At a Glance
- Tasks: Be the friendly face of our campus, welcoming students and visitors with excellent customer service.
- Company: Leeds City College, a supportive environment for adult learners in counselling.
- Benefits: Part-time role with competitive pay and a chance to make a difference.
- Other info: Great opportunity for personal growth and experience in a professional setting.
- Why this job: Join a close-knit team and help create a positive learning atmosphere.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 26550 - 32450 £ per year.
Leeds City College is looking for a welcoming, professional and organised Front of House Customer Experience Assistant to join our dedicated Rothwell Campus, home to our adult counselling provision.
This is a key customer-facing role where you will be the first point of contact for students, visitors and staff, creating a positive and supportive environment from the moment they arrive.
Rothwell Campus is a specialist adult learning centre, delivering counselling programmes to students who are developing the knowledge, skills and professional behaviours required for careers within the counselling profession or for progression to higher-level study.
Our learners come from a wide range of backgrounds and are united by a commitment to personal and professional growth.
Working as part of a close-knit team, you will manage reception, provide excellent customer service and carry out a range of administrative duties to support the smooth day-to-day running of the campus.
You will play an important role in ensuring every visitor has a welcoming experience while contributing to an inclusive environment where adult learners can thrive as they prepare for careers or further study in counselling.
Actual salary is £11,814.09 per annum for 18 hours over 40 weeks.
#J-18808-Ljbffr
Customer Experience Assistant - Front of House (Part Time) in Leeds employer: Luminate Education Group
Luminate Education Group is an exceptional employer, offering a dynamic and supportive work culture that prioritises student wellbeing and safety. With a strong commitment to employee growth, we provide ongoing professional development opportunities and a collaborative environment in Leeds, where you can make a meaningful impact on students' lives while working alongside dedicated professionals.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Experience Assistant - Front of House (Part Time) in Leeds
✨Tap into Local Networks
Get yourself out there and find local education fairs or community events related to adult continuing education. These are golden opportunities to meet potential employers, showcase your passion, and even score some part-time roles directly in your area.
✨Engage with Adult Learning Communities
Join online groups and forums dedicated to adult education, like those on Facebook or LinkedIn. Get involved in discussions, share your insights, and connect with industry professionals. You never know when a part-time opportunity might pop up in these spaces!
✨Volunteer for Local Educational Initiatives
Look for local organisations that offer educational programmes for adults and see if they need volunteers. This can not only strengthen your CV but also expand your network. You might just catch the eye of someone looking to fill a part-time position within their team.
✨Check Out Our Website for Openings
Keep an eye on our website for part-time job listings at Luminate Education Group. Applying directly through us not only gets your application in front of the right eyes but also shows you're keen to be part of our team in the adult education space.
We think you need these skills to ace Customer Experience Assistant - Front of House (Part Time) in Leeds
Some tips for your application 🫡
Highlight Relevant Experience:When you're applying for a role in adult continuing education, make sure to showcase any experience you've had with teaching or mentoring adults. If you’ve run workshops, developed learning materials, or facilitated training sessions, put those front and centre – it shows us that you understand the unique needs of adult learners.
Focus on Your Educational Philosophy:For a part-time role, it's key to convey your educational philosophy in your application. We want to see how you motivate and inspire learners, so share your thoughts on how to create an engaging learning environment for adults. This personal touch can really set you apart!
Tailor Your CV for the Role:Get specific with your CV! Emphasise certifications related to adult education or teaching if you have them. If you've taken courses on adult learning theories or instructional design, mention those too. It's all about showing us you're equipped to elevate adult learners' experiences.
Flexibility and Availability:Since this is a part-time gig, make sure to highlight your availability in your cover letter. We want to know when you can start and how many hours you can commit. If you have experience designing curricula or schedules that fit into busy adults’ lives, let us know how you can adapt your approach!
How to prepare for a job interview at Luminate Education Group
✨Show Off Your Teaching Vibe
In adult continuing education, it's all about connecting with learners. Highlight your experience in engaging students, especially adults, and share any creative methods you've used. We want to see how you make learning enjoyable and relevant.
✨Know Your Adult Learners
Spend some time thinking about the specific needs of adult learners in your field. Be ready to discuss how you tailor your teaching methods to accommodate different backgrounds and learning styles. This will show Luminate Education Group that you're well-versed in the unique dynamics of adult education.
✨Prepare for a Part-Time Mindset
As this is a part-time position, it's crucial to demonstrate your understanding of balancing multiple commitments. Come with examples of how you've managed your time effectively in previous roles, showing that you're ready to hit the ground running while keeping things flexible.
✨Bring Evidence of Your Impact
If you've got testimonials, portfolios, or any data showing that your teaching has improved learners' skills or confidence, bring them along to share. We want to help you showcase your impact effectively and demonstrate how you can bring value to Luminate Education Group’s adult education programmes.
