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- Tasks: Lead integration processes and enhance client implementations with innovative tech solutions.
- Company: Join Luminance, a trailblazer in Legal-Grade AI, backed by top VCs and recognised globally.
- Benefits: Enjoy a full-time role with opportunities for remote work and professional growth.
- Why this job: Be part of a dynamic team shaping the future of legal technology and client satisfaction.
- Qualifications: Bachelor's or Master's in Computer Science; 5+ years in SaaS, AI, or Cybersecurity required.
- Other info: Ideal for tech-savvy leaders eager to make an impact in a fast-paced environment.
The predicted salary is between 43200 - 72000 £ per year.
1 week ago Be among the first 25 applicants This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World\’ and Inc. 5000\’s ‘Fastest Growing Companies in America\’, Luminance is disrupting the legal profession around the globe. We are looking for Head of Integrations to take ownership of all technical aspects related to the integration of Luminance with third-party systems. The ideal candidate will combine deep technical expertise with client engagement to enhance our product offerings and lead a small team dedicated to optimizing client implementations. Responsibilities Integration Management: Take full responsibility for the integration processes between Luminance and external systems, ensuring seamless interoperability and client satisfaction Technical Development and Client Engagement: Actively participate in both the hands-on development of technical solutions and client interactions to understand their needs. Collaborate with product development teams and shape team capabilities to meet organizational goals Team Leadership: Lead a small team focused on developing innovative technologies that elevate client implementations to the highest standards of excellence Collaborative Solution Design: Work closely with Client Solutions and other implementation teams to comprehensively understand client requirements and develop appropriate technological solutions in support of these requirements Architectural Design: Design and implement scalable architectures that facilitate the rapid and efficient development of new third-party connectors. Ensure the system\’s interfaces, testing protocols, and designs are robust and future-proof Monitoring and Diagnostics: Enhance system observability and streamline the diagnosis of technical issues through advanced logging and tracing capabilities, aiding front-line technical staff API Development and Management: Oversee the development and maintenance of our public-facing API to cater to clients requiring customized connectivity options. This includes managing both REST and event streaming functionalities Comprehensive Documentation: Develop high-quality documentation for both internal and external stakeholders, including end users, administrators, and developers, utilizing tools such as Swagger Client Empowerment: Strive to maximize client autonomy by developing \’self-serve\’ capabilities, enabling clients to independently manage their integration processes whenever possible Requirements Bachelor\’s or Master\’s Degree in Computer Science, Software Engineering, or a related technical field, with a 2:1 or above (UK) or GPA of 3.5 or above (US) At least 5-years at a SaaS vendor, preferably in the AI and/or Cybersecurity space Strong technical skills and experience in software development, system integration, and creating customer-facing developer resources such APIs, SDKs and documentation Extensive experience of Integrations, Full Stack Web development and Cloud Architecture Demonstrable Experience with JavaScript, NodeJS, Python or equivalent frameworks/languages Excellent interpersonal and communication skills, both verbal and written Articulate, charismatic, and confident in a customer-facing role, with the ability to present technical information clearly to individuals with varying degrees of knowledge Highly detail-oriented with a problem-solving attitude Ability to work in an innovative and fast-paced environment while delivering to deadlines Organized with excellent time management skills and the ability to prioritize effectively Prior experience in leading a technical team, focussed on collaborating with developer/technical personas Seniority level ~ Seniority level Mid-Senior level Employment type ~ Employment type Full-time Job function Job function Other Industries IT Services and IT Consulting Referrals increase your chances of interviewing at Luminance by 2x Sign in to set job alerts for “Head of Information Technology” roles. 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Head of Community Management employer: Luminance
Contact Detail:
Luminance Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Community Management
✨Tip Number 1
Familiarise yourself with Luminance's products and their integration capabilities. Understanding how their AI technology works and the specific challenges clients face will help you engage more effectively during interviews.
✨Tip Number 2
Network with current or former employees of Luminance on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can be a great advantage in your discussions.
✨Tip Number 3
Prepare to discuss your previous experiences in leading technical teams and managing integrations. Be ready to share specific examples that demonstrate your problem-solving skills and ability to deliver under pressure.
✨Tip Number 4
Showcase your communication skills by practising how to explain complex technical concepts in simple terms. This is crucial for a role that involves client engagement and collaboration with non-technical stakeholders.
We think you need these skills to ace Head of Community Management
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in integration management, technical development, and team leadership. Use specific examples that demonstrate your skills in software development and client engagement.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for Luminance and the role of Head of Community Management. Discuss how your background aligns with their mission and how you can contribute to their innovative approach in the legal AI space.
Showcase Technical Skills: Clearly outline your technical expertise in programming languages like JavaScript, NodeJS, or Python. Mention any experience with API development and system integration, as these are crucial for the role.
Highlight Leadership Experience: Emphasise your previous experience leading technical teams. Provide examples of how you've successfully managed projects and collaborated with cross-functional teams to achieve client satisfaction.
How to prepare for a job interview at Luminance
✨Showcase Your Technical Expertise
As the Head of Community Management, you'll need to demonstrate your deep technical knowledge. Be prepared to discuss your experience with software development, system integration, and any relevant technologies like JavaScript or Python. Highlight specific projects where you've successfully implemented technical solutions.
✨Emphasise Client Engagement Skills
This role requires strong client interaction. Share examples of how you've effectively communicated technical information to clients with varying levels of understanding. Discuss your approach to understanding client needs and how you've tailored solutions accordingly.
✨Demonstrate Leadership Experience
You'll be leading a small team, so it's crucial to showcase your leadership skills. Talk about your previous experiences in managing teams, fostering collaboration, and driving innovative solutions. Provide examples of how you've motivated your team to achieve high standards.
✨Prepare for Problem-Solving Scenarios
Given the fast-paced nature of the role, be ready to tackle problem-solving scenarios during the interview. Think of challenges you've faced in past roles, how you approached them, and the outcomes. This will show your ability to thrive under pressure and deliver results.
