Customer Account Manager in Grays

Customer Account Manager in Grays

Grays Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Maximise sales opportunities and enhance customer experience through consultative selling.
  • Company: Join a friendly team at Certas Energy in Grays, Essex.
  • Benefits: Earn competitive commission, enjoy career progression, and access great discounts.
  • Why this job: Make a real impact while developing your sales skills in a supportive environment.
  • Qualifications: Sales experience and strong negotiation skills are desirable.
  • Other info: Enjoy a dynamic role with autonomy and excellent career growth potential.

The predicted salary is between 36000 - 60000 £ per year.

We currently have a vacancy for a Customer Account Manager to join our friendly team at our Grays, Essex office, on a Full‑Time and Permanent basis working 37.5 hours per week.

Perks:

  • Competitive commission - up to £6k OTE
  • Career progression within a multi layered sales structure
  • Ride to work scheme
  • Brand discounts through Certas group scheme
  • Buy and sell holiday scheme

Responsibilities:

As a Customer Account Manager at Certas Energy, you will maximise the commercial sales opportunities and customer experience, using a combination of consultative selling, strong account management, up / cross selling and new customer acquisition. You will need to use a combination of account management and negotiation skills to increase margin across your customer portfolio. Working in a quality‑focussed environment where we strive to exceed customer expectations by team‑working, professional interaction and effective communication.

Qualifications:

  • Previously sales experience is desirable
  • Strong negotiation skills
  • Confidence in own ability
  • High degree of self‑motivation and time management
  • Ability to work with autonomy
  • Resilient, persistent and tenacious
  • Target driven / results orientated

Customer Account Manager in Grays employer: Lunch with Tony

At Certas Energy, we pride ourselves on being an excellent employer, offering a vibrant work culture in our Grays, Essex office where teamwork and professional growth are at the forefront. With competitive commission structures, career progression opportunities within a multi-layered sales framework, and unique benefits like a ride to work scheme and flexible holiday options, we ensure our employees feel valued and motivated to excel in their roles as Customer Account Managers.
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Contact Detail:

Lunch with Tony Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Account Manager in Grays

✨Tip Number 1

Network like a pro! Reach out to your connections on LinkedIn or even in person. Let them know you're on the hunt for a Customer Account Manager role, and who knows? They might just have the perfect lead for you.

✨Tip Number 2

Prepare for those interviews by practising common questions. Think about how your previous sales experience can shine through. We all know that confidence is key, so rehearse your answers until you feel like a superstar!

✨Tip Number 3

Don’t forget to showcase your negotiation skills! During interviews, share specific examples of how you've successfully managed accounts or closed deals. This will show potential employers that you’re the real deal when it comes to maximising sales opportunities.

✨Tip Number 4

Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our friendly team at Certas Energy. Let’s get you that Customer Account Manager position!

We think you need these skills to ace Customer Account Manager in Grays

Consultative Selling
Account Management
Negotiation Skills
Customer Experience Enhancement
Up Selling
Cross Selling
New Customer Acquisition
Time Management
Self-Motivation
Resilience
Persistence
Tenacity
Target Driven
Results Orientated
Effective Communication

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Customer Account Manager role. Highlight your sales experience and negotiation skills, as these are key for us. Use specific examples that showcase your ability to exceed customer expectations.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about this role and how your skills align with our needs. Be sure to mention your self-motivation and results-driven attitude, as we love those qualities!

Showcase Your Achievements: Don’t just list your responsibilities; show us what you’ve achieved in previous roles. Whether it’s hitting targets or improving customer satisfaction, we want to see how you’ve made a difference in your past positions.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us. Plus, it’s super easy!

How to prepare for a job interview at Lunch with Tony

✨Know Your Stuff

Before the interview, make sure you understand the role of a Customer Account Manager. Familiarise yourself with consultative selling techniques and account management strategies. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.

✨Showcase Your Sales Skills

Prepare specific examples from your previous sales experience where you've successfully negotiated deals or maximised customer satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements.

✨Demonstrate Team Spirit

Since the company values teamwork, be ready to discuss how you've collaborated with others in past roles. Share instances where you worked effectively within a team to exceed customer expectations or achieve sales targets.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions prepared about the company culture, career progression opportunities, or their approach to customer service. This shows your enthusiasm for the role and helps you assess if it's the right fit for you.

Customer Account Manager in Grays
Lunch with Tony
Location: Grays

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