Partnerships Manager - Italy

Lumon is a leading foreign exchange and international payments company which enables effortless overseas payments by uniting people, technology & expertise. We are passionate about what we do, as we believe helping people and companies achieve their goals is more valuable than just moving their money.

Life at Lumon: People are always at the heart of what we do, no matter if it’s our clients, our community or our Lumoneers. We are a proud charity partner of Future First who support children in schools across the UK. We are a carbon neutral business. We are committed to Equity, Diversity and Inclusion; our EDI committee serves an important role at Lumon by challenging the status quo and helping us move the needle. We really want to make Lumon a great place to work, where people feel comfortable being themselves and where we can attract as much diversity as we possibly can.

The Role: Lumon’s vast partnership network is one of the firm’s most valuable assets and this newly created role has been designed to support the ongoing growth and success of the Lumon partnership team. The Partnership Manager will be responsible for making frequent contact with partners to drive up referral numbers, deliver exceptional service and to create new business revenue in line with targets.

Role and Responsibilities:

• Own the relationship with Lumon’s partners that deliver new revenue.
• Increase the number of referrals per partner managed.
• Deliver training to partners to improve the quantity and quality of referrals generated.
• Hit new business revenue targets from partner referrals.
• Ensure referrals are converted with necessary information fed between teams.
• Consistently demonstrate the Lumon values.

We are looking for someone who:

• Has a passion for making a positive impact on a team’s performance.
• Speaks both fluent Italian and English.
• Is a confident communicator.
• Strong ability to build long term partnerships.
• Highly organised with excellent time management.
• Drives success maintaining a focus on positive customer service.
• Able to produce high levels of telephone-based output.
• Results focused.
• Has a positive outlook.

What can we offer you?

• Competitive base and variable pay.
• Investment in your ongoing learning and development.
• Hybrid working and rooftop terrace at our Farringdon office.
• 25 days of annual leave, with a chance to purchase up to 5 more.
• Birthday off.
• 2 additional days off for ‘Moments that Matter’.
• Monthly lunch and social events.
• Cycle to work scheme.
• Season ticket loan.
• Employee Assistance Programme.
• Salary Sacrifice Pension.
• 4x Life Assurance.
• Enhanced maternity and paternity leave.
• Access to gym discounts as well as a wide range of other benefits and discounts through our online portal.

Lumon is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, sexual orientation, age, marital status, disability, or gender identity. If you consider yourself to have a disability or require any reasonable adjustment during the recruitment process or within the workplace, please highlight this at the earliest opportunity, we will provide appropriate support to you throughout the process.