Trainee Telephone Business Development Manager

Trainee Telephone Business Development Manager

Kick start your career in financial services with a leading name in the mortgage industry. We are looking for a motivated and confident individual to join our team as a trainee Telephone Business Development Manager. This is a fantastic opportunity to break in to the mortgage sector, with full training and support provided as well as working in our lovely brand-new office space!

Benefits:

• Flexible Working Hours: A “flexibility plan” on full time working hours
  Work From Home: All employees are entitled to work from home 2 days per week.




• Health & Wellness Support: Aviva Digicare+ with 24/7 digital GP, annual health check, and mental health & nutritional consultations (including for immediate family/household), 20% discount with Nuffield Gym, 24/7 employee assistance programme and paid time off for doctors/dental apps.




• Exclusive Discounts: Significant savings on estate agency, mortgage, and surveying services, access to “Perks at work” for products and services, including electrical and travel.




• Social & Community Events: Business funded social committee including monthly company-funded social events, charity events, Summer BBQ, Christmas Party & Awards, plus paid charity day leave.




• Ongoing Learning &; Development: Access to LearnSmart training platform, CPD sessions, mentorship, and funded qualifications (e.g., CeMAP).




• Financial Security: company pension, day 1 Life Assurance, and company sick pay after probation.

Duties:

• To achieve monthly & annual financial targets




• To achieve activity targets including call times & volume.




• Proactive management of accounts with the aim of maintaining & increasing business levels




• Contacting newly registered companies to Next Intelligence, or brokers who aren’t assigned a dedicated TBDM.




• Taking ownership of approx. 200-300 companies, with a mix of existing key accounts & new accounts




• Tracking business levels for key accounts to ensure they are on track for their targets, and working with them to support increased business levels if not




• Assisting brokers in the placement of new inbound enquiries for BTL, residential, 2nd Charges and some Bridging & Commercial, with the aim of Next Intelligence being used as a payment route or packager




• Outbound calling to understand brokers business & driving new business opportunities for Next Intelligence

You will have:

• Strong communication skills: a clear and confident telephone manner, active listening, and ability to engage professionally.




• Willingness to Learn: Demonstrated enthusiasm for training and personal development.




• Resilience: Drive to meet targets and follow up leads persistently




• Goal-Orientated Attitude: Motivation to meet KPI’s and performance metrics. An interest in progressing within the company.

Next Intelligence is part of the Connells Group who are one of the largest and most successful estate agency and property services providers in the UK. Founded in 1936 and with a network of nearly 1200 branches nationwide, the Group combines residential sales and lettings expertise with a range of consumer and corporate services including new homes, mortgage services, conveyancing, EPC provision, surveying, corporate lettings, asset management, land & planning, LPA receivers and auctions.