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- Tasks: Enhance customer relationships and maximise sales through calls, emails, and web chat.
- Company: Leading UK energy company with a focus on customer satisfaction.
- Benefits: Competitive salary, comprehensive benefits, and commission eligibility.
- Why this job: Join a dynamic team and make a real impact in customer service and sales.
- Qualifications: Telephone selling experience, strong communication skills, and target-driven mindset.
- Other info: Great opportunity for motivated individuals looking to grow in a supportive environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading UK energy company based in Larbert is seeking Customer Service Advisors to enhance customer relationships and maximize sales opportunities. In this role, you will handle customer inquiries through calls, emails, and web chat while ensuring compliance with company policies.
Candidates should possess telephone selling experience, strong communication skills, and be target driven. The company offers a competitive salary and comprehensive benefits, making it an attractive opportunity for motivated individuals.
Customer Service & Sales Advisor – Commission Eligible in Larbert employer: Lunch with Tony
Contact Detail:
Lunch with Tony Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service & Sales Advisor – Commission Eligible in Larbert
✨Tip Number 1
Make sure you know the company inside out! Research their values, recent news, and what makes them tick. This way, when you chat with them, you can show you're genuinely interested and not just another candidate.
✨Tip Number 2
Practice your phone skills! Since this role involves handling customer inquiries over the phone, grab a friend and do some mock calls. Focus on being clear, friendly, and persuasive – it’ll help you shine during the real deal.
✨Tip Number 3
Prepare for those tricky questions! Think about how you’d handle difficult customers or turn a no into a yes. Having solid examples ready will show you’re target-driven and ready to maximise those sales opportunities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Customer Service & Sales Advisor – Commission Eligible in Larbert
Some tips for your application 🫡
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t shy away from showcasing any relevant experience you have in customer service or sales.
Tailor Your Application: We want to see how you fit into our team! Take a moment to customise your CV and cover letter to highlight your telephone selling experience and how it aligns with the job description. This shows us you’re genuinely interested in the position.
Be Target Driven: Mention any past achievements related to sales targets or customer satisfaction. We love to see candidates who are motivated and can demonstrate their ability to meet and exceed goals, so don’t hold back!
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible!
How to prepare for a job interview at Lunch with Tony
✨Know the Company Inside Out
Before your interview, do some research on the energy company. Understand their values, mission, and recent news. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Selling Skills
Since this role involves telephone selling, prepare examples of your past sales experiences. Think about specific situations where you successfully closed a deal or turned a negative interaction into a positive one. Be ready to discuss your approach and techniques.
✨Practice Active Listening
During the interview, demonstrate your strong communication skills by practising active listening. Make sure to listen carefully to the interviewer’s questions and respond thoughtfully. This will highlight your ability to handle customer inquiries effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Prepare for questions like how you would handle an upset customer or how you would upsell a product. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
