Data Analyst

To support our continued growth, we are looking to employ a Consultant to join our consulting team. This role will work closely with client organisations and internal teams to deliver high-quality consultancy services across Housing, Customer, and Asset departments. The Consultant will take ownership of specific workstreams, contribute to project delivery, and ensure services meet agreed standards for safety, reliability, and efficiency.

Responsibilities

• Source, collate and analyse data on property condition, service demand and delivery.
• Design target operating models for delivering works and services efficiently and to a high quality based on data and the knowledge and experience of the Lumensol team.
• Identify risks and opportunities from data for the transformation of services.
• Provide accurate and objective analysis and reports based on operational data.
• Derive from data our clients’ business performance and the improvement opportunities.
• Promote effective decision making by presenting MI that is focused and priority led.
• Support projects that focus on business effectiveness, efficiency and preventative maintenance, underpinned by intelligent cost : benefit analysis.
• Contribute ideas and proposals that can make a big difference for our clients.
• High volume data sets are transformed into meaningful Management Information.
• High quality written, tabulated and graphical outputs for reports and presentations.
• Understand the context in housing.
• Good knowledge of SQL.
• Experience of operational or administrative systems and processes.
• Advanced use of data analysis techniques and applications such as Excel and Power BI.
• Good understanding and experience of data analysis and producing MI and reports.

Key Responsibilities

• Deliver assigned workstreams and support project delivery for client organisations.
• Conduct data analysis, prepare reports, and contribute to solution development.
• Assist in designing and implementing processes that improve service quality and efficiency.
• Maintain compliance with Lumensol policies, procedures, and health & safety standards.
• Build positive relationships with clients and stakeholders to support project success.
• Participate in team meetings, training sessions, and development activities.
• Uphold Lumensol values and contribute to a collaborative team culture.

Skills & experience

• Strong analytical and problem-solving skills with the ability to interpret data and provide insights.
• Excellent communication and interpersonal skills to engage effectively with clients and colleagues.
• Ability to manage assigned workstreams and deliver to agreed timelines and quality standards.
• Proficiency in Microsoft Office applications (Word, Excel, PowerPoint, Teams).
• Organised, professional, and proactive approach to work.
• Ability to work independently and collaboratively within a team environment.
• Demonstrated ability to follow processes and maintain compliance with policies and procedures.

Benefits

Lumensol offers a generous benefits package which includes 25 days annual leave (plus Bank Holidays), competitive pension scheme, discretionary bonus scheme, Private Health Insurance, and Life Insurance. To aid continued development and foster team working, we also engage our employees in training and strategy days, team updates, and core training.