Head of Infrastructure - Remote

Lumon is a leading foreign exchange and international payments company which enables effortless overseas payments by uniting people, technology & expertise. We are passionate about what we do, as we believe helping people and companies achieve their goals is more valuable than just moving their money. People are always at the heart of what we do, no matter if it’s our clients, our community or our Lumoneer\’s. We are a proud charity partner of Future First who support children in schools across the UK. We are committed to Equity, Diversity and Inclusion; our EDI committee serves an important role at Lumon by challenging the status quo and helping us move the needle. We really want to make Lumon a great place to work, where people feel comfortable being themselves and where we can attract as much diversity as we possibly can. This technical role is responsible for overseeing the operational efficiency of Private, Public cloud, and on-premises environments. The role requires extensive experience in Microsoft Azure, 365, servers, physical networks, and security best practices. You will be accustomed to working in a demanding environment, enjoy being hands-on, while also managing a small team of Infrastructure and DevOps engineers. Deep technical experience in infrastructure design, build, and deployment, including private and public cloud, networking, connectivity, storage, and virtualization Strong technical experience of the Microsoft/Azure ecosystem (Networking/solutions, Monitor, Licensing/Cost Management, IaaS/PaaS services) and Infrastructure as Code Experience working with Azure technologies such as virtual machines, Cloud Services, web apps, function apps, Azure Active Directory, Virtual Networks, etc. Creating and managing CI/CD pipelines using tools such as Azure DevOps, Octopus Deploy, and Terraform to deploy both infrastructure and applications Experience in managing both project and operational change; Well-versed in Windows Operating Systems and Active Directory domain services Experience with configuration management and automation technologies Accountable for the design and architecture of Lumon\’s internal and Azure Cloud networks – to ensure our environments are scalable, future-proof, and stable. Working with the CTO and Information Security Manager to maintain business-appropriate secure systems Maintain all private and public cloud configuration documents and diagrams. Keep up-to-date documentation of all servers, racks, systems, and configurations Mentor and provide guidance to Infrastructure and DevOps Engineers Ongoing proactive maintenance of Server and Network systems Proactive monitoring of Network, Server, and Storage systems using group standard tools Responding to notifications/alerts for failed hardware/software, and assign to appropriate Infrastructure Engineer as required Assisting in capacity planning and monitoring of storage and systems at all times Escalate and own calls sent to Infrastructure line support or outside vendors, returning the result and relaying resolution back to the Service Centre where needed Contribute to strategic planning and technology roadmap development Minimum of 8 years\’ experience in IT Ability to be both technical and commercial Experience managing a small team of engineers and leading multiple projects A competitive salary ~25 days Annual leave, with a chance to purchase up to 5 additional days’ ~ Birthday day off ~ Free monthly company lunches ~ Summer and Christmas parties, and other fun social events throughout the year ~ Access to Pirkx benefits platform which includes online GP, cashback and discounts on shopping and restaurants, gym discounts and more! ~ Medicash health scheme for you and your family ~ Cycle to work scheme ~ Quiet/Prayer room in Head Office ~ Employee Assistance Programme ~ Pension ~4x Life Assurance ~ Ongoing training and development ~ Enhanced maternity leave ~ We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, sexual orientation, age, marital status, disability, or gender identity. If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity, we will provide appropriate support to you throughout the process. #