At a Glance
- Tasks: Welcome customers, provide personalised recommendations, and host fun in-store events.
- Company: Join Lush, a vibrant brand known for its ethical products and inclusive culture.
- Benefits: Enjoy 50% off products, flexible hours, and a profit-based bonus.
- Other info: Flexible shifts with opportunities for overtime and career growth.
- Why this job: Be the face of the store and create memorable experiences for customers.
- Qualifications: Passion for customer service and teamwork skills are essential.
The predicted salary is between 13 - 13 £ per hour.
In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in‑store events that keep customers coming back. You'll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends. With flexible shifts, a competitive hourly rate based on the Living Wage, and opportunities for bonuses, you’ll be well‑supported through training and development to grow your skills.
Key Information
- Hours available: 8‑hour contract with lots of overtime opportunities, especially during our busiest seasons and the possibility to increase contracted hours during the winter season.
- Must have weekend availability.
Key Responsibilities
- Greet customers warmly and create a welcoming store environment.
- Engage with customers to understand their needs, provide personalised recommendations, and offer on‑the‑skin product demonstrations.
- Deliver exceptional customer service by using in‑depth product knowledge and offering tailored samples.
- Assist in hosting in‑store events & parties, providing a memorable and inclusive experience for customers.
- Maintain a clean, tidy, and visually appealing shop floor.
- Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
- Manage stock levels efficiently, ensuring shelves are well‑stocked and ready for our customers to shop from.
- Actively control store costs, such as product waste, to help meet the shop’s budget.
- Participate in ongoing training and development to enhance product knowledge and customer service skills.
- Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
- Work on in‑store and external events to leave lasting impressions on customers.
Skills and Experience
- Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5‑star experiences.
- Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth.
- Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. Foster collaboration with colleagues, your manager, and nearby stores by keeping communication open and respectful.
Benefits
- Holiday allowance
- 50% discount on Lush products and spa treatments
- Profit‑based bonus
- Complimentary spa treatment*
- Pension scheme
- Paid day off for your birthday
- Cycle to work scheme
- Discounted rail and bus season tickets
- Employee assistance programme
- 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
- Flexible working
- Tailored gender affirming care
*Qualifying period/hours required.
Seasonal Sales Assistant + Party Host in Bournemouth employer: Lush Cosmetics
Lush is an exceptional employer that prioritises employee well-being and development, offering a vibrant work culture in the heart of Bournemouth. With competitive pay, flexible shifts, and a range of benefits including generous discounts and bonuses, employees are encouraged to grow their skills while creating memorable experiences for customers. The supportive team environment fosters collaboration and inclusivity, making it a rewarding place to work during the bustling seasonal periods.
StudySmarter Expert Advice🤫
We think this is how you could land Seasonal Sales Assistant + Party Host in Bournemouth
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibe.
✨Tip Number 2
Practice your customer service skills! Since you'll be the face of the store, think of scenarios where you can demonstrate your ability to engage with customers. Role-playing with a friend can help you feel more confident when it comes to those real-life interactions.
✨Tip Number 3
Show off your teamwork spirit! During interviews, share examples of how you've worked well with others in the past. Highlighting your collaborative nature will resonate with the hiring team, especially since they value a positive work environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re keen on joining the team and ready to dive into the exciting world of retail with us!
We think you need these skills to ace Seasonal Sales Assistant + Party Host in Bournemouth
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you can contribute to creating a fun shopping experience.
Tailor Your Application:Make sure to customise your application to highlight relevant experiences that match the job description. We love seeing how your skills align with our values, especially in customer service and teamwork!
Keep It Clear and Concise:While we appreciate creativity, clarity is key! Make your application easy to read by using clear language and keeping it concise. This helps us quickly see why you’d be a great fit for the Seasonal Sales Assistant + Party Host role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Lush Cosmetics
✨Know the Product Inside Out
Before your interview, make sure you’re familiar with the products the company offers. This role is all about providing personalised recommendations and engaging customers, so being able to discuss product features and benefits confidently will set you apart.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond for a customer or helped create a memorable experience. This will demonstrate your passion for customer satisfaction.
✨Team Spirit is Key
Since teamwork is crucial in this role, be ready to talk about your experiences working in a team. Highlight how you’ve collaborated with colleagues to achieve goals and foster a positive work environment. Companies love candidates who can contribute to team dynamics!
✨Be Ready for Role-Playing Scenarios
Expect some role-playing during the interview where you might have to demonstrate how you would engage with a customer or host an event. Practise these scenarios beforehand so you can showcase your communication skills and creativity on the spot.
