Lumina Drones in Watford is seeking a Customer Service coordinator for a full-time role. You will oversee customer inquiries, manage ticketing, and ensure timely, professional responses to clients, both remotely and on-site during events.
Working with sales, operations and production, you will map the customer journey, monitor service levels, handle escalations, analyse feedback and drive improvements to support unforgettable, sustainable drone performances.
#J-18808-LjbffrCustomer Experience Lead — Event Services & Drones in Watford employer: Lumina Drones
At Lumina Drones, we pride ourselves on fostering a dynamic and innovative work culture that empowers our employees to thrive. As a Sales Manager in Watford, you will benefit from a hybrid working model, competitive compensation, and opportunities for professional growth within a cutting-edge industry. Join us to be part of a team that values creativity, collaboration, and the excitement of transforming events with our unique drone light displays.
