At a Glance
- Tasks: Perform immersive Lush Spa treatments and ensure clients have a smooth experience.
- Company: Join the vibrant Lush Spa team in Covent Garden.
- Benefits: Enjoy flexible hours, generous discounts, and fantastic training opportunities.
- Other info: Flexible shifts, team bonuses, and a focus on therapist wellbeing.
- Why this job: Create magical experiences while developing your massage skills in a supportive environment.
- Qualifications: NVQ Level 3 in Beauty Therapy or equivalent, plus a passion for customer service.
The predicted salary is between 16.1 - 16.1 £ per hour.
Department: Spa
Employment Type: Flexible
Location: Covent Garden
Compensation: £15.10 - £16.10 / hour
Description
Full time and part time positions available. Weekend availability required. We are looking for enthusiastic Spa Therapists with a passion for performing immersive experiences.
Responsibilities
- Performing Lush Spa Treatments following set routines and standards
- Representing the Lush Spa on the shop floor and across the business
- Looking after clients' experiences, making sure their journey runs smoothly
- Supporting the day-to-day running of the spa
- Booking and upselling treatments using our booking system
- Maintaining high standards in the spa (cleanliness, presentation, hygiene…)
- Being responsible for your own wellbeing using the available tools that are provided
- Keeping product & treatment knowledge up to date
- Supporting stock control
Required Skills & Experience
- An NVQ Level 3 qualification in Beauty Therapy or equivalent in Holistic Therapy, which includes full-body massage.
- At least 1 year of practical work experience within a similar role and location performing body massages and facials.
- Passionate about delivering excellent customer service and treatments.
- Passionate about representing the LUSH brand, ethics and products both on the shop floor and in the Spa.
Benefits
- Bespoke in-house training will be provided and supported by your Spa Manager, where you’ll learn and receive certification of Lush’s accredited treatments.
- Becoming a LUSH Spa Therapist provides you with the opportunity to create a magical career whilst being trained to the highest level, allowing you to further develop core massage skills through our innovative treatments.
- Support a maximum of 5.5 hours of massage per day, allowing you time to enjoy and perform at your best.
- Fantastic in-house learning and development opportunities including all Lush Spa treatments, products and brand training (paid at your hourly rate)
- Generous staff discount (50% on products and spa treatments, 10% on HairLab & Book a Bath experiences)
- Enjoy 2 complimentary products of your choice per month
- Available free handcare and mouthcare products during shifts for Spa Therapists
- Team bonus scheme based on the overall sales of the store and spa
- Pension scheme
- Birthday Day Off
- 28 day holiday allowance (calculated on a pro-rata basis)
- Supportive parental leave scheme - 6 months of full pay (primary caregiver)
- Financial childcare support on return to work (depending on contracted hours)
- Cycle to work scheme
- Free Spa Therapist tunic
- Employee assistance programme provided by Health Assured
- Access to an online learning community
- Therapist wellbeing initiatives (inc. Injury Prevention training, Alexander Technique workshops, rooms designed considering the Health & Safety of our Therapists, electric couches for therapist comfort)
- Enjoy 4 complimentary spa treatments of your choice per year (to book every quarter)
- Flexible rolling rotas - Shift patterns will vary from morning and afternoon/evening shifts (including weekends and bank holidays).
- Sales-based bonus scheme.
Massage Therapist, Central London, Covent Garden in City of Westminster employer: Lush Cosmetics
At Lush Spa in Covent Garden, we pride ourselves on being an exceptional employer that values the wellbeing and growth of our Massage Therapists. With a strong focus on bespoke training, generous benefits including a 50% staff discount, and a supportive work culture that prioritises your time with clients, we create an environment where you can thrive both personally and professionally. Join us to enjoy flexible working hours, a team bonus scheme, and unique opportunities for career development in a vibrant London location.
StudySmarter Expert Advice🤫
We think this is how you could land Massage Therapist, Central London, Covent Garden in City of Westminster
✨Get Involved in Wellness Communities
Dive into local wellness and health coaching communities, both online and offline. Join Facebook groups or forums where health coaches gather to share tips and opportunities. You never know when a connection might lead to a full-time gig at a place like Lush Cosmetics!
✨Attend Wellness Workshops and Events
Search for wellness conferences, workshops, or meet-ups happening in your area. These events are goldmines for networking and often have job boards where you can find openings, including listings from companies like Lush Cosmetics.
✨Showcase Your Skills Online
Create a personal blog or social media accounts focused on health and wellness coaching. Share your insights, tips, and success stories. This not only demonstrates your expertise but also increases your visibility to potential employers like Lush Cosmetics.
✨Utilise Your Connections
Don't underestimate the power of word-of-mouth! After connecting with people at events or online, reach out to friends and acquaintances who are in the wellness industry. A simple coffee chat could land you a full-time role at Lush Cosmetics!
We think you need these skills to ace Massage Therapist, Central London, Covent Garden in City of Westminster
Some tips for your application 🫡
Show Off Your Qualifications:In the wellness and health coaching world, your certifications are key! Make sure to highlight any relevant qualifications, such as health coach certifications, nutrition credentials, or any workshops you've attended. We want to see how you can apply your knowledge in real-world scenarios!
Craft a Relatable Cover Letter:Your cover letter should express your passion for helping others achieve wellness goals. Share any personal experiences or stories that led you to this field. This helps us see the genuine person behind the application — we love a good personal touch!
Highlight Your Coaching Approach:Describe your coaching style or methodology within your CV. Whether you're into holistic approaches, behaviour change techniques, or motivational interviewing, let us know! This helps us understand how you might connect with potential clients and fit into our team.
Professional but Approachable Formatting:When you're crafting your CV, keep it clear and easy to read, but don’t shy away from a bit of colour or personality! Use bullet points to make your experience pop, and consider including a brief personal statement to summarise your coaching philosophy. We all appreciate a well-organised document that reflects who you are!
How to prepare for a job interview at Lush Cosmetics
✨Showcase Your Coaching Techniques
Make sure you can explain your coaching methodologies clearly. Think about how you approach client goals and what techniques you use—whether it’s motivational interviewing or goal-setting strategies. Practise presenting case scenarios to highlight how you help individuals in their wellness journeys.
✨Demonstrate Your Knowledge of Wellness Tools
Be prepared to discuss specific health and wellness tools or technologies you’re familiar with. If you use apps or software for tracking progress or facilitating communication with clients, mention these. Showing you’re tech-savvy can really give you an edge, especially as coaching often involves leveraging these tools.
✨Align with Lush Cosmetics's Values
Before the interview, dig deep into Lush Cosmetics's ethos and wellness philosophy. Speak about why these resonate with you and how your coaching aligns with their vision. It’ll show that you’re not just seeking a job, but that you genuinely want to be part of their mission.
✨Prepare for Real-Life Scenarios
In full-time roles, they might want to see how you handle real-life coaching situations. Prepare for role-playing exercises or questions about how you’d tackle specific challenges clients might face—this can really demonstrate your practical experience and problem-solving skills.
