At a Glance
- Tasks: Manage customer escalations and ensure top-notch service delivery.
- Company: Join Lumesse, a dynamic company focused on exceptional customer experiences.
- Benefits: Competitive salary, career growth opportunities, and a supportive team environment.
- Other info: Fast-paced environment with opportunities for personal and professional development.
- Why this job: Be a key player in enhancing operational performance and making a real difference.
- Qualifications: Experience in customer service and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Lumesse is seeking a Service Delivery Manager based in Blackwood. The role requires ownership of complex customer escalations to ensure exceptional service delivery. You'll be instrumental in identifying trends and implementing solutions to enhance operational performance while coaching your team to maintain high standards.
The ideal candidate will have experience in a fast-paced environment and a strong background in customer service. If you're solution-driven and possess excellent communication skills, we want to hear from you.
Escalations & Service Delivery Manager in Blackwood employer: Lumesse
At Lumesse, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation in the heart of Blackwood. Our commitment to employee growth is evident through tailored training programmes and opportunities for advancement, ensuring that our team members thrive both personally and professionally. Join us to be part of a supportive environment where your contributions are valued, and you can make a meaningful impact on service delivery excellence.
