At a Glance
- Tasks: Deliver 5-star customer service and host fun parties while showcasing amazing products.
- Company: Join a family-run, ethical brand known for its innovative cosmetics and commitment to sustainability.
- Benefits: Enjoy a 50% discount on products, bonuses, and a pension scheme.
- Other info: Flexible hours with potential for overtime and excellent career growth opportunities.
- Why this job: Be part of a team that values diversity and makes a positive impact in the world.
- Qualifications: Passion for customer service and teamwork; training provided for product knowledge.
The predicted salary is between 22200 - 22200 £ per year.
Application Deadline: 14 June 2026
Department: Retail
Employment Type: Permanent - Part Time
Location: Bromley
Reporting To: Store Manager and Trainee Manager
Compensation: £14.80 / hour
Diversity matters: We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future. We see you, we celebrate you, we want you!
Who we are: You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee‑owned, family‑run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good. We are proud to commit to the Living Wage Foundation’s statement ‘a hard day's work deserves a fair day's pay’ and are accredited Living Wage employer in the UK. We fight cruel practices like animal testing, promote regeneration and show that it’s what’s inside that counts – whether that’s an ingredient in a product or the minerals in a smartphone.
The role: Seasonal sales assistants work at the forefront of our business and provide 5‑star customer service. We need you to be passionate, motivated and enthusiastic about showcasing our beautiful products and to be an excellent team player ready to receive feedback for coaching. You’ll ask insightful questions to uncover the right products for each customer, showcase them through engaging product demonstrations, support buying decisions, give shop tours, create bespoke routines and provide pampering sit‑down consultations with decadent hand and arm massages as part of daily work. With in‑depth training on our products and ingredients you will be a Lush Ambassador representing our ethics and values to customers and play a crucial part in creating the ultimate experience on the high street.
Key Information:
- Hours available: 15 hours per week (potential for overtime)
- Application Deadline: Sunday 14th June 2026
- Interviews: w/c Monday 15th June 2026
- Start Date: From w/c 20th October 2025
Please make sure you have read through the dates above and will be available, as changes to interview dates cannot be made.
Key Responsibilities:
- Providing 5-star customer experience consistently, going above and beyond for our customers to be a day maker
- You will be a Lush Ambassador, championing our ethics and values during consultations
- Operating our till systems – you will be cash-handling trained
- Stocking products on the shop floor, ensuring our products are clean and inviting to customers
- Engage with customers through active listening to understand and establish their needs, recommend products, and provide relevant information and demonstrations.
- Providing sit-down consultations and bespoke routines to fulfill the customers’ needs, including hand and arm massages
- Hosting our 5* parties & events and leaving a positive lasting impression for our guests.
- Being adaptable and solutions-focused, as no two days in retail are the same!
Skills, Knowledge and Expertise:
- Customer Service: A genuine passion for delivering exceptional customer service and understanding customer needs
- Teamwork: Capable of collaborating with team members to achieve store goals and maintaining a positive and supportive work environment.
- Communication: Strong verbal communication skills to engage customers, actively listen to their needs, and provide relevant product information.
- Adaptability: Ability to adapt to changing circumstances, handle challenging situations, and work effectively under pressure.
- Problem-solving: Skill in identifying and resolving customer issues or complaints, finding appropriate solutions, and ensuring customer satisfaction.
- Organisation: Aptitude for maintaining an organised store environment, managing inventory, and creating visually appealing product displays.
Nice to have, but training will be provided:
- Ethical and Sustainable Mindset: Understanding and alignment with Lush's commitment to ethical sourcing, sustainability, and cruelty-free practices.
- Sales and Product Knowledge: Ability to promote and sell products effectively, demonstrate product features, and provide accurate information to customers.
Benefits:
- 50% discount on Lush products and spa treatments
- Profit-based bonus
- Pension scheme
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
Sales Assistant and Party Host in Bromley employer: Lush Cosmetics
At Lush, we pride ourselves on being a family-run, employee-owned company that champions ethical practices and sustainability. As a Sales Assistant and Party Host in Bromley, you'll enjoy a vibrant work culture that values diversity and personal growth, alongside fantastic benefits like a 50% discount on products, a profit-based bonus, and opportunities for training and development. Join us in creating memorable customer experiences while being part of a team that believes in making a positive impact on the world.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Assistant and Party Host in Bromley
✨Tip Number 1
Get to know the company! Before your interview, dive into Lush's values and ethics. Show us that you’re not just another candidate but someone who genuinely resonates with our mission of sustainability and ethical practices.
✨Tip Number 2
Practice your customer service skills! Think about how you would engage with customers and create memorable experiences. We want to see your passion for delivering 5-star service, so come prepared with examples of how you've gone above and beyond in previous roles.
✨Tip Number 3
Be ready to showcase your adaptability! Retail can be unpredictable, so think of times when you’ve had to think on your feet. We love candidates who can handle challenges with a smile and find solutions quickly.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team. Don’t forget to highlight your enthusiasm for our products and the role!
We think you need these skills to ace Sales Assistant and Party Host in Bromley
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for customer service and Lush's values shine through. We want to see how much you care about creating a fantastic experience for our customers!
Tailor Your Application:Make sure to customise your application to highlight your relevant skills and experiences. Mention any previous roles where you've provided exceptional customer service or worked in a team – we love that kind of stuff!
Be Authentic:Don't be afraid to show your personality! We appreciate genuine applicants who can express their true selves. Share your unique perspective and how it aligns with our commitment to ethics and sustainability.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at Lush Cosmetics
✨Know the Brand Inside Out
Before your interview, dive deep into the company's values and ethics. Understand their commitment to sustainability and cruelty-free practices. This knowledge will not only impress but also show that you align with their mission.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond for a customer or resolved a challenging situation. This role is all about creating memorable experiences!
✨Practice Active Listening
During the interview, demonstrate your active listening skills. Engage with the interviewer by asking insightful questions and responding thoughtfully. This will highlight your ability to understand customer needs, which is crucial for the Sales Assistant role.
✨Be Ready to Adapt
Retail can be unpredictable, so be prepared to discuss how you've adapted to changing circumstances in previous roles. Share specific examples that showcase your problem-solving skills and flexibility, as these traits are essential for success in this position.
