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- Tasks: Lead operational priorities and enhance organisational resilience for impactful change.
- Company: Lumos Foundation, a global leader in child welfare reform.
- Benefits: Competitive salary, hybrid work, and opportunities for professional growth.
- Why this job: Make a real difference in children's lives through strategic operational leadership.
- Qualifications: Experience in systems thinking, coordination, and risk management.
- Other info: Permanent, full-time role with a supportive and dynamic team.
The predicted salary is between 43000 - 58000 £ per year.
Lumos Foundation is a global organisation working to end the institutionalisation of children and strengthen families through system-wide reform. Lumos is entering an exciting period of strategic transformation to strengthen our operational foundations, refine our systems and enhance our capacity to deliver on our mission to realise every child's right to a family. The Senior Operations Manager plays a pivotal role in building the operational foundations and risk-aware culture needed for success both now and as the organisation prepares for the future.
Responsibilities:
- As a delivery partner to the Director of People & Operations, lead the implementation of agreed operational priorities.
- Strengthen country office and partner capability, and ensure that operational standards, policies and practices are consistently embedded across existing and new geographies.
- Provide independent oversight and assurance across operational risk, safety, security and safeguarding, working closely with delivery teams while retaining the authority to challenge, escalate and inform senior decision-making.
Requirements:
This is a senior, hands-on role for someone who thrives on systems thinking, coordination and execution, and who is motivated by turning risk awareness, data and lessons learned into practical organisational improvement that strengthens organisational resilience and impact.
Other information:
- Permanent, full-time (35 Hours/week), hybrid
- Salary: £50,000–£55,000 per annum, depending on experience
How To Apply:
See attached job description for more details including benefits. Deadline: Monday 23 February 2026, 9:00 am CET. Lumos is recruiting for these roles via an external recruitment agency, Upsall International. To apply, please submit your CV and cover letter via the application link provided. You will also be asked to answer a short set of application questions. If you have any questions about the role or organisation and would like an informal chat ahead of submitting a formal application, please reach out to Shoshana Grammer at shoshana@upsallinternational.com. To note: in order to keep your application safe and ensure your data is GDPR compliant, applications will not be accepted via email.
Senior Operations Manager in London employer: Lumos
Contact Detail:
Lumos Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Operations Manager in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those connected to Lumos Foundation. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by researching Lumos Foundation's mission and values. Show us how your experience aligns with our goals, and be ready to discuss how you can contribute to our operational transformation.
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. We want to see your personality shine through, so don’t just recite rehearsed lines—be yourself!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows us you’re serious about joining our team at Lumos Foundation.
We think you need these skills to ace Senior Operations Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Operations Manager role. Highlight relevant experience and skills that align with the job description. We want to see how you can contribute to our mission!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about operational excellence and how your background makes you the perfect fit for this role. Keep it engaging and personal.
Answer Application Questions Thoughtfully: When you get to those application questions, take your time! We’re looking for insights into your thought process and how you approach challenges. Be honest and let your personality come through.
Apply Through Our Website: Don’t forget to submit your application through the link provided on our website. This helps us keep everything organised and ensures your application is processed smoothly. We can’t wait to hear from you!
How to prepare for a job interview at Lumos
✨Know the Mission Inside Out
Before your interview, dive deep into Lumos Foundation's mission and values. Understand their commitment to ending the institutionalisation of children and how they aim to strengthen families. This will not only show your genuine interest but also help you align your answers with their goals.
✨Showcase Your Systems Thinking
As a Senior Operations Manager, you'll need to demonstrate your ability to think systemically. Prepare examples from your past experiences where you've successfully implemented operational priorities or improved processes. Be ready to discuss how you turned data and lessons learned into actionable improvements.
✨Prepare for Scenario-Based Questions
Expect questions that assess your risk management skills and decision-making abilities. Think of scenarios where you had to challenge decisions or escalate issues. Practise articulating these situations clearly, focusing on your thought process and the outcomes.
✨Engage with Questions
At the end of the interview, don’t shy away from asking insightful questions. Inquire about the current operational challenges Lumos is facing or how they measure success in their initiatives. This shows your proactive mindset and genuine interest in contributing to their mission.
