Lupa Pets in London is seeking an energetic Customer Success Manager to own a portfolio of B2B clients, ensuring they realize the full value of the platform.
Youβll drive retention, manage renewals, forecast health, and collaborate with Support and Product to resolve issues quickly.
Youβll build strong relationships, communicate clearly with non-technical users, and thrive in a fast-growing, hands-on environment at our Paddington HQ.
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Senior Client Success Manager β SaaS Growth employer: Lupa Pets
Lupa Pets is an exceptional employer, offering a dynamic work environment where innovation thrives. With a strong emphasis on collaboration at our Paddington HQ, employees enjoy the flexibility of hybrid work while contributing to meaningful projects that enhance the lives of pets and their owners. We prioritise professional growth, providing opportunities for skill development in cutting-edge technologies like TypeScript and React, making it a rewarding place to advance your career.