At a Glance
- Tasks: Support staff with tech training and create easy-to-follow resources.
- Company: Join Luminate Education Group, a leader in transformative education.
- Benefits: Enjoy competitive pay, generous leave, and professional development opportunities.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Make a real difference by helping others navigate the digital world.
- Qualifications: Passion for tech, good communication skills, and basic digital proficiency required.
The predicted salary is between 16012 - 16012 £ per year.
This is a Fixed Term contract for 18 months (duration of the apprenticeship). Apprenticeship rates for this post are dependent on age. Please see below for the applicable rates:
- Under 18 years - £16,012 per annum
- 18-20 years - £21,510 per annum
- 21+ years - £24,520 per annum
Are you passionate about technology and eager to help others build confidence in the digital world? Luminate Education Group is looking for an Apprentice Digital Innovation (Level 3) to join the Digital Innovation team. In this role, you will be the friendly face providing hands-on support to staff as they explore educational technology and AI tools. Working alongside our Digital Innovation Specialist, you'll bridge the gap between digital strategy and daily teaching practice, delivering quick-start guides, basic training, and one-to-one help to make technology easy and accessible for everyone.
What You Will Do
- Support Training Sessions: Co-deliver engaging workshops, webinars, and informal drop-in sessions on Google Workspace, Microsoft 365, Canva, and AI apps like Gemini and CoPilot.
- Create Helpful Resources: Design simple "how-to" guides, quick video tutorials, and visual cheat sheets to make complex tools easy to understand.
- Deliver 1-to-1 Support: Provide patient, empathetic guidance to staff members with lower digital confidence, helping them save time in their daily routines.
- Build AI Resources: Help develop and maintain a group-wide digital innovation and AI resources to support staff with admin tasks and lesson planning.
- First-Line Troubleshooting: Act as a "jargon-buster" and technical help point to solve everyday software issues before escalating to core IT teams.
- Promote Accessibility & Safety: Ensure all learning resources are accessible to all users while promoting safe digital habits and data security.
About You
- A genuine passion for technology and its ability to transform everyday working and learning.
- Excellent communication skills with the ability to explain technical ideas in simple, non-jargon language.
- Good proficiency with tools such as Google Workspace, Microsoft 365, or Canva.
- An empathetic, patient, and approachable mindset with a positive "can-do" attitude to problem-solving.
- Level 2 qualifications including English and Maths, with a commitment to achieving a Level 3 Digital Support Technician apprenticeship.
- A basic understanding of data security, cybersecurity awareness, and GDPR in an educational environment.
Apprenticeship eligibility
To be eligible for this apprenticeship and the funding for it, you must not already hold a qualification at the same or a higher level in a similar subject to the apprenticeship. This is an apprenticeship eligibility requirement set by the government. Must normally have lived in the UK for at least 3 years before the apprenticeship start date. Other eligibility criteria may apply.
Benefits
- Annual leave: Curriculum and Management: 44 days plus bank holidays; Curriculum support and business support: 39 days plus bank holidays.
- Pension schemes with generous employer contributions: Teachers Pension Scheme, Local Government Pension Scheme, Peoples Pension Scheme.
- CPD opportunities: Annual staff conference plus 2 additional staff development days.
- Qualifications including PGCE, Apprenticeships, Leadership and Management courses.
- Employee wellbeing initiatives: Family Friendly Policies, discounted onsite spa (Printworks) and gym (Park Lane).
- Travel and commuting: Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.
- Flexible and hybrid working opportunities: Please speak to the recruiting manager regarding flexible opportunities as these differ between roles.
About Us
Luminate Education Group is a collective of education providers based in Yorkshire with one clear purpose: to make a positive difference to people's lives through genuinely transformative education and training. We offer a wide range of job vacancies across our business support functions - Finance, Human Resources, ITSS, Marketing, Communications, Executive Support, Estates and Food Services. Our large size and diverse range of member organisations means there are always exciting opportunities to progress. As an education provider, we are committed to lifelong learning and investing in our workforce, and you'll have access to a broad variety of training and professional development designed to help you continually develop and grow.
Join us on the journey to being the best that we can collectively be for our students, apprentices, staff and our stakeholders.
Luminate Education Group consists of: Harrogate College (HC), Keighley College (KC), Leeds City College (LCC), Leeds Conservatoire (LC), University Centre Leeds, Leeds Sixth Form College and Yorkshire Centre for Training & Development.
SAFEGUARDING
At Luminate Education Group we are committed to the safeguarding and welfare of all our students including children, young people, and vulnerable adults. We expect all our staff and volunteers to share this commitment. We follow the Safer Recruitment requirements and best practice as set out within Keeping Children Safe in Education statutory guidance. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.
EQUALITY, DIVERSITY AND INCLUSION
We recognise, value and champion diversity & inclusion. As we engage with a diverse student population we want to ensure we reflect that in our staff population too. For us, diversity is about building happy teams, full of people that want to learn and be inspired by each other, by our different experiences and backgrounds. It is important to us that both staff and students achieve their full potential. Diversity is important to us, but inclusion is equally, if not more important. It's not just about having the representation but also providing the people we recruit with opportunities and valuing everyone's contributions and perspectives.
RECRUITMENT AGENCIES
We kindly request that recruitment agencies do not forward any unsolicited CVs in relation to any of our advertised roles or speculatively. If we require support with any of our vacancies we will get in touch with agencies directly. We do not recognise submissions of unsolicited or speculative CV applications from recruitment agencies. We shall not be liable for any fee/commission in the event we employ a candidate that may have been submitted as an unsolicited/speculative application from an uninstructed recruitment agency.
Apprentice Digital Innovation (Level 3), Leeds in New Town employer: Luminate Education Group
Luminate Education Group is an exceptional employer, dedicated to fostering a supportive and inclusive work environment in Leeds. With a strong emphasis on employee growth through comprehensive training and development opportunities, as well as generous benefits like extensive annual leave and flexible working arrangements, we prioritise the well-being of our staff. Join us in making a meaningful impact on the lives of learners while being part of a compassionate team that values relationships and collaboration.
