Paralegal (Commercial Customer Facing) in London
Paralegal (Commercial Customer Facing)

Paralegal (Commercial Customer Facing) in London

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our Onboarding team to enhance client experiences using your legal expertise.
  • Company: Luminance, a pioneering AI company transforming the legal industry.
  • Benefits: Health insurance, pension scheme, paid sabbaticals, and learning budgets.
  • Why this job: Make a real impact in a fast-growing company at the forefront of legal technology.
  • Qualifications: 1+ years as a paralegal with strong communication and critical thinking skills.
  • Other info: Dynamic role in central London with excellent career growth opportunities.

The predicted salary is between 36000 - 60000 £ per year.

This is a fantastic opportunity to join Luminance, the pioneer of Legal-GradeTM AI for enterprise. We are seeking a dynamic and detail-oriented candidate to join our expanding Onboarding team. This position is ideal for a candidate with experience and/or education within the legal field, looking to fuse this skillset with a commercial, strategic role. Customer-facing, this role sees you harnessing your legal expertise to level with our client's eye-to-eye, understanding their needs, diagnosing areas for improvement, and collaborating with Luminance's commercial operations and administrative functions to continue enhancing the Lumi-client experience.

The day-to-day of this role sees the successful candidate working on a broad range of legal tasks, engaging with clients, and liaising with Luminance's Product and Customer Success teams. This role sits within the Customer Onboarding department (i.e. working with Luminance's customers on their deployment of the Luminance product, rather than in our in-house legal team).

Responsibilities
  • Assist in the development and maintenance of AI-driven knowledge bases to assist with streamlining negotiation processes and enhance information accessibility across the department.
  • Collaborate with the customer to identify opportunities for workflow automation, improving efficiency and reducing manual tasks in contract management and other legal operations.
  • Design standardized contract templates for various commercial agreements ensuring compliance and consistency across the customer's organization.
Desired Skills
  • Experience in legal technology or innovation projects.
  • Knowledge of contract lifecycle management systems.
  • Familiarity with data privacy regulations and compliance.
  • Minimum of 1+ years' experience as a paralegal in a commercial setting.
  • Proven experience with a variety of commercial contracts (including MSAs, NDAs, DPAs etc).
  • Familiarity with AI technologies and workflow automation tools is highly desirable.
  • Strong self-starter attitude with the ability to exercise independent judgment and critical thinking.
  • Excellent communication skills, attention to detail, and a strong work ethic.
  • Ability to work collaboratively in a fast-paced environment and adapt to changing priorities.

Central London office location. Pension scheme with Aegon, RetireReady. Health insurance with BUPA - all employees are eligible for enrolment for themselves and partners and dependents (if applicable) from Day 1 with Luminance. Life Insurance scheme subsidised by Luminance. Paid sabbatical opportunities. Enhanced maternity and paternity policies – to support working parents. Learning and development budget per employee to empower our team members to elevate their potential.

Paralegal (Commercial Customer Facing) in London employer: Luminance Technologies Ltd

Luminance is an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration in the heart of Central London. With a strong focus on employee growth, we provide comprehensive benefits including health insurance from Day 1, a generous learning and development budget, and enhanced parental policies, ensuring our team members thrive both personally and professionally. Join us to be part of a pioneering company at the forefront of legal technology, where your contributions directly impact our clients' success and the future of the legal profession.
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Contact Detail:

Luminance Technologies Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Paralegal (Commercial Customer Facing) in London

✨Tip Number 1

Get to know Luminance inside out! Familiarise yourself with their AI technology and how it’s changing the legal landscape. This will help you connect with the team and show that you're genuinely interested in what they do.

✨Tip Number 2

Practice your communication skills! Since this role is customer-facing, being able to articulate your thoughts clearly and confidently is key. Try role-playing scenarios with friends or family to get comfortable.

✨Tip Number 3

Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Luminance team.

We think you need these skills to ace Paralegal (Commercial Customer Facing) in London

Legal Expertise
Customer Engagement
Contract Management
Workflow Automation
Knowledge of Data Privacy Regulations
Experience with Commercial Contracts
Familiarity with AI Technologies
Critical Thinking
Excellent Communication Skills
Attention to Detail
Ability to Work Collaboratively
Adaptability
Self-Starter Attitude

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Paralegal role at Luminance. Highlight your legal experience and any customer-facing roles you've had. We want to see how your skills align with our needs!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about joining Luminance and how your background makes you a perfect fit for the team. Keep it engaging and personal.

Showcase Relevant Experience: When filling out your application, be sure to showcase any experience with commercial contracts or legal technology. We love candidates who can demonstrate their understanding of the legal landscape and how it intersects with technology.

Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Luminance Technologies Ltd

✨Know Your Legal Stuff

Make sure you brush up on your legal knowledge, especially around commercial contracts and compliance. Luminance is looking for someone who can engage with clients on a legal level, so be prepared to discuss your experience with MSAs, NDAs, and other relevant agreements.

✨Show Off Your Tech Savvy

Since this role involves AI-driven tools and workflow automation, it’s crucial to demonstrate your familiarity with legal technology. Be ready to share examples of how you've used tech in previous roles to improve efficiency or streamline processes.

✨Communicate Clearly

Excellent communication skills are a must for this customer-facing role. Practice articulating your thoughts clearly and concisely, and think about how you can convey complex legal concepts in a way that clients will understand.

✨Be a Team Player

Luminance values collaboration, so highlight your ability to work well in a team. Share experiences where you’ve successfully collaborated with others, especially in fast-paced environments, to show that you can adapt and thrive under pressure.

Paralegal (Commercial Customer Facing) in London
Luminance Technologies Ltd
Location: London
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