At a Glance
- Tasks: Support customers in using Luminance's AI technology and manage live projects.
- Company: Join a pioneering AI company disrupting the legal profession globally.
- Benefits: Gain valuable experience, work with senior teams, and develop your skills.
- Other info: Dynamic role with opportunities for growth in a fast-paced environment.
- Why this job: Be a trusted adviser and make a real impact in the tech world.
- Qualifications: Degree in a scientific or analytical field and strong communication skills.
The predicted salary is between 25000 - 32000 € per year.
This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the globe.
Luminance is looking to hire into its team of Product Specialists: this team provides expertise to prospective customers and customers alike, ensuring they experience a seamless execution of Luminance’s technology within their own environment. This is an entry-level role that presents the opportunity to work with senior teams at a wide range of companies – from multinational law firms and manufacturing companies to global retailers and pharmaceutical giants. This role is all about cultivating relationships and getting to the heart of what our customers are looking for in our technology. The ideal candidate will be outgoing and have a natural ability to build a rapport with customers, maintaining excellence in every interaction.
Once trained, a Product Specialist will have an in-depth knowledge of the product and how it can be of benefit to lawyers. They will work closely with prospective customers during their Proof of Value (or trial) period, providing expert advice on their live projects or cases. Working alongside Account Executives, Product Specialists will help to convert prospects into customers. For existing customers, Product Specialists will assist Support and Technical Specialists to ensure a customer has a successful experience of the technology and help them to make the most of their AI technology investment.
Responsibilities- Work with Account Executives to deliver successful Proof of Values and manage live projects from planning stages to final review
- Act as an expert of Luminance’s technology and products, supporting the sales team in converting these prospects
- Understand the individual use cases, review requirements and needs of each prospect during the Proof of Value
- Be a trusted adviser and authority on the product to the prospect during the Proof of Value
- Work with Luminance Support and Technical operations teams to co-ordinate and resolve technical issues for customers
- Design custom workflows and solutions for live cases
- Bachelor’s or Master’s Degree in a scientific or analytical discipline, with a 2:1 or above (UK) or GPA of 3.5 or above (US)
- Excellent interpersonal and communication skills, both verbal and written
- Articulate, charismatic and confident in a customer-facing role, with ability to present to individuals with varying degrees of knowledge
- Highly-detail oriented with a problem-solving attitude
- Ability to work in an innovative and fast-paced environment whilst delivering to deadlines
- Organised with excellent time management skills with an ability to prioritise effectively
Product Specialist Associate in London employer: Luminance
Luminance is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those looking to kickstart their career in the cutting-edge field of AI technology. With a strong emphasis on employee growth, Luminance offers comprehensive training and the chance to collaborate with senior teams across diverse industries, ensuring that every team member can thrive and make a meaningful impact. Located in a vibrant environment, employees benefit from a supportive atmosphere that encourages creativity and excellence in customer engagement.
StudySmarter Expert Advice🤫
We think this is how you could land Product Specialist Associate in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Luminance. Building relationships can give you insider info and might just land you an interview.
✨Tip Number 2
Practice your pitch! Be ready to explain why you're the perfect fit for the Product Specialist Associate role. Highlight your communication skills and how you can help customers understand Luminance’s tech.
✨Tip Number 3
Show off your problem-solving skills! During interviews, share examples of how you've tackled challenges in the past. This will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Luminance team.
We think you need these skills to ace Product Specialist Associate in London
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to be a bit informal and relatable. Remember, this role is all about building relationships, so show us how you connect with others.
Tailor Your Application:Make sure to tailor your application specifically for the Product Specialist Associate role. Highlight your relevant skills and experiences that align with what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured writing that gets straight to the heart of your qualifications. Avoid fluff and focus on what makes you a great fit for the role – we love a good, straightforward read!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts and you’ll be set!
How to prepare for a job interview at Luminance
✨Know Your Product Inside Out
Before the interview, make sure you have a solid understanding of Luminance’s technology and how it benefits customers. Familiarise yourself with the features and use cases, so you can confidently discuss how you would support prospective clients during their Proof of Value.
✨Show Off Your People Skills
As a Product Specialist Associate, building rapport is key. Practice your communication skills and think of examples where you've successfully interacted with customers or team members. Be ready to demonstrate your outgoing personality and ability to connect with people from various backgrounds.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your problem-solving abilities. Think of situations where you've had to troubleshoot or design solutions. Be prepared to explain your thought process and how you would approach resolving technical issues for customers.
✨Demonstrate Your Organisational Skills
Since this role involves managing multiple projects, showcase your time management and organisational skills. Bring examples of how you've prioritised tasks in the past, and be ready to discuss how you would handle deadlines and project planning in a fast-paced environment.
