Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, manage projects, and provide expert advice on AI technology.
- Company: Join Luminance, a leading UK AI company recognized for innovation in the legal sector.
- Benefits: Gain experience with top companies and work in a dynamic, fast-paced environment.
- Why this job: Build relationships, enhance your skills, and contribute to groundbreaking AI solutions.
- Qualifications: Bachelor’s or Master’s in a scientific field with strong communication skills required.
- Other info: Ideal for outgoing individuals eager to make an impact in tech.
The predicted salary is between 36000 - 60000 £ per year.
This is a fantastic opportunity to join market-leading UK AI company, Luminance. Named in Tech Nation’s prestigious Future Fifty list and the recipient of two Queen’s Awards, Luminance is the world’s most advanced AI technology which is disrupting the legal profession. Luminance is looking to hire into its team of Product Specialists: this team provide expertise to prospective customers and customers alike, ensuring they experience a seamless execution of Luminance’s technology within their own environment.
The Product Specialist role presents the opportunity to work with senior teams at a wide range of companies – from multinational law firms and manufacturing companies to global retailers and pharmaceutical giants. This role is all about cultivating relationships and getting to the heart of what our customers are looking for in our technology. The ideal candidate will be outgoing and have a natural ability to build a rapport with customers, maintaining excellence in every interaction.
Once trained, a Product Specialist will have an in-depth knowledge of the product and how it can be of benefit to lawyers. They will work closely with prospective customers during their Proof of Value (or trial) period, providing expert advice on their live projects or cases. Working alongside Account Executives, Product Specialists will help to convert prospects into customers. For existing customers, Product Specialists will assist Support and Technical Specialists to ensure a customer has a successful experience of the technology and help them to make the most of their AI technology investment.
To apply, please send your CV and covering letter to
Responsibilities
- Work with Account Executives to deliver successful Proof of Values and manage live projects from planning stages to final review
- Act as an expert of Luminance’s technology and products, supporting the sales team in converting these prospects
- Understand the individual use cases, review requirements and needs of each prospect during the Proof of Value
- Be a trusted adviser and authority on the product to the prospect during the Proof of Value
- Product Specialists will work with Luminance Support and Technical operations teams to co-ordinate and resolve technical issues for customers
- Design custom workflows and solutions for live cases
Requirements
- Bachelor’s or Master’s Degree in a scientific or analytical discipline, with a 2:1 or above (UK) or GPA of 3.5 or above (US)
- Excellent interpersonal and communication skills, both verbal and written
- Articulate, charismatic and confident in a customer-facing role, with ability to present to individuals with varying degrees of knowledge
- Highly-detail oriented with a problem-solving attitude
- Ability to work in an innovative and fast-paced environment whilst delivering to deadlines
- Organised with excellent time management skills with an ability to prioritise effectively
- Prior experience in eDiscovery is desirable but not essential
Product Specialist employer: Luminance
Contact Detail:
Luminance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Specialist
✨Tip Number 1
Familiarize yourself with Luminance's technology and its applications in the legal profession. Understanding how AI is transforming the industry will help you engage more effectively with potential customers and demonstrate your expertise during interactions.
✨Tip Number 2
Network with professionals in the legal and tech industries. Attend relevant events or webinars where you can meet potential colleagues or clients, as building relationships is key to succeeding in the Product Specialist role.
✨Tip Number 3
Practice your presentation skills. Since you'll be presenting to individuals with varying degrees of knowledge, being articulate and confident will help you convey complex information clearly and build trust with prospects.
✨Tip Number 4
Stay updated on trends in AI and eDiscovery. This knowledge will not only enhance your conversations with customers but also position you as a trusted adviser who understands their needs and challenges.
We think you need these skills to ace Product Specialist
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Product Specialist position at Luminance. Understand the key responsibilities and requirements, and think about how your skills and experiences align with them.
Craft a Tailored Cover Letter: Write a cover letter that specifically addresses how your background and skills make you a great fit for the Product Specialist role. Highlight your interpersonal skills and any relevant experience in customer-facing roles.
Highlight Relevant Experience: In your CV, emphasize any previous roles or projects where you demonstrated problem-solving abilities, attention to detail, and experience in fast-paced environments. If you have any experience in eDiscovery, be sure to mention it.
Showcase Communication Skills: Since excellent communication is crucial for this role, ensure that both your CV and cover letter reflect your ability to articulate ideas clearly and effectively. Use concise language and professional formatting to make a strong impression.
How to prepare for a job interview at Luminance
✨Show Your Passion for AI
Make sure to express your enthusiasm for AI technology and its impact on the legal profession. Share any relevant experiences or projects that demonstrate your interest in this field.
✨Demonstrate Your Interpersonal Skills
Since the role requires building relationships with customers, be prepared to showcase your communication skills. Practice articulating your thoughts clearly and confidently, and think of examples where you've successfully engaged with clients.
✨Understand the Product Inside Out
Familiarize yourself with Luminance’s technology and how it benefits users. Be ready to discuss specific features and potential use cases during the interview to show that you can be an expert adviser.
✨Prepare for Problem-Solving Scenarios
Think of examples from your past experiences where you faced challenges and how you resolved them. This will demonstrate your problem-solving attitude and ability to thrive in a fast-paced environment.
