At a Glance
- Tasks: Supervise catering operations, ensuring excellent customer service and food quality.
- Company: Join Leeds City College's vibrant catering team in the heart of Leeds.
- Benefits: Enjoy 44 days annual leave, pension schemes, and professional development opportunities.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Make a real impact in a dynamic environment while supporting students and events.
- Qualifications: Food Hygiene Certificate and experience in catering or hospitality required.
The predicted salary is between 23588 - 23588 £ per year.
About the Role
32.5 Hours per week
Leeds City College are looking for a Food Service Supervisor to join our catering team and support the Catering Manager in delivering an excellent service. You will play an important role in ensuring high standards of customer service, food quality, health and safety, and smooth day-to-day operations. You will provide guidance and support to the catering team, help maintain accurate records and administrative processes, and contribute to the successful delivery of catering services and events. The role offers a varied and rewarding working environment, with some evening and weekend work required to meet the needs of the service.
What You Will Do
- Deliver a consistently excellent customer service across retail catering, hospitality and licensed bar operations, ensuring customer needs are met and expectations are exceeded.
- Assist the Catering Manager in delivering a smooth and efficient catering service day to day, events and performances, taking responsibility as the lead on shift when required.
- Supervise, guide and support catering staff, allocating duties, monitoring performance and contributing to induction, training and development.
- Maintain operational standards including food safety, allergen compliance, hygiene, health and safety, stock control, EPOS, cash handling and accurate record keeping.
- Support hospitality events and service improvement initiatives, maintaining attractive retail displays, product availability and positive relationships with students, staff, visitors and external clients while upholding Group policies.
About You
- Food Hygiene Certificate and a good understanding of food safety and hygiene standards.
- Experience in catering and hospitality, with the ability to work effectively in a busy environment.
- Able to organise and support colleagues, communicate clearly and work well as part of a team.
- Friendly and professional approach to customer service, with experience using tills, handling payments and promoting products.
- Reliable and adaptable, with the ability to use initiative, solve problems and maintain high standards when working under pressure.
Benefits
- Annual leave: Curriculum and Management: 44 days plus bank holidays; Curriculum support and business support: 39 days plus bank holidays.
- Pension schemes with generous employer contributions: Teachers Pension Scheme, Local Government Pension Scheme, Peoples Pension Scheme.
- CPD opportunities: Annual staff conference plus 2 additional staff development days.
- Qualifications including PGCE, Apprenticeships, Leadership and Management courses.
- Employee wellbeing initiatives: Family Friendly Policies, discounted onsite spa (Printworks) and gym (Park Lane).
- Travel and commuting: Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.
- Flexible and hybrid working opportunities: Please speak to the recruiting manager regarding flexible opportunities as these differ between roles.
About Us
Luminate Education Group is a collective of education providers based in Yorkshire with one clear purpose: to make a positive difference to people's lives through genuinely transformative education and training. We offer a wide range of job vacancies across our business support functions - Finance, Human Resources, ITSS, Marketing, Communications, Executive Support, Estates and Food Services. Our large size and diverse range of member organisations means there are always exciting opportunities to progress. As an education provider, we are committed to lifelong learning and investing in our workforce, and you'll have access to a broad variety of training and professional development designed to help you continually develop and grow.
SAFEGUARDING
At Luminate Education Group we are committed to the safeguarding and welfare of all our students including children, young people, and vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow the Safer Recruitment requirements and best practice as set out within Keeping Children Safe in Education statutory guidance. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references.
EQUALITY, DIVERSITY AND INCLUSION
We recognise, value and champion diversity & inclusion. As we engage with a diverse student population we want to ensure we reflect that in our staff population too. For us diversity is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. It is important to us that both staff and students achieve their full potential. Diversity is important to us, but inclusion is equally, if not more important. It's not just about having the representation but also providing the people we recruit with opportunities and valuing everyone's contributions and perspectives.
RECRUITMENT AGENCIES
We kindly request that recruitment agencies do not forward any unsolicited CVs in relation to any of our advertised roles or speculatively. If we require support with any of our vacancies we will get in touch with agencies directly. We do not recognise submissions of unsolicited or speculative CV applications from recruitment agencies. We shall not be liable for any fee/commission in the event we employ a candidate that may have been submitted as an unsolicited/speculative application from an uninstructed recruitment agency.
Food Service Supervisor, Leeds in Oakwood employer: Luminate Education Group
Luminate Education Group is an exceptional employer, dedicated to fostering a supportive and inclusive work environment in Leeds. With a strong emphasis on employee growth through comprehensive training and development opportunities, as well as generous benefits like extensive annual leave and flexible working arrangements, we prioritise the well-being of our staff. Join us in making a meaningful impact on the lives of learners while being part of a compassionate team that values relationships and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land Food Service Supervisor, Leeds in Oakwood
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Luminate Education Group. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Luminate Education Group
Don't be shy about reaching out to Luminate Education Group directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Food Service Supervisor, Leeds in Oakwood
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Luminate Education Group and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Luminate Education Group
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
