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- Tasks: Manage and grow client accounts across the UK & EMEA while building strong relationships.
- Company: Lumina Learning, a purpose-led company focused on learning and development.
- Benefits: Clear career development path, supportive culture, and hybrid working after probation.
- Why this job: Own client relationships and drive growth in a dynamic environment.
- Qualifications: 2+ years in account management, strong communication skills, and digital confidence.
- Other info: Opportunity to work with a collaborative team and make a real impact.
The predicted salary is between 28800 - 48000 £ per year.
This is a hands-on Account Manager role for someone ready to step up. You will manage and grow UK & EMEA client accounts, build trusted relationships, and deliver Lumina Learning solutions that genuinely help organisations and people grow.
If you’re organised, commercially minded, and enjoy working directly with clients, this role gives you ownership, visibility, and room to develop.
What you’ll own:
- You’ll manage a portfolio of UK & EMEA clients, acting as their main point of contact and trusted partner.
- Manage and grow assigned client accounts across the UK & EMEA.
- Build strong client relationships through regular calls, meetings, and face-to-face sessions.
- Understand client goals and recommend the right Lumina Learning solutions.
- Ensure high-quality delivery in partnership with the Direct Delivery Manager.
- Attend in-house qualification events to build relationships with new clients.
- Own client communication and follow-through from start to finish.
- Keep CRM records accurate and opportunities up to date.
- Work closely with Finance and Client Support on invoicing and payments.
- Support ad hoc projects as the business grows.
This role is for you if:
- You enjoy working with clients and building long-term relationships.
- You’re commercially aware and motivated by growth and results.
- You’re confident running client meetings and facilitating discussions.
- You like owning your accounts and being accountable for outcomes.
- You want to grow your career in account management.
What you’ll bring:
- 2+ years experience in a commercial or account management role.
- Proven success managing stakeholders and hitting targets.
- Strong communication and facilitation skills.
- Excellent organisation and attention to detail.
- Fluent written and spoken English.
- Digital confidence and ability to learn new systems quickly.
- Willingness to travel and be office-based during probation.
Nice to have:
- Degree in Psychology, Business, or a related field.
- Experience working across UK or EMEA markets.
Why Lumina Learning?
- Own and grow meaningful client relationships.
- Clear development path in account management.
- Purpose-led work in learning, development, and psychology.
- Supportive, collaborative team culture.
- Hybrid working after probation.
If you’re excited by owning client accounts and driving growth, we’d love to hear from you.
Account Manager in Reading employer: Lumina Learning
Contact Detail:
Lumina Learning Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager in Reading
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Practice your pitch! You never know when you’ll meet someone who could help you land that Account Manager role. Have a clear, concise summary of your experience and what you bring to the table ready to go.
✨Tip Number 3
Follow up after meetings or networking events. A simple thank you email can keep you top of mind. Plus, it shows you’re organised and genuinely interested in building those client relationships.
✨Tip Number 4
Apply through our website! We love seeing candidates who are proactive. It shows you’re serious about joining us and ready to take ownership of your career in account management.
We think you need these skills to ace Account Manager in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Account Manager role. Highlight your experience in managing client relationships and any commercial successes you've had. We want to see how you can drive growth!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your passion for account management and how your skills align with our needs. Don’t forget to mention why you’re excited about working with Lumina Learning.
Showcase Your Communication Skills: Since this role involves a lot of client interaction, make sure your written application reflects your strong communication skills. Keep it clear, concise, and professional – we love a well-structured application!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Lumina Learning
✨Know Your Clients
Before the interview, research the company and its key clients. Understand their goals and challenges, especially in the UK & EMEA markets. This will help you demonstrate your ability to build strong client relationships and show that you're genuinely interested in their success.
✨Showcase Your Experience
Be ready to discuss your previous account management roles and how you've successfully managed stakeholders. Prepare specific examples of how you've hit targets and grown accounts, as this will highlight your commercial awareness and results-driven mindset.
✨Practice Communication Skills
Since strong communication is essential for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend or using video calls to simulate the real experience, ensuring you can facilitate discussions effectively.
✨Prepare Questions
Have a list of insightful questions ready to ask during the interview. This shows your enthusiasm for the role and helps you understand how you can contribute to the company's growth. Ask about their approach to client relationships and how they measure success in account management.
