At a Glance
- Tasks: Manage client relationships and drive revenue growth in the pensions sector.
- Company: Join Lumera, a pioneering insurtech innovator transforming the Life and Pensions industry.
- Benefits: Enjoy hybrid working, comprehensive benefits, and tailored career development.
- Other info: Flexible travel opportunities and a dynamic work environment await you.
- Why this job: Be part of a mission-driven team shaping the future of pensions with cutting-edge technology.
- Qualifications: Experience in pensions management and strong relationship-building skills required.
The predicted salary is between 45000 - 55000 £ per year.
We are looking for a Client Manager to join our growing Commercial team looking after a portfolio of Lumera’s clients, taking day to day responsibility for all client-related matters, and reporting to the Client Director. The Client Manager is responsible for the development of new revenue from their clients. The Client Manager is also responsible for client satisfaction and communication, and for working with their colleagues across different functions and geographies.
Your New Mission
- Day to day responsibility for client service and development to a portfolio of clients in the Technology business unit.
- Achievement of financial objectives in respect of revenue delivery, revenue development and client profitability.
- Client satisfaction and securing favourable client references.
- Playing an active and innovative role in developing Lumera’s client propositions.
- Produce and make available all relevant management information and reporting.
- Ensure effective interaction with the operations teams, whilst maintaining well-defined boundaries between client management and operations.
- Ensuring business assurance procedures are followed in respect of client management.
What We Offer
- Career development and training tailored to your goals.
- A hybrid working model with a centrally located office in either Bristol, London or Edinburgh and up to three days remote work per week.
- A comprehensive benefits package focused on your physical and mental well-being.
We’re Looking For Someone Who
- Has a strong understanding of the UK pensions environment and awareness.
- Has pensions administration management, consultancy or client management experience in a pensions-related business.
- Will take ownership and the initiative to build strong relationships with their clients.
- Is self-reliant in the use of Word, PowerPoint and basic Excel to support the in-scope activities.
- Is flexible to travel to Lumera offices, to meetings with clients and to marketing/profile-raising events.
Nice To Have
- A relevant professional qualification.
- Understanding of pensions data challenges and opportunities.
- Experience in a pensions consultancy or in-house pension scheme.
About Lumera
Lumera is dedicated to the digital transformation of the European Life and Pensions industry. As insurtech innovators, we provide future-proof core technology for policy administration. The Prudent Revolution is our mission – bridging technology and partnership to navigate the fastest, safest path through complex change for L&P providers. We combine tech and industry expertise with relevant market experience to offer a broad range of consultancy and data services – from managing faultless legacy system migration to facilitating compelling end-user experiences. Based in Stockholm, Lumera has significant presence with offices in the United Kingdom, the Netherlands, Norway, Sweden, India and Vietnam. Lumera is majority owned by Monterro, a leading Nordic software investor. We are Lumera - pioneering the digital transformation of the Life and Pensions industry. With strategic partnerships and advanced automation, we streamline policy administration, making complex processes simpler. Our mission, The Prudent Revolution, guides L&P providers through change, ensuring a smooth transition. Trusted for migrations and armed with deep domain expertise and innovative AI solutions, Lumera shapes the future. Join us on this innovative journey!
Pensions Client Growth Manager employer: Lumera
Lumera is an exceptional employer located in Bristol, offering a dynamic work culture that values collaboration and innovation. With a hybrid work model, employees enjoy flexibility while benefiting from extensive professional development opportunities in the pensioner payroll sector. Join us to be part of a supportive team that prioritises employee growth and fosters a rewarding work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Pensions Client Growth Manager
✨Tip Number 1
Network like a pro! Reach out to people in the pensions industry, especially those connected to Lumera. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience in client management and revenue development. This will help you stand out during interviews and showcase your value.
✨Tip Number 3
Be proactive! Don’t wait for job postings to appear. Reach out directly to Lumera through our website and express your interest in the Pensions Client Growth Manager role. We love seeing enthusiasm!
✨Tip Number 4
Stay updated on industry trends! Understanding the latest in the UK pensions environment will not only help you in interviews but also show that you're genuinely interested in the field and ready to contribute.
We think you need these skills to ace Pensions Client Growth Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Pensions Client Growth Manager. Highlight your experience in client management and any relevant achievements in the pensions sector. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to showcase your understanding of the UK pensions environment and how your skills align with our mission at Lumera. Let us know why you're excited about this opportunity!
Showcase Your Communication Skills:As a Client Manager, communication is key. In your application, demonstrate your ability to build strong relationships and effectively convey information. We love seeing examples of how you've successfully managed client interactions in the past.
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way for us to receive your application and keep track of it. Plus, you’ll get to explore more about Lumera while you’re at it!
How to prepare for a job interview at Lumera
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of the UK pensions environment. Understand the latest trends, challenges, and opportunities in the sector. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Showcase Your Client Management Skills
Prepare examples from your past experiences where you've successfully managed client relationships. Highlight how you took ownership, built strong connections, and ensured client satisfaction. This is crucial for a role focused on client service and development.
✨Be Ready to Discuss Revenue Development
Think about how you've contributed to revenue growth in previous roles. Be prepared to discuss specific strategies you implemented and the results achieved. This will demonstrate your ability to meet financial objectives, which is key for this position.
✨Familiarise Yourself with Lumera's Mission
Research Lumera’s mission and values, especially their focus on digital transformation in the Life and Pensions industry. Being able to articulate how your skills align with their goals will set you apart and show that you're a good cultural fit.
