Legal Onboarding Specialist

This role: Legal Onboarding Specialist, part of the global Onboarding Team at Luminance, focuses on onboarding and implementing our legal AI technology to support seamless integration into customers’ contract management processes. You will work with a diverse client base and in-house teams across multiple countries, collaborating with the Customer Success Manager to ensure customers achieve success from the outset. Responsibilities Onboard and implement Luminance’s legal AI technology for customers. Collaborate with customers throughout the onboarding process to ensure successful adoption. Work with the Customer Success Manager to integrate the solution into customers\\\’ current contract management processes. Qualifications Understanding of contract law including negotiating commercial agreements High attention to detail Project management skills and ability to manage multiple projects at one time Ability to work effectively both independently and as part of a team Strong communication and interpersonal skills, with the ability to articulate complex ideas clearly to a diverse audience Self-driven, proactive, and passionate about enhancing customer experiences. Detail-oriented, with strong problem-solving skills. A creative thinker capable of developing innovative strategies for customer engagement Comfortable with learning and utilizing new software and technology efficiently. Enthusiastic about the intersection of legal services and emerging AI technologies Undergraduate degree at a 2:1 level, or equivalent in a relevant field Legal experience considered favourably, for example 2+ years paralegal experience or in a legal support role, with the ability to understand legal contracts, negotiation positions and processes. Familiarity with contract management and legal technology is a plus Seniority level Entry level Employment type Full-time Job function Other Industries IT Services and IT Consulting Location: London, England, United Kingdom #J-18808-Ljbffr