Sales Assistant in Wakefield

Application Deadline: 31 August 2026

Department: Retail

Employment Type: Seasonal - Part Time

Location: Wakefield

Reporting To: Joe Rawlinson - Wakefield Manager

Compensation: £13.45 / hour

Description: THIS IS A TEMPORARY ROLE UNTIL THE 31TH DECEMBER 2026

Diversity matters. We are building a brand that represents the people of the world. It’s what you do that counts, and we are always looking to expand perspectives and voices to shape our future.

Who we are: You might know us as the inventors of the bath bomb, but there’s more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. We believe our business should put more back into the world than it takes and demonstrate that capitalism can be a force for good.

The role: In this role, you’ll be the face of the store, welcoming customers and providing a fun, engaging shopping experience. You’ll use your product knowledge to offer personalised recommendations, perform product demonstrations, and hand out tailored samples. Working closely with your team, you’ll help drive sales, exceed targets, and create memorable in-store events that keep customers coming back. You'll also manage stock, ensure the shop floor looks its best, and adapt displays to seasonal trends.

Key Information:

• Hours available: 8 hours per week (with the opportunity for additional shifts closer towards the holidays.)

Requirements: We require all staff to work either Christmas Eve or Boxing Day. If you cannot do either you may be removed from the process. Similarly, we cannot allow for annual leave to be taken in December. No staff holidays may take time off during this trading.

Application Deadline: 31/08/26

Interview Date: The week commencing the 7th of September

Following a successful interview outcome:

• Training: 14th of September
• Start Date: 21st of September

Please note: We may close this vacancy early if we receive an overwhelming response or our business requirements change. Also please note that the use of AI to help complete this application will not help aid your application. We would rather hear from real people with real experiences. Your grammar or spelling will not change the outcome, so please do not pass your answers through any AI services. Clear use of AI in your answers will result in a turned down application.

Key Responsibilities:

• Greet customers warmly and create a welcoming store environment.
• Engage with customers to understand their needs, provide personalized recommendations, and offer product demonstrations.
• Deliver exceptional customer service by using in-depth product knowledge and offering tailored samples.
• Assist in hosting in-store events, providing a memorable and inclusive experience for customers.
• Maintain a clean, tidy, and visually appealing shop floor.
• Support the store’s sales targets by promoting products creatively and working as part of a team to exceed goals.
• Manage stock levels efficiently, ensuring shelves are well-stocked and ready for our customers to shop from.
• Actively control store costs, such as product waste, to help meet the shop’s budget.
• Participate in ongoing training and development to enhance product knowledge and customer service skills.
• Collaborate with the team to foster an inclusive, respectful working environment, contributing to the overall customer experience.
• Work on in-store and external events to leave lasting impressions on customers.

Skills and Experience:

• Customer Experience: Embrace a true passion for delivering exceptional customer service, inspiring your team to radiate positivity and create memorable 5-star experiences.
• Teamwork: Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth.
• Communication: Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store.

Benefits:

• Holiday allowance
• 50% discount on Lush products and spa treatments
• Profit-based bonus
• Complimentary spa treatment
• Pension scheme
• Paid day off for your birthday
• Cycle to work scheme
• Discounted rail and bus season tickets
• Employee assistance programme
• 6 months of full pay for parental leave (primary caregiver must qualify for SMP)
• Enhanced paternity leave

We actively welcome conversations about what working flexibly could mean and look like for you.

We’re 10% Employee Owned - all colleagues play a role in protecting our ethics, our independence, contributing ideas for the future and share in the rewards of success when the company is doing well.

Access to employee-led Community Networks, including Disability and Chronic Illness, Family Support, Global Majority (Race and Ethnicity), LGBTQIA+, Menopause and Neurodiversity communities.