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For Companies At a Glance
- Tasks: Maximise sales opportunities and enhance customer experience through consultative selling.
- Company: Join a friendly team at Certas Energy in Coleshill.
- Benefits: Earn up to £6k OTE, enjoy brand discounts, and flexible holiday options.
- Why this job: Be part of a dynamic environment with real career progression opportunities.
- Qualifications: Sales experience and strong negotiation skills are a plus.
- Other info: Work autonomously in a supportive, target-driven atmosphere.
The predicted salary is between 36000 - 60000 £ per year.
We currently have a vacancy for a Customer Account Manager to join our friendly team at our Coleshill office, on a Full Time and Permanent basis working 37.5 hours per week.
Benefits:
- Competitive commission - up to £6k OTE
- Career progression within a multi layered sales structure
- Ride to work scheme
- Brand discounts through Certas group scheme
- Buy and sell holiday scheme
Responsibilities:
As a Customer Account Manager at Certas Energy, you will maximise the commercial sales opportunities and customer experience, using a combination of consultative selling, strong account management, up / cross selling and new customer acquisition. You will need to use a combination of account management and negotiation skills to increase margin across your customer portfolio. Working in a quality-focussed environment where we strive to exceed customer expectations by team-working, professional interaction and effective communication.
Qualifications:
- Previously sales experience is desirable
- Strong negotiation skills
- Confidence in own ability
- High degree of self-motivation and time management
- Ability to work with autonomy
- Resilient, persistent and tenacious
- Target driven / results orientated
Customer Account Manager employer: Lunch with Tony
Contact Detail:
Lunch with Tony Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Account Manager
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or at industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Customer Account Manager role.
✨Tip Number 2
Prepare for the interview by researching the company and its values. We want you to show how your skills in account management and negotiation align with their goals. Tailor your answers to highlight your sales experience and how you can maximise commercial opportunities.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. We suggest focusing on common questions related to sales and customer experience. This will help you feel more confident and articulate during the real deal.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way. We recommend reiterating your enthusiasm for the role and how you can contribute to exceeding customer expectations at Certas Energy.
We think you need these skills to ace Customer Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Customer Account Manager role. Highlight your sales experience, negotiation skills, and any relevant achievements to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about the role and how your background aligns with our values. Be genuine and let your personality come through!
Showcase Your Achievements: When detailing your previous roles, focus on specific achievements that demonstrate your ability to drive results. Numbers speak volumes, so if you’ve hit targets or improved customer satisfaction, let us know!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Lunch with Tony
✨Know Your Stuff
Before the interview, make sure you understand the role of a Customer Account Manager. Familiarise yourself with Certas Energy's services and values. This will help you demonstrate your knowledge and show that you're genuinely interested in the company.
✨Show Off Your Sales Skills
Prepare specific examples from your past experiences where you've successfully used consultative selling or account management. Highlight any achievements in up-selling or cross-selling to showcase your ability to maximise sales opportunities.
✨Practice Your Negotiation Techniques
Since strong negotiation skills are key for this role, think of scenarios where you've had to negotiate effectively. Be ready to discuss your approach and the outcomes, as this will illustrate your capability to increase margins across customer portfolios.
✨Demonstrate Your Resilience
The role requires a resilient and tenacious attitude. Prepare to talk about challenges you've faced in previous roles and how you overcame them. This will show that you can handle setbacks and remain focused on achieving targets.
