At a Glance
- Tasks: Collect and manage linen while ensuring a top-notch guest experience.
- Company: Join the UK's largest independent hotel group with a focus on growth and development.
- Benefits: Enjoy competitive pay, personal development opportunities, and discounted stays for you and your loved ones.
- Other info: Great prospects for career growth in a supportive and inclusive environment.
- Why this job: Be part of a vibrant team that values creativity, diversity, and collaboration.
- Qualifications: Must be flexible, detail-oriented, and a reliable team player.
The predicted salary is between 26400 - 31200 £ per year.
We currently have an amazing opportunity to join the team as Linen Porter.
Bespoke Benefits… What’s in it for you?
At Bespoke Hotels, our people are our biggest asset.
We focus on engagement and individual development, working with natural strengths and supporting education from a commercial perspective.
We create pathways so our people know the direction their careers will head.
We believe that great hospitality can only be delivered by a happy, motivated and engaged team; so this is at the heart of our culture and of our ‘Be-Attitude’ values.
We are proud to provide equal opportunities for our team members, encouraging inclusive and creative culture, providing long-term careers, supporting community and assisting in environmental matters.
At Bespoke, we ensure meaningful relationships with our colleagues, guests and third-party suppliers, positively celebrating diversity and inclusion within our teams, encouraging collaboration and creativity.
We offer competitive salaries, incentives, ample scope for personal development and discounted hotel stays for you, your family, and friends.
Requirements
The ideal person will be flexible and a team player with willingness to work shifts including weekend work.
We are looking for an individual that we can rely on, who can work independently as well as part of a team.
Having an eye for detail is essential to the role.
Our industry creates fantastic prospects for growth, so a passion for your profession is key to opening up these opportunities.
Role Responsibilities
- Collecting dirty linen from each allocated floor.
- Counting linen, maintaining correct stock counts, strict control of deliveries.
- Transporting linen in cages for collection.
- Delivering fresh linen to the linen rooms.
- Working and cooperating with colleagues to enhance the guests always experience.
- Follow and maintain Health and Safety standards and procedures
Being Bespoke
Bespoke Hotels was founded in 2000 and has consistently grown to the point where we now manage over 9,500 hotel rooms, 8,000 employees and £815 million of assets.
We stand today as the UK’s Largest Independent Hotel Group, owning a number of hotels and partnering with an ever-increasing portfolio alongside this.
Every agreement we have is Bespoke by name, and bespoke by nature.
Our properties range from specialist golfing hotels, to award-winning spa resorts and chic city centre properties.
We pride ourselves on a diverse roster and a unique, individualised management style, with over 90 management agreements across the UK, alongside a further 30 management consultancy services, and 100 hotels with sales & marketing services only.
Linen Porter employer: Lumley Castle
At Bespoke Hotels, we prioritise our people, fostering a vibrant work culture that champions engagement, personal development, and inclusivity. As the UK’s Largest Independent Hotel Group, we offer competitive salaries, extensive growth opportunities, and unique benefits like discounted hotel stays for you and your loved ones, all while ensuring a supportive environment where creativity and collaboration thrive. Join us as a Linen Porter and be part of a team that values your contributions and celebrates diversity.
StudySmarter Expert Advice🤫
We think this is how you could land Linen Porter
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Lumley Castle. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Lumley Castle
Don't be shy about reaching out to Lumley Castle directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Linen Porter
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Lumley Castle and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Lumley Castle
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
