoy generous benefits including 25 days of holiday, enhanced parental leave, and a 50% discount on products, all while contributing to a company that champions ethical practices and employee ownership. With a commitment to personal growth and a supportive environment, Lush is dedicated to fostering a workplace where every voice is celebrated and valued.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Receptionist — Flexible Hours & 5-Star Service in City of Westminster
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Lush Cosmetics and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Spa Receptionist — Flexible Hours & 5-Star Service in City of Westminster
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Lush Cosmetics that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Lush Cosmetics.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Lush Cosmetics get a sense of who you are beyond your experience!
How to prepare for a job interview at Lush Cosmetics
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Lush Cosmetics and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
