At a Glance
- Tasks: Lead our Exchange function, driving strategy, operations, and compliance in the crypto space.
- Company: Join Luno, a trusted crypto investment app empowering users globally since 2013.
- Benefits: Enjoy remote work flexibility, private medical insurance, and generous leave options.
- Other info: Be part of a collaborative culture with regular social events and personal development opportunities.
- Why this job: Shape the future of crypto trading while making a real impact in a dynamic environment.
- Qualifications: 8-10+ years in senior roles within crypto exchanges or financial institutions required.
The predicted salary is between 72000 - 108000 £ per year.
Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly. Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.
The role in a nutshell:
We are seeking an experienced, visionary, and results-driven individual to lead our Exchange function. This pivotal leadership role will be responsible for the strategic direction, operational excellence, regulatory compliance, and overall growth of our trading platform. The ideal candidate has a deep understanding of market structure, technology, liquidity provision, and exchange operations in the digital assets space.
Your mission will be:
- Strategy and Vision
- Define and execute the long‑term strategy for the exchange, including product roadmap, market positioning, and growth initiatives, aligning with the company's overall vision.
- Identify new market opportunities, product expansions (e.g., new derivatives, staking products, token listings), and partnerships to drive volume and revenue growth.
- Lead the analysis of relevant market trends, competitive landscapes, and technological advancements to maintain a competitive edge.
- Partner with other businesses within the group to develop new opportunities and drive synergies across the group.
- Exchange Operations and Performance
- Oversee the day‑to‑day operations of the exchange, ensuring high performance, stability, security, and low latency of the trading infrastructure.
- Drive continuous improvement in trading features, execution quality, market‑making tools, and overall user experience for retail and institutional clients.
- Monitor and analyse key performance indicators (KPIs) such as trading volume, market share, revenue, and liquidity depth, as well as P & L performance, implementing strategies to meet aggressive targets.
- Manage relationships with key market participants, including liquidity providers, custodians, and institutional traders.
- Lead the community management of Luno’s top traders globally to create a valuable ecosystem gathering constant feedback to drive customer improvements across the trading product suite.
- Regulatory Compliance and Risk Management
- Ensure all exchange operations, listings, and market activities are fully compliant with relevant global regulations and internal policies (e.g., AML, KYC, market abuse monitoring).
- Act as the primary contact for regulatory bodies and internal compliance teams concerning exchange operations.
- Develop and enforce robust risk management frameworks, including trading risk, credit and counterparty risk, operational risk, and technological risk.
- Team Leadership and Management
- Lead, mentor, and grow a high‑performing team across trading operations, product management, market surveillance, and technology functions dedicated to the exchange.
- Foster a culture of innovation, accountability, collaboration, and continuous learning within the Exchange team and the broader business.
- Collaborate closely with cross‑functional teams including Engineering, Product, Legal, Compliance, Finance, Treasury and Marketing.
A little about you:
- Experience: Minimum of 8-10+ years of experience in a senior leadership role within a reputable cryptocurrency exchange, electronic trading venue, or leading financial institution, with a direct focus on market operations or product management. Experience in Digital Assets is required.
- Market Knowledge: Deep expertise in market microstructure, electronic trading systems, liquidity strategies, and order book management.
- Leadership: Proven track record of building, mentoring, and managing high‑performing, geographically distributed teams.
- Regulatory Acumen: Strong understanding and experience of regulatory requirements (e.g., MiFID II, SEC, CFTC, FSCA, FCA, or equivalent crypto/financial regulations) relevant to operating a trading venue.
- Technical Proficiency: Solid understanding of trading technology, system architecture, and low‑latency environments.
- Preferred Skills
- Experience launching new exchange products or expanding into new regulated markets.
- Familiarity with various products beyond spot trading, such as derivatives (futures, options), lending/borrowing, and staking services.
- Strong network within the institutional trading and financial technology communities.
Remote but reachable work policy gives you the freedom to choose between working from home or the office. Plus the option to buy and sell up to 5 days leave. Improve body and mind, with excellent private medical insurance. Access to Learnably and our additional learning platforms for your personal and professional development. 6 months primary caregiver leave. Paw‑ternity leave for your furry friend. Annual Inspiration Day in addition to your annual leave which increases based on your length of service! A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts. Free lunch and snacks. 0 fees up to a certain amount with Luno from the day you start. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Head of Exchange in London employer: Luno
Luno is an exceptional employer, offering a dynamic work environment where innovation and collaboration thrive. With a strong commitment to employee growth, we provide access to extensive learning platforms, flexible working options, and unique benefits such as annual Inspiration Days and paw-ternity leave. Join us in our mission to empower individuals globally through secure cryptocurrency investment while enjoying a supportive and inclusive culture.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Exchange in London
✨Tip Number 1
Network like a pro! Reach out to people in the crypto space, especially those who work at Luno or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show your passion for crypto! When you get the chance to speak with someone from Luno, share your thoughts on market trends or recent developments in the crypto world. It shows you're not just looking for a job, but you genuinely care about the industry.
✨Tip Number 3
Prepare for interviews by diving deep into Luno’s products and services. Understand their exchange operations and think of ways you could contribute to their growth. This will help you stand out as a candidate who’s ready to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Luno team and are familiar with their processes.
We think you need these skills to ace Head of Exchange in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Head of Exchange role. Highlight your experience in cryptocurrency exchanges and how it aligns with Luno's mission. We want to see how you can bring value to our team!
Showcase Your Leadership Skills:Since this is a leadership position, don’t hold back on sharing examples of how you've built and managed high-performing teams. We love seeing candidates who can inspire and drive their teams towards success!
Demonstrate Regulatory Knowledge:Given the importance of compliance in our industry, make sure to mention your understanding of relevant regulations. We’re looking for someone who can navigate the regulatory landscape with ease, so let us know how you’ve done this in the past.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Luno
✨Know Your Crypto Stuff
Make sure you brush up on your knowledge of cryptocurrency, market structures, and trading operations. Luno is looking for someone with deep expertise in digital assets, so be prepared to discuss recent trends and how they impact the exchange landscape.
✨Showcase Your Leadership Skills
As the Head of Exchange, you'll need to lead a high-performing team. Be ready to share examples of how you've built and mentored teams in the past. Highlight your experience in fostering a culture of innovation and collaboration, as this will resonate well with Luno's values.
✨Understand Regulatory Compliance
Familiarise yourself with relevant regulations like MiFID II and SEC guidelines. Luno places a strong emphasis on compliance, so be prepared to discuss how you've navigated regulatory challenges in previous roles and how you would ensure compliance in exchange operations.
✨Prepare for Strategic Discussions
Think about the long-term strategy for an exchange and be ready to share your vision. Discuss potential market opportunities, product expansions, and partnerships that could drive growth. Luno wants someone who can think strategically and align with their overall mission.
