At a Glance
- Tasks: Design and configure complex product catalogs and pricing models using ServiceNow CPQ.
- Company: Join a leading telecom consultancy with a focus on innovation.
- Benefits: Competitive salary, hybrid work model, and opportunities for travel across Europe.
- Other info: Collaborative environment with excellent career growth opportunities.
- Why this job: Make an impact on large-scale transformations in the telecom industry.
- Qualifications: 10 years of IT experience with strong ServiceNow CPQ skills.
The predicted salary is between 63000 - 77000 £ per year.
Employment Type
- Full-Time
- Travel: Essential to the UK and other client locations acoss Europe
Experience: 9-10
Years
Employment Type
- Full-Time
- Travel: Essential to the UK and other client locations acoss Europe
Experience: 9-10
Years
About the Role
We are looking for an experienced Service Now CPQ/Logik.
AI Architect/ Consultant to join our London-based client's team..
This is an exciting with strong Telecom experience for an opportunity to work on Lead-to-Cash (L2C) transformations, helping telcos automate complex product configuration, pricing, and quoting processes using the Logik.
AI platform, now part of Service Now.
Key Responsibilities
- Design and configure complex product catalogs, bundles, attributes, and dependency rules within Service Now CPQ.
- Develop dynamic pricing models including volume discounts, promotional pricing, cost books, and multi-currency support.
- Configure guided selling, quote generation, approval workflows, and order automation.
- Build integrations using REST/SOAP APIs and Integration Hub with CRM, ERP, billing, and third-party systems.
- Develop and customize workflows using Flow Designer and Java Script scripting.
- Collaborate with business stakeholders to translate Quote-to-Cash requirements into scalable solutions.
- Participate in Agile ceremonies including sprint planning, backlog grooming, code reviews, and retrospectives.
- Perform unit testing, integration testing, UAT support, and production issue resolution.
- Create technical documentation and support deployment activities.
- Required Skills
- Circa 10 years of overall IT experience.
- Experience with telecom operations and business environments in leading telcos
- 3+ years of hands-on experience with Service Now CPQ/Logik. AI Quote-to-Cash implementations.
- Strong knowledge of Logik. AI/Service Now Platform, CPQ, Flow Designer, Integration Hub, Java Script, Glide API, HTML/CSS.
- Experience integrating Service Now with Salesforce, Dynamics 365, SAP, Oracle, or other enterprise systems.
- Knowledge of REST APIs, SOAP Web Services, JSON, and XML.
- Understanding of Sales & Order Management (SOMT), Telecom Service Management (TSM) and Lead-to-Cash (L2C) processes.
- Experience working in Agile/Scrum environments.
- Excellent communication and stakeholder management skills.
- Preferred Skills
- Knowledge of Product Catalogue, Service Catalogue, Order Management, or CSM modules.
- Experience with Product Modeling and Pricing Rules.
- Familiarity with CI/CD and Service Now development best practices.
- Preferred Certifications
- TM Forum credentials will be valued
- Service Now Certified System Administrator (CSA)
- Service Now Certified Application Developer (CAD)
- Service Now Implementation Specialist (Preferred)
- Salesforce CPQ Certification (Good to have)
Why Join?
- Work with leading telecom operators and enterprise clients across the UK.
- Opportunity to contribute to large-scale Service Now transformation programs.
- Collaborative and innovative work environment.
- Career growth with cutting-edge Service Now technologies.
- #J-18808-Ljbffr
ServiceNow CPQ/Logik.AI Architect / Consultant in London employer: Luminant Works Global
Join a dynamic team that values innovation and collaboration, where you will have the opportunity to work with leading telecom operators and contribute to large-scale ServiceNow transformation programs. Our hybrid work model allows for flexibility while regular travel to the UK and other European client locations enriches your professional experience. With a strong focus on career growth and access to cutting-edge technologies, this role offers a meaningful and rewarding employment journey in a supportive work culture.
