Employer Support and Recruitment Apprentice (Level 3)

• A varied role which will change day to day, it will include Business Administration, Employer Engagement and Learner Recruitment Support responsibilities.
• Attend a range of external meetings and events representing Luminate Education Group which will vary in terms of audience. This could be business networking events, school assemblies, careers fairs or celebratory evenings to name a few.
• Respond to inbound leads/ enquires and provide customer service support to existing employer partners. Enquiries will come through a range of channels (telephone, website, marketing campaigns and referrals).
• Robust knowledge and understanding of the colleges offering, including Apprenticeships, T Levels, Commercial Training and Work Placements.
• Support with the preparation of proposals detailing the training solutions the college is able to provide.
• Ensure the databases/systems are up to date.
  English and Maths at Level 2 / GCSE at grade C / 4 or equivalent.
• IT skills, with a strong working knowledge of Microsoft Office applications, particularly Word, Excel and Outlook.
• Track record of maintaining excellent customer service standards while managing competing priorities in a fast-paced environment.
• Ability to communicate clearly and appropriately with diverse audiences, including learners, internal teams, and external organisations/providers.
• Excellent written and verbal communication skills, with the ability to convey information clearly, accurately, and appropriately to a range of audiences.
  Luminate Education Group is one of the largest and most diverse further education providers in the UK, offering a wide range of high‑quality vocational courses and apprenticeships to help individuals develop their skills and advance their careers.
• The Apprenticeship Team is a dedicated group within the college, focused on supporting both employers and apprentices throughout the apprenticeship journey. They provide expert advice, guidance, and training opportunities across various sectors to ensure the development of a highly skilled workforce. This role will be based at Keighley College campus, but will require you to visit our Leeds Campuses too.

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