At a Glance
- Tasks: Manage support tickets and provide excellent service to clients using Pensions software.
- Company: Lumera, a dynamic company based in Bristol with a focus on client support.
- Benefits: Training provided, flexible work environment, and opportunities for personal growth.
- Other info: Embrace a culture of learning with training in SQL and ticketing systems.
- Why this job: Join a supportive team and tackle technical challenges while helping clients succeed.
- Qualifications: Strong support skills and ability to work independently or in a team.
The predicted salary is between 30000 - 40000 £ per year.
Lumera in Bristol is seeking a Front Line Support professional to join their team. The role involves managing support tickets and ensuring excellent service to clients using Pensions software. You will tackle technical issues and help resolve problems via email, phone, and MS Teams.
Ideal candidates will have strong support skills and be able to work autonomously or collaboratively. Training will be provided in necessary technologies, including SQL and ticketing systems like JIRA, fostering a culture of learning and development.
Pensions Software Support Specialist in Bristol employer: Lumera
Lumera is an exceptional employer located in the vibrant city of Bristol, offering a supportive work culture that prioritises employee growth and development. As a Pensions Software Support Specialist, you will benefit from comprehensive training in essential technologies, alongside opportunities to enhance your skills in a collaborative environment. With a commitment to excellence in client service and a focus on fostering a culture of learning, Lumera stands out as a rewarding place to build your career.
