At a Glance
- Tasks: Lead a stylish optical practice, ensuring exceptional customer care and team performance.
- Company: Join Lunaria Recruitment, a specialist agency in optical and luxury retail.
- Benefits: Enjoy a competitive salary, bonus scheme, generous holidays, and career development.
- Other info: Supportive environment with opportunities for training and staff discounts.
- Why this job: Be a charismatic leader in a growing business that values customer experience.
- Qualifications: Must have previous management experience in an optical practice.
The predicted salary is between 30000 - 40000 £ per year.
About Lunaria Recruitment
Lunaria Recruitment is a specialist independent recruitment agency, focusing on optical, hear care and luxury retail opportunities across London and the UK. We are currently recruiting for an experienced Optical Branch Manager to join a modern and stylish independent practice in Birmingham. This is an exciting opportunity to become part of a growing business that is passionate about delivering exceptional customer care and creating a welcoming, premium in-store experience.
The practice is looking for a confident, customer-focused and charismatic leader who can inspire their team, lead from the front and continue driving the business forward. You will receive ongoing support from an experienced Regional Manager, who will work closely with you to help develop both your leadership skills and the success of the branch. Genuine long-term career progression opportunities are available for the right individual.
The Opportunity
This role would suit an experienced Optical Manager who thrives in an independent environment and enjoys combining commercial awareness with outstanding patient care. You will take ownership of the day-to-day running of the practice, ensuring the highest standards across customer service, team performance and operational excellence.
The Role
- Managing the daily operations of the optical practice
- Delivering an exceptional customer experience at every stage of the patient journey
- Leading, motivating and developing the team to achieve their full potential
- Driving branch performance and identifying opportunities for business growth
- Supporting staff training, engagement and ongoing development
- Managing administration, compliance and operational procedures
- Working closely with the Regional Manager and wider team
- Maintaining a professional, welcoming and relaxed practice environment
What We’re Looking For
- Previous management experience within an optical practice is essential
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Commercially aware with a passion for customer service
- Confident, organised and self-motivated
- A positive and professional approach with strong attention to detail
Salary & Benefits
In return for your hard work and dedication, you will receive an excellent package including:
- Competitive salary
- Achievable bonus scheme
- Monday to Saturday working
- No Sunday working or late nights
- Generous holiday allowance
- Company pension
- Company sick pay
- Career development opportunities
- Additional training and optional courses
- Staff and family discounts
- Supportive and relaxed working environment
- Additional company perks
Please note: Previous management experience within an opticians is essential for this position.
For further information or to express your interest, please contact the friendly team at Lunaria Recruitment. All applications and enquiries will be handled with the strictest confidence.
Optical branch Manager - Birmingham employer: Lunaria Recruitment
Lunaria Recruitment is an excellent employer, offering a supportive and relaxed working environment for Optical Branch Managers in Birmingham. With a focus on exceptional customer care and team development, employees benefit from competitive salaries, generous holiday allowances, and genuine opportunities for career progression within a growing independent practice. The company fosters a culture of collaboration and professional growth, making it an attractive choice for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Optical branch Manager - Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the optical industry and let them know you're on the hunt for a new role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you showcase why you're the perfect fit for the Optical Branch Manager role.
✨Tip Number 3
Practice your leadership stories! Be ready to share examples of how you've motivated teams and improved customer experiences in previous roles. This will demonstrate your capability to lead and inspire at the new practice.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re here to support you every step of the way in landing that dream job!
We think you need these skills to ace Optical branch Manager - Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Optical Branch Manager role. Highlight your previous management experience in optical practices and showcase your leadership skills. We want to see how you can inspire a team and drive performance!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for customer service and your vision for creating a welcoming practice environment. Let us know why you're the perfect fit for our team in Birmingham.
Showcase Your Achievements:Don’t just list your responsibilities; highlight your achievements! Whether it’s improving customer satisfaction scores or leading a successful team project, we want to see how you've made a difference in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Lunaria Recruitment
✨Know Your Stuff
Make sure you brush up on your knowledge of the optical industry and the specific services offered by the practice. Familiarise yourself with common optical terms and trends, as well as the latest technologies in eye care. This will show that you're not just a manager, but someone who truly understands the field.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about times when you motivated staff, resolved conflicts, or improved team performance. Be ready to discuss your leadership style and how it aligns with creating a positive, customer-focused environment.
✨Customer Care is Key
Since the role emphasises exceptional customer service, be prepared to share your approach to delivering a top-notch patient experience. Think of specific instances where you went above and beyond for customers, and how you plan to instil that same passion in your team.
✨Ask Thoughtful Questions
Interviews are a two-way street, so come armed with questions that show your interest in the practice's growth and culture. Ask about their vision for the branch, how they support staff development, and what challenges they currently face. This demonstrates your commitment to being an active part of their success.
