At a Glance
- Tasks: Support customers in using Luminance's AI technology and manage live projects.
- Company: Join Luminance, a leader in Legal-Grade™ AI, backed by top VCs.
- Benefits: Gain valuable experience, work with industry leaders, and develop your skills.
- Other info: Dynamic role with opportunities for growth and collaboration with senior teams.
- Why this job: Be part of a revolutionary team transforming the legal profession globally.
- Qualifications: Degree in a scientific or analytical field and strong communication skills.
The predicted salary is between 25000 - 32000 € per year.
This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World' and Inc. 5000's ‘Fastest Growing Companies in America', Luminance is disrupting the legal profession around the globe.
Luminance is looking to hire into its team of Product Specialists: this team provides expertise to prospective customers and customers alike, ensuring they experience a seamless execution of Luminance's technology within their own environment. This is an entry-level role that presents the opportunity to work with senior teams at a wide range of companies - from multinational law firms and manufacturing companies to global retailers and pharmaceutical giants. This role is all about cultivating relationships and getting to the heart of what our customers are looking for in our technology.
The ideal candidate will be outgoing and have a natural ability to build a rapport with customers, maintaining excellence in every interaction. Once trained, a Product Specialist will have an in-depth knowledge of the product and how it can be of benefit to lawyers. They will work closely with prospective customers during their Proof of Value (or trial) period, providing expert advice on their live projects or cases. Working alongside Account Executives, Product Specialists will help to convert prospects into customers. For existing customers, Product Specialists will assist Support and Technical Specialists to ensure a customer has a successful experience of the technology and help them to make the most of their AI technology investment.
Responsibilities- Work with Account Executives to deliver successful Proof of Values and manage live projects from planning stages to final review.
- Act as an expert of Luminance's technology and products, supporting the sales team in converting these prospects.
- Understand the individual use cases, review requirements and needs of each prospect during the Proof of Value.
- Be a trusted adviser and authority on the product to the prospect during the Proof of Value.
- Product Specialists will work with Luminance Support and Technical operations teams to co-ordinate and resolve technical issues for customers.
- Design custom workflows and solutions for live cases.
- Bachelor's or Master's Degree in a scientific or analytical discipline, with a 2:1 or above (UK) or GPA of 3.5 or above (US).
- Excellent interpersonal and communication skills, both verbal and written.
- Articulate, charismatic and confident in a customer-facing role, with ability to present to individuals with varying degrees of knowledge.
- Highly detail-oriented with a problem-solving attitude.
- Ability to work in an innovative and fast-paced environment whilst delivering to deadlines.
- Organised with excellent time management skills with an ability to prioritise effectively.
Product Specialist Associate employer: Luminance
Luminance is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration in the rapidly evolving field of AI technology. As a Product Specialist Associate, you will benefit from extensive training and mentorship, enabling you to grow your expertise while working alongside industry leaders. With a commitment to employee development and a supportive environment, Luminance empowers its team members to thrive and make a meaningful impact in the legal profession.
StudySmarter Expert Advice🤫
We think this is how you could land Product Specialist Associate
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Luminance. Building relationships can give you insider info and might just land you an interview.
✨Tip Number 2
Prepare for those interviews! Research Luminance's products and think about how your skills can help them shine. Be ready to discuss how you can support their customers and enhance their experience with the technology.
✨Tip Number 3
Show off your personality! As a Product Specialist, you'll need to build rapport with customers. During interviews, let your charisma and communication skills shine through – it’s all about making connections!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand.
We think you need these skills to ace Product Specialist Associate
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Product Specialist Associate role. Highlight any relevant experience or skills that match the job description, especially your interpersonal and communication skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your passion for technology and how you can build relationships with customers. Be sure to mention why you're excited about Luminance and how you can contribute to our mission.
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in the past. We love candidates who can think on their feet and come up with innovative solutions, so don’t hold back on sharing your experiences!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our awesome team at Luminance!
How to prepare for a job interview at Luminance
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of Luminance's technology and how it benefits users. Familiarise yourself with the features and potential use cases, so you can confidently discuss how you would support customers during their Proof of Value.
✨Show Off Your People Skills
As a Product Specialist Associate, building rapport with customers is key. Prepare examples from your past experiences where you've successfully engaged with others, whether in a work or social setting. This will demonstrate your outgoing nature and ability to connect with clients.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving skills. Think of specific situations where you've tackled challenges effectively. Highlight your analytical mindset and detail-oriented approach, as these are crucial for managing live projects and custom workflows.
✨Practice Your Presentation Skills
Since you'll be presenting to individuals with varying levels of knowledge, practice explaining complex concepts in simple terms. You might even want to do a mock presentation to a friend or family member to get comfortable with articulating your thoughts clearly and confidently.
