At a Glance
- Tasks: Be the first point of contact for potential students and guide them through the admissions process.
- Company: Join Leeds City College, a vibrant and diverse learning environment.
- Benefits: Enjoy competitive pay, generous leave, and professional development opportunities.
- Other info: Flexible working hours and opportunities for career progression await you.
- Why this job: Make a real impact on students' journeys and help them achieve their aspirations.
- Qualifications: Relevant qualifications in customer service and admissions experience are essential.
The predicted salary is between 9911 - 10161 € per year.
This is a fixed-term role until July 2027, based on 14 hours per week. You must be available to work on Thursday & Friday. Leeds City College are looking for a Student Recruitment and Admissions Officer to provide an excellent potential student experience in terms of an efficient and streamlined process for all stages of recruitment with a strong focus on the conversion of inquiries to enrolment. We are a friendly, enthusiastic team with a passion for working with a diverse group of people to deliver an outstanding student experience to our students, visitors and stakeholders. We take pride in guiding our students on their journey to achieve their aspirations.
Please note while the position is based on 14 hours per week, there may be an opportunity to work up to 16 hours per week if you would prefer this. Actual salary for 14 hours commencing at £9,911 with progression to £10,161 per annum. Please apply as soon as possible as the role may close before the advertised closing date.
What You Will Do- Be the first point of contact for potential students, including application and course inquiries.
- Offer Matrix standard of advice and guidance to potential students.
- Attend external events across the region – including evenings and weekends.
- Support the interview events providing an excellent experience for potential students, parents, and external stakeholders.
- Deal with all applications efficiently and in a timely manner to meet our Service Level Agreements.
- Process applications ensuring all offers have been made to potential students.
- Relevant I.A.G Qualification at level 2 or above.
- Relevant customer service qualification or training; literacy and numeracy qualification at level 2 or above.
- A professional understanding of admissions including experience of working effectively in an admission role.
- Ability to build and maintain strong internal and external working relationships and work in a confidential manner.
- Experience of working in a busy high-volume customer focused environment.
- Good knowledge of student database systems or CRM systems.
- Good knowledge of systems processes and regulations relevant to admissions.
Leeds City College is one of the largest further education institutions in the country and is one of the biggest providers of apprenticeships regionally. We provide a vibrant and diverse learning environment, delivering excellent and innovative education which is supportive, inspiring and life changing. Leeds City College’s values put students first and are at the heart of everything the college does. We are committed to lifelong learning and investing in our staff. You’ll have access to a broad variety of training and professional development designed to help you continually develop and grow. We offer a wide range of job vacancies, and our large size means there are always exciting opportunities to progress. Join us on the journey to being the best that we can collectively be for our students, apprentices, staff and our stakeholders.
At Luminate Education Group we are committed to the safeguarding and welfare of all our students. We expect all our staff and volunteers to share this commitment. All successful applicants will be required to complete mandatory pre-employment checks which include an enhanced DBS check, online checks and must have two satisfactory references. Please be aware that it is a criminal offence to apply for this post if you are barred from engaging in regulated activity in connection to children.
EQUALITY, DIVERSITY AND INCLUSIONOur commitment to Equality, Diversity and Inclusion (EDI) in recruitment is key to our Group’s values. We are dedicated to fostering a workplace that embraces equality, diversity and inclusion in all its forms, where every candidate is treated with fairness, respect, and equity. Our recruitment processes are designed to ensure equal opportunities, remove bias, and promote a diverse talent pool.
RECRUITMENT AGENCIESWe do not accept unsolicited CV’s and applications from agencies and will not be liable for any fee in connection with a candidate that has been submitted speculatively through any agency that has not been expressly instructed for a particular vacancy as part of our Preferred Supplier List.
Student Recruitment and Admissions Officer (Part Time) in Leeds employer: Luminate Education Group / Business Support
Leeds City College is an exceptional employer, offering a vibrant and diverse work environment that prioritises employee growth and wellbeing. With generous annual leave, comprehensive pension schemes, and a commitment to professional development through CPD opportunities, staff are supported in their career journeys. The college fosters a collaborative culture where employees can thrive while making a meaningful impact on students' lives in the heart of Leeds.
Contact Detail:
Luminate Education Group / Business Support Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Student Recruitment and Admissions Officer (Part Time) in Leeds
✨Tip Number 1
Get to know the college! Research Leeds City College and its values. When you understand what makes us tick, you can tailor your approach during interviews and conversations, showing that you're genuinely interested in being part of our team.
✨Tip Number 2
Network like a pro! Attend events and engage with potential colleagues or stakeholders. Building relationships can give you an edge and might even lead to insider tips about the role or the recruitment process.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills and experiences align with the role of Student Recruitment and Admissions Officer. A confident and clear presentation of yourself can make a lasting impression.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re proactive and keen on joining our fantastic team at Leeds City College.
We think you need these skills to ace Student Recruitment and Admissions Officer (Part Time) in Leeds
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Student Recruitment and Admissions Officer. We want to see how you can contribute to our mission of providing an outstanding student experience!
Show Your Passion:Let your enthusiasm for working with students shine through in your application. We love candidates who are genuinely excited about helping others achieve their aspirations, so don’t hold back on sharing your passion for education!
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and experiences without wading through unnecessary fluff.
Apply Early!:Don’t wait until the last minute to submit your application. We encourage you to apply as soon as possible since the role may close before the advertised date. Head over to our website and get your application in!
How to prepare for a job interview at Luminate Education Group / Business Support
✨Know Your Stuff
Make sure you understand the role of a Student Recruitment and Admissions Officer inside out. Familiarise yourself with the college's values, mission, and the specific responsibilities listed in the job description. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role involves interacting with potential students and stakeholders, be ready to share examples of your customer service experience. Think of situations where you've successfully handled inquiries or resolved issues, as this will demonstrate your ability to provide excellent support and guidance.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you'd handle real-life situations in the role. For instance, think about how you would manage a high volume of applications or deal with a difficult inquiry. Practising these scenarios can help you articulate your thought process and problem-solving skills during the interview.
✨Ask Thoughtful Questions
At the end of the interview, you'll likely have the chance to ask questions. Use this opportunity to inquire about the team culture, professional development opportunities, or how success is measured in the role. This not only shows your interest but also helps you determine if the college is the right fit for you.