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- Tasks: Support and modernise IT infrastructure for schools, focusing on cloud migration and networking.
- Company: Join EiS, a leading digital services provider in education and public sectors.
- Benefits: Enjoy a competitive salary, 25 days leave, and tailored professional development.
- Why this job: Make a real impact in education by delivering innovative IT solutions.
- Qualifications: GCSEs in English and Maths, plus relevant ICT certifications and experience.
- Other info: Be part of a dynamic team with excellent career growth opportunities.
The predicted salary is between 34000 - 47600 ÂŁ per year.
Location: Hybrid / Kings Hill, Kent
Salary/package: ÂŁ34,000 per annum
Contract type: Permanent
Hours: Full time, 37 hours per week
As an Infrastructure Engineer at EiS, you’ll play a key role in supporting and modernising IT infrastructure for schools, academies, and other customers. You’ll work on cloud migration, networking, Windows Server administration, user devices, and classroom technologies, delivering practical solutions while contributing to high‑profile projects. This role offers a great opportunity to advance your career as an IT professional, with structured support, professional development, and exposure to a broad range of technologies.
Who we are
EiS, part of Commercial Services Group (CSG), is a leading digital services provider specialising in IT and digital transformation solutions, particularly in the education and public sectors. We help clients adapt and succeed through innovative technologies, deep expertise, and a commitment to reinvesting in frontline services.
Why this role matters
As an Infrastructure Engineer, you are central to delivering reliable, modern, and secure IT services. You will provide technical leadership on cloud migration and infrastructure projects, support on‑premises and cloud solutions, and ensure smooth day‑to‑day operations for our customers. Your expertise will help educational environments stay secure, efficient, and innovative.
What you’ll be doing:
- Delivering and supporting on‑premises and cloud IT solutions across customer sites and remotely.
- Leading complex IT projects, ensuring delivery to time, cost, and quality standards.
- Providing expert advice on technical roadmaps, best practices, and service improvement opportunities.
- Conducting site, cloud, and network surveys to inform proposals and solutions.
- Delivering proactive and reactive IT support, including 3rd line escalation for complex issues.
- Troubleshooting advanced problems in networking, Windows Server, cloud platforms, and user devices.
- Supporting curriculum‑based solutions and classroom technologies.
- Liaising with third‑party suppliers and contractors to ensure effective service delivery.
- Highlighting IT risks and recommending mitigation steps in collaboration with the Lead Infrastructure Engineer and Team Manager.
- Documenting incidents, changes, and project progress accurately.
- Sharing knowledge, mentoring colleagues, and contributing to a culture of learning.
- Completing mandatory training in Cyber Security, Risk Management, Data Protection, and cloud technologies.
- Undertaking any additional duties reasonably aligned to the role.
What we’re looking for:
- Educated to GCSE level or equivalent, including English and Maths (grade C/4 or above).
- Relevant ICT industry certifications (Microsoft Azure, Microsoft 365, Level 3 ICT Diploma, or equivalent experience).
- 1–2 years delivering cloud migration projects, including planning, execution, and optimisation.
- Strong background in IT networking (WAN, LAN, Wi‑Fi).
- Advanced knowledge of Microsoft 365 (Entra, Intune, Exchange) and Azure services.
- Experience managing user devices and management platforms such as EISnet and RMCC4.
- Familiarity with school MIS solutions (SIMS, Arbor, Bromcom).
- Expertise in Windows Server and virtualised environments.
- Experience supporting classroom technologies (touch panels, smartboards, projectors) and other school solutions.
- Conducting comprehensive site, cloud, and network surveys.
- Experience in IT Service Delivery and project‑based environments.
- Ability to work collaboratively and independently on complex tasks.
- Strong problem‑solving skills, logical troubleshooting, and resilience under pressure.
- Excellent communication and stakeholder engagement.
- Ability to prioritise and manage conflicting demands.
- Customer‑focused with a professional, solution‑oriented approach.
- Attention to detail and quality standards.
- Knowledge of Dynamics 365 is desirable.
- Familiarity with ITIL, Service Desk Institute standards, and achieving SLA targets.
- Awareness of corporate policies, change management, procurement processes, and support procedures.
- Understanding of EIS products and services is advantageous.
What you’ll get in return:
- Salary of ÂŁ34,000 per annum
- 25 days annual leave
- Life assurance cover (4x salary)
- Pension scheme
- Additional benefits including retail and gym discounts, health cash plan, and cycle to work scheme
- Volunteer days and access to a comprehensive well‑being programme
- Tailored professional development and support for advanced certifications
- A dynamic, collaborative, and supportive team environment
Why CSG?
CSG is the UK’s largest local authority‑owned trading company (LATCO), generating over £800 million in revenue and supporting 16,000 education and public sector customers worldwide. With more than 1,800 employees across the UK, France, Dubai, and Bangkok, we aim to be the global leader in education and public sector solutions. We are expanding rapidly, with annual growth of around 25%, supported by organic development, acquisitions, and strategic partnerships. Our 33 trading businesses deliver a wide range of services, and a significant proportion of profits is reinvested into frontline public services.
Inclusion & Accessibility
We are committed to a diverse and inclusive workplace where everyone feels valued. We provide reasonable adjustments throughout the application and interview process; please let us know if you require any.
Infrastructure Engineer in West Malling employer: Lumina Energy
Contact Detail:
Lumina Energy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Infrastructure Engineer in West Malling
✨Tip Number 1
Network like a pro! Attend industry meetups, webinars, or local tech events. It's a great way to meet people in the field and get your name out there. Plus, you never know who might have a lead on that perfect Infrastructure Engineer role!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your cloud migration projects, networking setups, or any classroom tech solutions you've worked on. This gives potential employers a tangible look at what you can do and sets you apart from the crowd.
✨Tip Number 3
Don’t just apply – engage! When you find a job on our website, take the time to research the company and mention something specific in your interview about their projects or values. It shows you're genuinely interested and not just sending out cookie-cutter applications.
✨Tip Number 4
Follow up after interviews! A quick thank-you email reiterating your interest in the role and mentioning something you discussed can keep you fresh in their minds. It’s a simple yet effective way to show your enthusiasm for the position.
We think you need these skills to ace Infrastructure Engineer in West Malling
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Infrastructure Engineer role. Highlight your relevant experience in cloud migration, networking, and Windows Server administration. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to our mission at EiS. Keep it concise but impactful – we love a good story!
Show Off Your Technical Skills: Don’t hold back on showcasing your technical expertise! Mention any relevant certifications and your experience with Microsoft 365, Azure, and classroom technologies. We’re keen to see how you can lead complex IT projects.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Lumina Energy
✨Know Your Tech Inside Out
As an Infrastructure Engineer, you'll need to demonstrate your expertise in cloud migration, networking, and Windows Server administration. Brush up on the latest technologies and be ready to discuss specific projects you've worked on that relate to these areas.
✨Showcase Problem-Solving Skills
Prepare to share examples of complex issues you've tackled in previous roles. Highlight your logical troubleshooting approach and how you managed to resolve problems under pressure, as this will resonate well with the interviewers.
✨Understand the Company’s Mission
Familiarise yourself with EiS and its commitment to supporting educational environments. Be ready to discuss how your skills can contribute to their mission of delivering reliable and modern IT services, showing that you're not just a fit for the role but also for the company culture.
✨Engage and Ask Questions
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, ongoing projects, and professional development opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
