Senior Content Manager

Lumon is a leading foreign currency exchange and international payments company that enables effortless overseas payments and corporate currency risk management by bringing together people, technology, and expertise. Within the Corporate division, we help companies expand their global operations—whether that involves paying international suppliers and staff, receiving funds from overseas clients, or managing currency risk in their balance sheets. As part of our Private division, we support individuals in completing complex overseas property transactions seamlessly through a combination of great value, exceptional service, and deep expertise in foreign exchange markets. Backed by Pollen Street Capital, a leading UK private equity fund, Lumon is achieving high revenue and profit growth with an ambitious vision: to build the world’s most trusted currency partner.

We’re looking for a proven, motivated, and creative Senior Content Manager to join our Marketing team. Content sits at the heart of our growth strategy. You will be responsible for translating our brand messaging into high‑performing campaigns that support both our Private and Corporate divisions—driving new business and increasing engagement with existing clients. Reporting directly to the CMO, you will lead a talented internal content team as well as a network of freelancers to create relevant and engaging content across social, web, print, and email. This is a critical and high‑visibility role, offering substantial exposure to executive leadership and ongoing professional development within a collaborative, supportive, and inclusive culture.

Key Responsibilities

• Define, develop, and deliver a clear and compelling content and editorial strategy across all touchpoints.
• Lead, mentor, and develop a high‑performing content team (two Content Executives + freelance copywriters).
• Help set Marketing team priorities, advocating for content as a key driver of growth and retention.
• Lead the development of our website, ensuring alignment across technology, SEO, and content teams.
• Champion a test‑and‑learn culture using experimentation and A/B testing to continuously improve engagement.
• Define KPIs and use data to iterate on content topics and formats across both Private and Corporate audiences.
• Manage content investment, including freelance resources.
• Ideate and provide messaging and creative direction for marketing campaigns.
• Build content strategies aligned to campaign goals—goal first, channel second.
• Conduct planning and research, bringing in the right expertise to generate engaging ideas.
• Partner with stakeholders across front‑office revenue teams, compliance, technology, and marketing to ensure content aligns with business goals.
• Experiment with AI tools to scale content creation efficiently and coach the team in their use.
• Act as the internal content champion, ensuring all output is on brand, accurate, and high quality.
• Maintain consistency of tone of voice and positioning across all content formats—from whitepapers to social posts.

What Experience You’ll Need

• 3+ years’ experience in marketing content.
• Previous experience in financial services—ideally FX.
• Proven ability to put the customer at the heart of data‑driven decision‑making and weekly commercial optimisation.
• Commercially savvy with a strong bias for action.
• Strong relationship‑building and stakeholder‑management skills.
• High levels of ambition, curiosity, low ego, strong work ethic, and a track record of enabling team success.
• Creative, energetic, innovative, proactive, and resourceful approach.
• Exceptional attention to detail and copywriting skills; excellent written and spoken English.
• Ability to analyse data to drive marketing effectiveness.
• Project and event management experience.

What can we offer you?

• Hybrid working and rooftop terrace at our Farringdon office.
• 25 days of annual leave, with a chance to purchase up to 5 more.
• Birthday off.
• 2 additional days off for ‘Moments that Matter’.
• Monthly lunch and social events.
• Cycle to work scheme.
• Season ticket loan.
• Employee Assistance Programme.
• Salary Sacrifice Pension.
• 4x Life Assurance.
• Enhanced maternity and paternity leave.
• Access to gym discounts as well as a wide range of other benefits and discounts through our online portal.

The interview process

Our interview process involves 3 main stages. We promise not to ask you any brain teasers or trick questions!

• 30 minute recruiter call/video.
• 30 minute video with hiring manager.
• 1-hour final interview with a take-home brief and presentation.

Our average process takes around 2-3 weeks but we will always work around your availability. You will have the chance to speak to our recruitment team at various points during your process please reach out if you do have any specific questions. Please also let us know if there’s anything we can do to make your application process easier for you, because of disability, neurodiversity or any other personal reason. Lumon is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, sexual orientation, age, marital status, disability, or gender identity. If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity, we will provide appropriate support to you throughout the process.