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- Tasks: Answer phones, book appointments, and provide a warm welcome to pet owners.
- Company: Join CVS, one of the UK's largest veterinary service providers.
- Benefits: Generous leave, staff discounts, and mental health support.
- Why this job: Make a difference in pets' lives while working in a supportive team.
- Qualifications: Previous receptionist experience is essential; veterinary experience is a bonus.
- Other info: Embrace diversity and be part of a passionate community.
The predicted salary is between 13 - 16 £ per hour.
Are you passionate about making pets a priority? Here at CVS, so are we! We are seeking an enthusiastic individual with a passion for animals to join us as a Veterinary Receptionist at Lumbry Park Veterinary Specialists.
Location: Lumbry Park
Contract: Permanent
Hours: 14 per week
Shift Pattern: 8 hrs Sat / 6 hrs Sun
About the role:
- Answering phones and booking appointments
- Responding to queries via phone, in person and email
- Registering new clients
- Taking payments
- Providing a warm and welcoming experience to our clients arriving at the practice
What we’re looking for in our Veterinary Receptionist:
- Previous Receptionist experience is essential, veterinary experience is a plus!
- Resilient with the ability to cope with potentially distressing and emotional situations
- An excellent communicator with strong empathy
- Excellent customer service skills and experience in dealing with members of the public
- A positive attitude and excellent teamwork skills
- Proficiency in Microsoft Office and other database management and operating systems
What we can offer you:
- Salary in line with the NMW
- Generous annual leave entitlement of 5 weeks per year plus Bank Holidays (pro rata)
- Supportive and collaborative team environment
- Staff discount scheme on Veterinary bills and products
- Employee Assistance Programme and access to over 400 Mental Health First-Aiders and more!
Unfortunately, we are unable to accept and progress applications from candidates without the Right to Work in the UK as we cannot provide visa sponsorship, due to our clinical support roles not meeting the criteria set out by the Home Office to be eligible. CVS is committed to being a fully inclusive place to work where all our colleagues are encouraged and supported to be themselves, where difference is celebrated and where everyone feels able to deliver their best. We are also determined to build a workforce that is more representative of our diverse communities and the people we provide our services to.
To apply for this position please click 'Apply Now'.
Veterinary Receptionist in Alton employer: Lumbry Park (Alton)
Contact Detail:
Lumbry Park (Alton) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Veterinary Receptionist in Alton
✨Tip Number 1
Get to know the practice! Before your interview, check out Lumbry Park Veterinary Specialists online. Familiarise yourself with their services and values so you can show your passion for pets and how you fit into their team.
✨Tip Number 2
Practice your communication skills! As a Veterinary Receptionist, you'll need to be an excellent communicator. Role-play with a friend or family member to get comfortable answering phone calls and handling client queries.
✨Tip Number 3
Show your empathy! In your interview, share examples of how you've handled emotional situations in the past. This will demonstrate your resilience and ability to provide a warm, welcoming experience for clients and their pets.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the CVS site. It’s the best way to ensure your application gets noticed and shows your enthusiasm for joining our team.
We think you need these skills to ace Veterinary Receptionist in Alton
Some tips for your application 🫡
Show Your Passion for Pets: When writing your application, let your love for animals shine through! Share any personal experiences or stories that highlight your enthusiasm for making pets a priority. We want to see that you genuinely care about the furry friends we serve.
Tailor Your Experience: Make sure to highlight your previous receptionist experience and any relevant skills. If you've worked in a veterinary setting before, mention it! We’re looking for someone who can handle the emotional ups and downs of the job, so don’t be shy about showcasing your resilience.
Communicate Clearly: Your written application is your first chance to impress us, so make it count! Use clear and concise language, and ensure there are no typos or grammatical errors. Remember, excellent communication is key in this role, so show us what you’ve got!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s super easy, and you’ll find all the details you need right there. Plus, it shows us you’re keen on joining our team at CVS!
How to prepare for a job interview at Lumbry Park (Alton)
✨Know Your Stuff About Pets
Brush up on your knowledge of common pets and their needs. Being able to chat about different breeds, health issues, or even pet care tips can show your passion for animals and make you stand out as a candidate.
✨Practice Your Communication Skills
As a Veterinary Receptionist, you'll need to communicate effectively with clients who may be stressed about their pets. Practise answering common questions and handling difficult situations calmly and empathetically. Role-playing with a friend can help!
✨Showcase Your Customer Service Experience
Think of specific examples from your previous roles where you provided excellent customer service. Be ready to share these stories during the interview to demonstrate your ability to create a warm and welcoming environment for clients.
✨Familiarise Yourself with the Practice
Take some time to explore Lumbry Park Veterinary Specialists online. Understanding their values, services, and team will not only help you answer questions but also show your genuine interest in joining their team.
