At a Glance
- Tasks: Serve delicious coffee and baked goods while creating a welcoming atmosphere for customers.
- Company: Join Luminary Bakery, a vibrant café with a focus on community and quality.
- Benefits: Enjoy free coffee, discounts on food, and opportunities for training and development.
- Other info: Flexible hours with both part-time and full-time options available.
- Why this job: Be part of a friendly team and make a real impact on customer experiences.
- Qualifications: Experience in hospitality and a passion for great customer service.
The predicted salary is between 26000 - 28000 £ per year.
Please note: this is a rolling vacancy, and due to the volume of applications we receive, only successful applicants will be contacted. We will contact you as and when there is a vacancy.
Based in: Luminary Bakery 71-73 Allen Road, Stoke Newington, London, N16 8RY
Reports to: Café Manager
Hours: Part Time / Full Time
Salary: £13.00 per hour
Job Purpose: To provide excellent customer service across the week through delivering high quality coffee and delicious in-house made baked goods.
KEY JOB RESPONSIBILITIESCAFÉ TEAM MEMBER ROLE SPECIFICATION:
- Willing to develop to Barista level
- Food preparation
- Consistently providing a high quality of service and products for all customers by closely following café recipes and procedures
Customer Service & Experience
- Be the friendly face of our café—always greet customers with a smile.
- Welcome and connect with every customer, creating a warm and inviting atmosphere.
- Provide excellent customer service by being approachable, attentive, and helpful.
- Maintain a calm and positive attitude, even during busy periods.
- Assist customers with their choices by sharing knowledge of food and drinks.
- Respond to customer needs, including explaining any service delays.
- Go the extra mile to exceed customer expectations.
Food & Beverage Preparation
- Assist in preparing a variety of food, snacks, and drinks to high-quality standards.
- Ensure food presentation is attractive and meets our quality expectations.
- Maintain high standards of cleanliness and hygiene in all food preparation and service areas.
- Strictly follow health, safety, and food hygiene regulations.
Café Operations & Efficiency
- Keep service counters well-stocked, clean, and organized.
- Ensure the café floor, service area, and stockroom are always tidy and efficient.
- Follow café policies for merchandising, ordering, restocking, rotating, and storing products.
- Assist with general cleaning duties in all areas of operation.
- Work efficiently as part of a team to maintain smooth service, especially during peak hours.
- Be willing to undertake back‑of‑house tasks at the request of the Café Manager.
Sales & Stock Handling
- Accurately process transactions when required.
- Assist with restocking café supplies and maintaining inventory levels.
- Actively engage with customers to promote sales and new menu items.
Opening, Closing & Safety Procedures
- Learn and confidently perform opening and closing duties.
- Adhere to all health and safety procedures, both when supervised and when working independently in the Café Manager’s absence.
- Ensure compliance with risk assessments and hygiene protocols.
NECESSARY
- At least 1 year's serving experience in a cafe or restaurant
- Strong hospitality and customer service skills
- Ability to handle multiple tasks in a fast‑paced environment
- Positive attitude and proactive approach in the workplace
- Committed to delivering great customer experience
- Willingness to switch between roles including food prep, cleaning, till service, and drinks
- Open to work weekends and be flexible with changing schedules
- Strong teamwork and communication skills
- Ability to maintain a professional attitude and uphold high standards
- Desire to contribute to the café’s growth and success
DESIRABLE
- Level 2 Food and Hygiene Safety Certificate
- Free barista coffee while on shift
- 50% discount off all on site food & drink while on shift
- 20% discount off online purchases @ www.luminarybakery.com
- Opportunities for training and professional development
Café Team Member - Barista Path, Free Coffee & Training employer: Luminary Bakery
At Luminary Bakery, we pride ourselves on being an exceptional employer, offering a vibrant work culture where every Café Team Member is valued and encouraged to grow. Located in the heart of Stoke Newington, our café provides not only free barista coffee and generous discounts but also opportunities for training and professional development, ensuring that you can thrive in your role while delivering outstanding customer service in a warm and inviting atmosphere.
StudySmarter Expert Advice🤫
We think this is how you could land Café Team Member - Barista Path, Free Coffee & Training
✨Tip Number 1
Get to know the café! Before applying, pop in for a coffee and chat with the team. This shows your genuine interest and helps you understand their vibe, which is super important for a role like this.
✨Tip Number 2
When you get an interview, be ready to showcase your customer service skills. Think of examples where you've gone above and beyond for customers—this is what they want to hear!
✨Tip Number 3
Show off your teamwork spirit! Share stories about how you've worked well with others in busy environments. They’re looking for someone who can keep the café running smoothly during peak hours.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Luminary Bakery.
We think you need these skills to ace Café Team Member - Barista Path, Free Coffee & Training
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for coffee and customer service. A friendly tone can make a big difference!
Tailor Your Experience:Make sure to highlight any relevant experience you have in cafes or restaurants. We love seeing how your past roles have prepared you for this position, so connect the dots for us and show why you're the perfect fit!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you a great candidate for our café team!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Luminary Bakery
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Understand different types of coffee, brewing methods, and what makes a great cup. This will show your passion for the role and help you connect with the café's ethos.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went the extra mile for a customer. This will demonstrate your ability to create a warm and inviting atmosphere.
✨Be Ready for Teamwork Questions
Since this role involves working closely with others, be prepared to discuss your teamwork experiences. Share specific instances where you collaborated effectively with colleagues, especially in busy environments, to maintain smooth service.
✨Emphasise Your Flexibility
Highlight your willingness to switch between roles and adapt to changing schedules. Mention any previous experience where you had to juggle multiple tasks or work during peak hours, as this is crucial for success in a café setting.
