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- Tasks: Support students in achieving their goals and create an inclusive learning environment.
- Company: Leeds City College, a leading further education institution.
- Benefits: Generous annual leave, pension schemes, CPD opportunities, and employee wellbeing initiatives.
- Why this job: Make a real difference in students' lives while developing your skills.
- Qualifications: Experience with young people and strong communication skills required.
- Other info: Flexible working options and excellent career progression opportunities.
The predicted salary is between 25556 - 26200 £ per year.
Leeds City College are recruiting for a Student Relations Officer based at the Printworks Campus. This varied role supports students across all six Schools to meet attendance targets, achieve academic goals and progress into further study, apprenticeships or careers, while helping to deliver engaging enrichment activities that build skills and broaden opportunities.
The role requires a flexible, student-focused approach, helping to create a positive, challenging and inclusive student experience. Duties include welcoming students and visitors, upholding high standards of behaviour, and acting as a key point of contact for students, parents/carers and colleagues.
You’ll provide pastoral support through 1:1 work, small groups and larger group sessions, contributing to key campaigns and initiatives across the campus.
Part-time or reduced year may also be considered (salary advertised will be pro rata). Please state your available hours and days on your application form within the supporting statement.
- Previous experience of working with young people or students in a pastoral, support or customer-facing role.
- Experience of managing challenging behaviour using a restorative approach, with a strong commitment to creating a positive, student-focused and supportive learning environment.
- Has excellent communication skills and can quickly analyse and resolve issues, using sound judgement, negotiation and de-escalation skills when required.
- Can work flexibly and collaboratively as part of a busy, diverse, results-focused team, and is motivated by achieving challenging targets.
- Is able to contribute to monitoring, reporting and data-driven tasks to support student progress and outcomes.
Benefits
- Annual leave: Curriculum and Management: 44 days plus bank holidays; Curriculum support and business support: 39 days plus bank holidays.
- Pension schemes with generous employer contributions: Teachers’ Pension Scheme, Local Government Pension Scheme, People’s Pension Scheme.
- CPD opportunities: Annual staff conference plus 2 additional staff development days. Qualifications including PGCE, Apprenticeships, Leadership and Management courses.
- Employee wellbeing initiatives: Family Friendly Policies, discounted onsite spa (Printworks) and gym (Park Lane).
- Travel and commuting: Discounted travel available through Metro card, Northern Rail, First Bus, Arriva Bus and Cycle to work schemes.
- Flexible and hybrid working opportunities: Please speak to the recruiting manager regarding flexible opportunities as these differ between roles.
Leeds City College is one of the largest further education institutions in the country and is one of the biggest providers of apprenticeships regionally. We provide a vibrant and diverse learning environment, delivering excellent and innovative education which is supportive, inspiring and life changing. Leeds City College’s values put students first and are at the heart of everything the college does. We are committed to lifelong learning and investing in our staff. You’ll have access to a broad variety of training and professional development designed to help you continually develop and grow. We offer a wide range of job vacancies, and our large size means there are always exciting opportunities to progress. Join us on the journey to being the best that we can collectively be for our students, apprentices, staff and our stakeholders.
SAFEGUARDING
At Luminate Education Group we are committed to the safeguarding and welfare of all our students. We expect all our staff and volunteers to share this commitment. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.
EQUALITY, DIVERSITY AND INCLUSION
Our commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Group’s values. We are dedicated to fostering a workplace that embraces equality, diversity and inclusion in all its forms, where every candidate is treated with fairness, respect, and equity. Our recruitment processes are designed to ensure equal opportunities, remove bias, and promote a diverse talent pool.
RECRUITMENT AGENCIES
We do not accept unsolicited CV’s and applications from agencies and will not be liable for any fee in connection with a candidate that has been submitted speculatively through any agency that has not been expressly instructed for a particular vacancy as part of our Preferred Supplier List.
Student Relations Officer in Leeds employer: Luminate Education Group
Contact Detail:
Luminate Education Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Student Relations Officer in Leeds
✨Tip Number 1
Get to know the college culture! Before your interview, do a bit of research on Leeds City College. Understand their values and how they support students. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Student Relations Officer, you'll need to communicate effectively with students, parents, and colleagues. Try role-playing common scenarios with a friend or family member to boost your confidence and refine your approach.
✨Tip Number 3
Show off your problem-solving skills! Think of examples from your past experiences where you've successfully managed challenging situations. Be ready to share these stories during your interview to demonstrate your ability to handle the diverse needs of students.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that can set you apart from other candidates and shows your enthusiasm for the role.
We think you need these skills to ace Student Relations Officer in Leeds
Some tips for your application 🫡
Show Your Passion for Students: When writing your application, let your enthusiasm for supporting students shine through. We want to see how you can contribute to creating a positive and inclusive environment for them.
Tailor Your Experience: Make sure to highlight any relevant experience you have working with young people or in customer-facing roles. We love seeing how your past experiences align with the responsibilities of the Student Relations Officer role.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to understand and directly related to the job description.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Luminate Education Group
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Student Relations Officer. Familiarise yourself with the key duties mentioned in the job description, such as providing pastoral support and managing challenging behaviour. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Communication Skills
As this role requires excellent communication skills, prepare examples of how you've effectively communicated with students, parents, or colleagues in the past. Think about situations where you had to resolve issues or de-escalate conflicts, and be ready to discuss these experiences during the interview.
✨Emphasise Your Flexibility and Teamwork
The job calls for a flexible, collaborative approach. Be prepared to share instances where you've worked as part of a diverse team or adapted to changing circumstances. Highlight your ability to contribute positively to a busy environment while achieving targets.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the college's approach to student support, their initiatives for inclusion, or professional development opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
