At a Glance
- Tasks: Be the friendly face of our campus, welcoming students and visitors with excellent customer service.
- Company: Leeds City College, a supportive environment for adult learners in counselling.
- Benefits: Part-time role with competitive pay and a chance to make a difference.
- Other info: Great opportunity for personal growth and experience in a professional setting.
- Why this job: Join a close-knit team and help create a positive learning atmosphere.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 26550 - 32450 £ per year.
Leeds City College is looking for a welcoming, professional and organised Front of House Customer Experience Assistant to join our dedicated Rothwell Campus, home to our adult counselling provision.
This is a key customer-facing role where you will be the first point of contact for students, visitors and staff, creating a positive and supportive environment from the moment they arrive.
Rothwell Campus is a specialist adult learning centre, delivering counselling programmes to students who are developing the knowledge, skills and professional behaviours required for careers within the counselling profession or for progression to higher-level study.
Our learners come from a wide range of backgrounds and are united by a commitment to personal and professional growth.
Working as part of a close-knit team, you will manage reception, provide excellent customer service and carry out a range of administrative duties to support the smooth day-to-day running of the campus.
You will play an important role in ensuring every visitor has a welcoming experience while contributing to an inclusive environment where adult learners can thrive as they prepare for careers or further study in counselling.
Actual salary is £11,814.09 per annum for 18 hours over 40 weeks.
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Customer Experience Assistant - Front of House (Part Time) in Leeds employer: Luminate Education Group
Luminate Education Group is an exceptional employer, dedicated to fostering a supportive and inclusive work environment in Leeds. With a strong emphasis on employee growth through comprehensive training and development opportunities, including CPD initiatives and flexible working arrangements, we empower our staff to make a meaningful impact in the lives of learners. Our commitment to wellbeing, alongside generous annual leave and pension schemes, ensures that our team feels valued and motivated to contribute to our transformative educational mission.
