At a Glance
- Tasks: Manage customer communication and ticketing for exciting events and shows.
- Company: Join Lumina Drones, a forward-thinking company in the drone industry.
- Benefits: Enjoy hybrid working, competitive pay, and opportunities for growth.
- Other info: Collaborative team environment with a focus on service improvement.
- Why this job: Be the voice of our customers and enhance their event experiences.
- Qualifications: Strong communication skills and experience with CRM and ticketing tools.
The predicted salary is between 27000 - 33000 £ per year.
Lumina Drones is seeking a Customer Service Coordinator in Watford with hybrid working options.
You will oversee customer communication, ticketing and journey, ensuring timely responses and clear event updates.
You will collaborate with sales, operations and production to deliver seamless experiences and analyze feedback for service improvements.
The role requires strong customer focus, communication and leadership skills, plus experience with CRM and ticketing tools.
#J-18808-Ljbffr
Customer Experience Coordinator - Events & Shows (Hybrid) in Watford employer: Lumina Drones
At Lumina Drones, we pride ourselves on fostering a dynamic and innovative work culture that empowers our employees to thrive. As a Sales Manager in Watford, you will benefit from a hybrid working model, competitive compensation, and opportunities for professional growth within a cutting-edge industry. Join us to be part of a team that values creativity, collaboration, and the excitement of transforming events with our unique drone light displays.
