At a Glance
- Tasks: Support clients in managing property portfolios and assist with repairs and inspections.
- Company: Join Connells Group UK, a leader in the Property Industry with a supportive team.
- Benefits: Full training, career progression, professional qualifications, and various employee perks.
- Other info: Embrace a diverse and inclusive workplace where your unique background is valued.
- Why this job: Kickstart your career in property with hands-on experience and ongoing support.
- Qualifications: No prior experience needed; just bring your enthusiasm and communication skills.
The predicted salary is between 25000 - 30000 € per year.
Are you looking to start a career in the Property Industry? Do you enjoy helping customers and working as part of a supportive team? If you’re enthusiastic, motivated, and ready to learn, we have a fantastic opportunity for you to join our established Corporate Property Management team as a Property Coordinator. This role is ideal for someone who is new to the industry but keen to build a long‑term career in property. You’ll receive full training, ongoing support, and the chance to develop your skills with a market-leading Agent. This is a full‑time, Monday–Friday position (8:30am–5:00pm) with no weekend work.
What you’ll be doing day‑to‑day:
- Supporting clients with the day‑to‑day management of their property portfolios.
- Helping to arrange repairs and maintenance with approved contractors.
- Assisting with booking safety inspections and ensuring properties remain compliant.
- Responding to general tenant and landlord queries by phone and email.
- Keeping systems updated and maintaining accurate records.
- Learning how to handle more complex property situations as you develop.
- Supporting the wider team to help meet shared goals.
About You:
You do not need previous lettings or property experience — full training will be provided. We’re looking for someone who is:
- Confident in communication — both written and verbal.
- Great at building positive relationships with customers and colleagues.
- Organised, reliable, and good at managing time.
- Motivated, enthusiastic, and ready to learn.
- Able to work independently and as part of a team.
- Positive, proactive, and willing to take initiative.
Benefits of working at Connells Group UK:
- Full training in Property Management, with clear development pathways.
- Opportunities to progress across the business.
- Support to gain professional qualifications in Residential Property Management (ARLA).
- A variety of employee benefits, including Aviva Digicare + workplace Perks at Work, Life assurance.
Connells Group UK is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity. Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Connells Group we are dedicated to building a diverse, inclusive and authentic workplace. So, if you’re excited about this role but your experience doesn’t fit perfectly with every aspect of the job description, we encourage you to apply anyway. You may be just the right candidate for this or other opportunities.
Customer Service Coordinator employer: Lumesse
Connells Group UK is an excellent employer for those looking to kickstart their career in the Property Industry, offering full training and ongoing support within a collaborative and inclusive work environment. With clear pathways for professional development and a range of employee benefits, including opportunities to gain qualifications in Residential Property Management, you will be well-equipped to thrive in your role as a Customer Service Coordinator. Enjoy a balanced work-life with a Monday to Friday schedule, allowing you to focus on building meaningful relationships with clients and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Coordinator
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who work in the property industry. They might have insider info on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching common questions in the property sector. Practice your responses and think of examples that showcase your communication skills and ability to build relationships.
✨Tip Number 3
Show your enthusiasm! When you get the chance to chat with potential employers, let your passion for helping customers shine through. A positive attitude can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Customer Service Coordinator
Some tips for your application 🫡
Show Your Enthusiasm:Let your passion for the property industry shine through in your application. We want to see that you're excited about the opportunity and ready to learn, so don’t hold back on expressing your motivation!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight how your skills match what we’re looking for. Focus on your communication skills and ability to build relationships, as these are key for the role.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your experience and qualifications are easy to read and understand.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the details you need about the role there!
How to prepare for a job interview at Lumesse
✨Know the Role Inside Out
Before your interview, make sure you understand the key responsibilities of a Customer Service Coordinator. Familiarise yourself with property management basics and think about how your skills can contribute to supporting clients and managing their portfolios.
✨Show Off Your Communication Skills
Since this role requires confident communication, practice articulating your thoughts clearly. Prepare examples of how you've built positive relationships in previous roles or situations, even if they’re not directly related to property.
✨Demonstrate Your Enthusiasm to Learn
The company values motivation and a willingness to learn. Be ready to discuss why you're excited about starting a career in the property industry and how you plan to take advantage of the training and development opportunities offered.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training processes, and growth opportunities within the company. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
