At a Glance
- Tasks: Lead product development from concept to launch, focusing on AI-driven solutions for veterinary practices.
- Company: Join Lupa, a fast-growing AI startup revolutionising pet care technology.
- Benefits: Competitive salary, vibrant office in Paddington, and opportunities for professional growth.
- Other info: Dynamic work environment with a focus on innovation and collaboration.
- Why this job: Be part of a groundbreaking team making a real difference in pet health.
- Qualifications: Experience in product management, especially in SaaS and AI features.
The predicted salary is between 72000 - 88000 £ per year.
About Us
Lupa is building a category defining product the industry has never seen before. We're the AI-native operating system for veterinary practices and pet parents, replacing the fragmented, clunky systems vets have tolerated for years with a single intelligent platform for scheduling, client communication, clinical documentation, and AI-driven care guidance. Practices run more efficiently, vets get back to doing what they love, and pet parents feel more connected to their animals' health than ever.
The traction speaks for itself: founded in 2023 and already one of Europe's top 100 AI startups, with a team of 50 people, 10x growth in twelve months, the UK market leader, and now charging hard into the US and Europe. We have $25M in funding, 1M+ pets on the platform, and a buzzing HQ in Paddington, London. We've attracted exceptional people from the likes of Palantir, Google, DeepMind, BCG, Meta, and AWS and we're just getting started. This is a rare chance to join a rocket ship at exactly the right moment and we're looking for exceptional people to help us fly it.
In this role, you will:
- Own product areas end-to-end, from zero-to-one discovery through to shipping, measuring, and iterating in production.
- Define and drive the roadmap for your domain, making hard prioritisation calls that balance customer pain, AI capability, and commercial impact.
- Work at the intersection of AI and B2B SaaS, defining how LLM-powered features get embedded into clinical and operational workflows that vets actually use.
- Run tight discovery loops with customers; getting into practices, watching how vets work, and translating messy real-world problems into sharp product decisions.
- Collaborate daily with Engineering and Design to ship fast, without sacrificing quality or coherence.
- Align with Sales, Marketing, and Customer Success to ensure what you build lands well and drives measurable outcomes.
- Define success metrics for every initiative and hold yourself accountable to them.
- Contribute to how the product team operates, our processes are still forming and you’ll help shape them.
Your background looks something like:
- Solid background as a PM at a SaaS company, ideally one that was building 0–1 products in a fast-moving, resource-constrained environment.
- Experience shipping AI-powered features, you understand what LLMs can and can’t do, and you know how to design around their limitations.
- A track record of owning a roadmap and making difficult trade-offs under real constraints, not just managing a backlog.
- Strong technical fluency, you don’t need to write the code, but you can engage meaningfully in architectural conversations.
- Experience in health-tech, vertical SaaS, or a regulated industry (nice to have).
- Background at a FAANG company or high-growth VC-backed startup (nice to have).
As a person, you:
- Get energised by building from scratch, blank-page problems don’t intimidate you, they motivate you.
- Are relentlessly driven by outcomes, not output; shipping a feature means nothing if it doesn’t move the metric.
- Move fast and make decisions with incomplete information, then course-correct quickly when you’re wrong.
- Have a genuine passion for product; you think about it outside of work, and it shows in how you talk about it.
- Are excited to work in-person from our Paddington, London HQ.
- Value working with people who are kind, ambitious, and pragmatic.
What does success look like in 6 months?
- You’ve shipped something meaningful that customers are using and talking about.
- You own your domain with confidence; Engineering, Design, and Go-to-Market trust your judgement and come to you first.
- You’re already influencing the roadmap beyond your immediate area and shaping how the team thinks about AI-native product development.
Product Manager in London employer: Lupa Pets
Lupa Pets is an outstanding employer that fosters a dynamic and supportive work culture, where innovation and collaboration thrive. Located in the vibrant area of Paddington, London, employees benefit from a stimulating environment that encourages personal and professional growth, alongside competitive compensation and unique perks tailored to enhance work-life balance. Join us to make a meaningful impact in the veterinary and pet care industry while developing your career in a company that values your contributions and empowers you to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Product Manager in London
✨Join Product Management Meetups
Get involved in local product management meetups or workshops. These events are perfect for meeting industry folks, sharing ideas, and staying updated on trends. Plus, you never know who might be hiring—it's a fantastic way to make connections that could lead to a job at places like Lupa Pets!
✨Show Off Your Product Sense
Create case studies or mini-projects showcasing your product management skills, and share them on platforms like Medium or LinkedIn. This not only puts your skills on display but also boosts your visibility in the product community. Imagine how impressed the hiring team at Lupa Pets would be by your initiative!
✨Utilise Online Communities
Dive into online product management communities like Product Coalition or Mind the Product. Engage in discussions, ask questions, and share your insights. These platforms are goldmines for networking and finding hidden job opportunities—many companies often scout talent from within these circles.
✨Leverage Your University Network
If you’ve recently graduated or are still in uni, tap into your alumni network for connections in product management. Many universities have their own job boards and affinity resources to help graduates land roles. Don't forget to keep an eye out for job openings at Lupa Pets through your school's career services!
We think you need these skills to ace Product Manager in London
Some tips for your application 🫡
Show Off Your Product Passion:When applying for a product management role like Product Manager, let your passion for developing products shine through in your cover letter. Share specific examples of products you've managed, how you solved user needs, and any successful outcomes you've achieved. This is your chance to showcase your understanding of the product lifecycle!
Highlight Your Cross-Functional Skills:Product management isn't just about understanding the product; it’s about collaborating with different teams! Make sure to emphasise your experience working with developers, designers, and marketers. Use your CV to showcase your ability to bridge gaps between these areas, and include relevant experiences that demonstrate your communication and leadership skills!
Include Your Metrics and Achievements:In a full-time product management application, data speaks volumes! Quantify your achievements wherever possible. Did you increase user retention by a certain percentage? Launch a product ahead of schedule? Include these metrics in your CV to paint a picture of your impact and effectiveness in previous roles.
Tailor Your CV to the Role:Make sure your CV is tailored for the Product Manager position at Lupa Pets. Use keywords from the job description and ensure your relevant experiences are front and centre. Highlight any certifications or relevant training you’ve completed that will make you stand out as a strong candidate for the role. And remember, we’re excited to see your application on our website!
How to prepare for a job interview at Lupa Pets
✨Understand the Product Life Cycle
As a product management candidate, we need to get our head around the complete product life cycle. Be prepared to discuss real-world examples of how you’ve managed product development from ideation to launch. Bring specific insights on tools like JIRA or Trello that can help streamline these processes.
✨Showcase Your Cross-Functional Skills
Product management is all about collaboration. We should be ready to highlight how we’ve worked across teams—think marketing, engineering, and design. Prepare to discuss scenarios where you had to mediate differing opinions and how you got everyone on board with a shared vision.
✨Prepare for Case Studies
In a full-time role, we can expect to encounter case study questions during our interviews. Practise solving hypothetical product problems on the spot, such as prioritising features for a new app or improving user engagement metrics. This will show our analytical thinking and decision-making skills.
✨Know Your Metrics
Let’s face it, numbers are our best friends in product management. We should prepare to discuss key performance indicators (KPIs) and how we've used analytics to inform product decisions. Dive into examples where data has driven our strategy for improvements or justified product changes.
